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Capsis Astoria Heraklion Hotel

4.0 star property
Travelers sip cocktails poolside at this family-friendly hotel where adults can enjoy arcade games while children have their own dedicated entertainment

Choose dates to view prices

Capsis Astoria Heraklion Hotel welcomes families minutes from Heraklion Port. Guests enjoy a rooftop pool, rejuvenating spa massages, and Mediterranean dishes at three restaurants. Coffee shops and an arcade room add to the amenities for all ages.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is €94
includes taxes & fees
24 May - 25 May

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About this property

Capsis Astoria Heraklion Hotel

  • Upscale family-friendly hotel near Heraklion Port
  • Located close to Heraklion Archaeological Museum, Capsis Astoria Heraklion Hotel provides a poolside bar, a rooftop terrace and 2 coffee shops/cafes. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • Other perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
    • A front desk safe, wedding services and a reception hall
    • Multilingual staff, a 24-hour front desk and a porter/bellboy
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 131 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Highchairs and free infant beds
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • 28-inch Smart TVs with Netflix, streaming services and satellite channels
    • Wardrobes/cupboards, fridges and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 8 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Capsis Astoria Heraklion Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on 24 May 2026 start from €94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capsis Astoria Heraklion Hotel pet-friendly?

Yes, Capsis Astoria Heraklion Hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Capsis Astoria Heraklion Hotel?

Valet parking is available for EUR 20 per day.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Capsis Astoria Heraklion Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Capsis Astoria Heraklion Hotel located?

This family-friendly Heraklion hotel is located near the airport, just steps away from Eleftherias Square and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 362 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews