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"Love this hotel and it’s our 2nd time staying here. Great location right in the middle of dontonburi and shinsaibashi. Hotel basement leads directly to subway Rooms are big, clean and comfortable Big buffet spread and there’s new food items daily "

"Staff offered excellent service. They were able to coordinate Ta-q-bin service and help contact our next hotel to iron out the situation. The room was exceptional as well. Amenities were outstanding. My wife and I had a fantastic time during our stay and recommend other to do so as well."

"Just an excellent stay. Perfect for a family. Easily walk to the subway and train station. The staff were so friendly and helpful at all times. Also really easy to explore Osaka from here and get to Universal."

"Great room and staff! A pleasure to stay there. "

"Very nice "

"Great hotel chain, very clean and comfortable"

"Staffs were great"

"This hotel was amazing! We absolutely loved our stay and it was the standard by which I measured all the other hotels on my trip throughout Japan. We stayed here for 5 nights. When we arrived, I was immediately welcomed by the staff and received my room expeditiously. The hotel itself is beautiful and very conveniently located above a major metro station, although I never heard any trains from my room while I was there. The room itself was very comfortable! We had 1.5 bathrooms and were on the top floor! I don’t remember which room option I booked but this one was very comfortable. It felt like a small apartment. The beds were comfortable, you have control of the thermostat, the bathrooms were great. The breakfast was excellent! We did 2 days at the breakfast buffet- one day had the steak, the other day didn’t so I’m not sure why, or if the steak was only a special thing for their New Years price (bc it was more expensive that day). But regardless, it was an excellent international breakfast in a beautiful ballroom both days and we thoroughly enjoyed it. So yeah! Truly, no complaints about this hotel, they are top tier and we really enjoyed the stay. Thank you hotel Grasmere Monterey! "

"Beautiful hotel. Walkable to everything. Pretty much connect to OCAT for bus rides to/from KIX Airport. Dotonburi an easy 7 minute, nice walk. "