Kirkby Stephen Hotel Guide - Luxury Hotels in Kirkby Stephen, England

"Excellent every time I’ve been."

"Excellent hotel with stunning views of Lake Windermere from the terrace. Hotel staff are friendly and rooms are very comfortable. Would definitely recommend and stay again. "

"Amazing stay fantastic hotel and very friendly staff "

"the hotel is absolutely first class, superb food in the Hemrock restaurant, and service outstanding. Well done"

"Hotel is under modernisation, our room was comfortable and had excellent views and the changes made to the hotel reception are so much better "

"Lovely clean hotel. Staff very helpful and friendly."

"Very slick check-in with staff who clearly know their job, are all over the systems and clearly want you to have the best stay possible. Robes and slippers are available to use if visiting the pool or spa. Spacious, quiet room with tea/coffee making facilities and quality toiletries. Choice of pillows and large comfortable bed. We ate in the restaurant both evenings. The food choice was wide, well cooked and presented invitingly. However, the waitress who served us both evenings obviously knew “the drill” of her role, but in reality was far from assisting you to have a positive dining experience. She was going through the motions and really gave the impression that she did not want to be there. She did neither take nor act on criticisms seriously, appearing not to care if you enjoyed your dining experience or not. She chewed , presumably, gum throughout the service and was extremely sullen at all times. This is a very comfortable hotel and gives very good value for money."

"Beautiful location, views are stunning on the outside terrace, rooms are lovely whilst small has all you need although would suggest a mirror on the dressing table. Breakfast was lovely, drinks very reasonably priced with a good selection and lovely welcoming staff. "