Entebbe Hotel Guide - Kitubulu Forest and Beach hotels in Entebbe, Uganda.

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"Clean rooms. Staff were very courteous. They went way beyond when my daughter and I were ill. I found the front desk and restaurant friendly and professional. "

" It would be lovely to see a variety of African foods on the menu optional to the western foods. I would be happy to pay a little extra to enjoy the African cuisine "

"Exceptional service from the staff - Hawa at the reception, very friendly and reliable."

"The internet worked just fine! The breakfast was as it should be, different choices and fresh fruits and bread! The room was very clean and nice! nice staff "

"The staff is helpful and professional! Edrine went above and beyond on making us feel at home and was attentive to whatever was needed. The rooms are comfortable and AC and hotel water was available. Can wait to go back. "

"Bed was comfortable. Dinner and breakfast was delicious. The hotel is basic but very clean. No AC; no fan but when we asked for a fan they accommodated our request. Nice flower garden setting outside for breakfast. "

"The property is relatively fine. Very safe. The staffs are very friendly. The general environment is very poor. "

"My stay at Saffron started out well. The pick up from the airport was timely and the car was clean. The driver, Brian, was very respectful and professional. The check-in process was flawless. Promise, the daytime receptionist was so friendly and helpful throughout my stay. The meals were well prepared and they heeded to my requests of special meals due to my food allergies. Their medium fish was so big I couldn’t finish it by myself. They even accepted to keep half the fish for me for the next meal. The rooms were are well maintained and because I extended my stay by a day, they requested whether I needed my room cleaned. However, some of the facilities as shown by the online photos on Expedia were non-existent on ground. For example, the photo of benches on a mowed lawn by the lake which in reality is nonexistent. Similarly, my last morning was the worst. I could not get hot shower, the system had a malfunction and no room had a hot shower. After waiting for 3 hours to have the the hot shower fixed, I was disappointed to realize that nothing had been done and the staff were not really bothered. The other disappointment was the fact that the receptionist’s phone was disabled in the night and early morning making it difficult to communicate with the reception desk as you have to physically walk there yet there are phones in the room which should ease that."