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"Really an exceptional property! I was very impressed, from the friendly staff to the beauty of the rooms and amenities! Honestly the staff makes this hotel about 20 times better than most other resorts I’ve been to, they are willing to go out of their way to make your stay the best it can be! The resort itself is beautiful, little pools everywhere with cabanas and comfy lounge chairs scattered. The beach area is pristine with umbrellas and a lovely bar that serves you at the push of a button. The food was phenomenal! You don’t even have to leave for any reason if you don’t want to, they have everything you need! Even a gym, daily yoga and shows at the pool bar! I highly enjoyed my stay and will be back! "

"The staff provided a warm greeting, a fond farewell, and everything in between. The room was lovely and clean. The location was right near the archeological museum, restaurants and shopping."

"Nice place "

"The location is great!"

"Great service. The gentleman that checked us in May 17 around 2359 went above and beyond. Room was clean and breakfast was good."

"Enjoyed my stay there!"

"Amazing food, Beautifully manicure Property!"

"Mitsis Rinela was like paradise on earth. The staff was beyond accommodating and always left us with a smile. The nightly shows were great and the views were even better. We truly did not want to leave. If you're looking for the perfect vacation spot, look no further! "

"The hotel was very convenient- walkable to the ferry system as well as excellent restaurants and museums in Heraklion. The breakfast was lovely and rooms and common areas beautiful. The staff in the dinner restaurant were wonderful but there were better and more interesting nearby choices to eat dinner meals. "