Klostertal Hotels

"There is absolutely NO airflow in the rooms. They are designed to keep you warm, not cool. The still air was about 77F and unfortunately I am one of those travelers who needs either cool OR moving air (ie a fan blowing) otherwise I get very nauseous at night. I ended up getting sick and am still paying the price 3 days later as my vocal cords have not yet healed (no I was not drunk, this is a thing for some people when the body can’t expel heat). It is a great place for you if you do not mind still air, because the rest of the experience was exactly what we paid for."

"The picture of the hotel is not from the building the rooms are."

"Good and clean place. But check-in was long and difficult it is done completed by computer and as it was not obvious how to switch from German to English to answer all the questions."

"Very easy check in, everything could be done straight from my phone. Our room had a beautiful view of the mountains, it was very quiet apart from being woken up by the church bells at 5 am but this is expected in many Swiss towns and villages."

"Staff at reception great and super helpful. I was in a room that hadn’t been renovated for quite a while but everything was clean. Old school power sockets and not enough of them and no black out blinds or curtains. Super friendly and clean but simple and my room in need of renovation. I’d still stay there again as it’s such a great location and cost effective as well as a lovely lady on reception who couldn’t be more helpful. Thank you! "

"In an office building. Kind of strange. No human interaction, no staff. Very sterile. Nothing negative, just unusual. Nice area"

"The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out. However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in me having to file for a credit dispute with my cardholder rather than getting a refund thorough Alpine Lodge directly. Please beware of any invoice from Alpine Lodge if booking through a third party, as they may also tried to have you pay the booking fees and not support you with a refund if you catch their behavior. "

"Wonderful in all aspects"

"The staff at the front desk were terribly Friendly- MS REBECCA, KUSEY (hope I got it right) and the very lovely GM of the hotel. She offered my husband the local beer which was a very kind gesture. We were surprised at the respectfulness, friendliness and everything that you can ask from a front desk staff. The hotel is very clean and the breakfast buffet was delicious. My husband enjoyed the bacon."