Kitazato Hotels

"Wonderful hotel with impeccable service. Really quiet and clean pools, good onsen and attentive service. We stayed in the Club Wing, and the lounge facility is great. Only downside is the local beach - perfectly clean and has many lifeguards, but man made and has no marine life. It’s not far to another beach in Bise that is fantastic for snorkelling though. For us, this was only a small drawback and the whole family left wanting to stay again. "

"Lovely views and very attentive staff"

"Great experience at the hotel"

"Staff was friendly and helpful. Facilities were clean and modern. The swimming pools and water slide was fun."

"Our stay at Halekulani Okinawa was nothing short of exceptional. From the moment we arrived, the staff proved to be the most attentive and responsive team we’ve ever experienced. They anticipate your needs before you even realize them, creating a true luxury experience where you’re never left wanting for anything. Every meal was outstanding—truly 10/10. The quality, presentation, and flavor made each dining experience memorable, and it was clear that incredible care goes into every detail. The rooms were impeccable—spotlessly clean, beautifully designed, and incredibly comfortable. Turn-down service and in-room dining were standout highlights that elevated our stay even further. We also absolutely loved the quiet infinity pool—it was so serene, we could have spent the entire day there without hesitation. We had seen a few reviews mentioning concerns about the hotel handling its level of business, but we experienced none of that. Everything felt seamless, thoughtful, and perfectly executed. This was a phenomenal stay, and the team’s hard work truly shows in how valued and cared for we felt as guests. We cannot recommend Halekulani enough and would return in a heartbeat."

"Room was tight but acceptable. 24 hour free laundry - just pay Y100 for laundry soap at the front desk. Location is close to Nago Bus Terminal."

"The hotel is very new, everything is clean, beach is amazing and the staff is helpful and friendly "

"We booked from Canada on Expedia and got a week for an incredible price including the nutritious and extensive breakfast buffet offering both western and local favorites. The hotel is quiet and offers many services including several pools, workout facilities facilities and an incredible Japanese onsen experience. I used the outdoor pools in a heavy rain, onsen is covered but experiencing the jungle while soaking was an unforgettable and therapeutic experience. Check in staff and all hotel staff are super friendly. Many good souvenir shops and a convenience store in the hotel lobby. They have incredible evening live shows by the poolside including Okinawan drummers and dancers. Truly a memorable stay! After a week stay we got to know some of the staff and we were sad to say goodbye. "

"Highly recommend for family with baby. Spacious room. Sea view with balcony . Could view star at night . The small kitchen is what you need for a baby ! Could do simple cooking and reheat food . "