Chitose Hotel Guide - Kokenodomon hotels in Chitose, Japan.

"Very detail matters. This onsen facility cares a lot of detail. Staff are kind and well trained. My wife and I can see very detail “Omotenashi” in room, restaurant, onsen and staff service. It was really impressive. If we will stop by Hokkaido again, we want to stay again and see if there will be any small improvement (Kaizen) there. "

"Lobby was airy and we had access to the onsen. Room smelt a touch musty but the window can be opened for ventilation."

"I can get refund for services :)"

"Vary nice"

"It was a quick taxi ride to everywhere we wanted to go. Staff were friendly and helpful"

"First time in Sapporo with family of 4. Great location as it’s close to lots of restaurants. The rooms were very spacious as well. Also multiple convenience store like Lawson & Seico Mart around the corners. There is also a small grocery store near by and a laundry place close by to do laundry if needed. Only down side was the temperature outside was so hot (32-42 degrees Celsius) and the AC can only set to a max of 20 degrees Celsius which was hard to sleep. Good thing the next day we asked the staff to check the AC, but there was nothing they can do and offer us a fan which helped a lot as it would help circulate the air in the room. "

"Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :) "

"This hotel is my new favorite hotel. It is understated yet manage to wow me in every aspect. The staff are extra nice. Omi san who practically does the front desk and interpreter went above and beyond to help. He was patient yet thorough. We will definitely return. "

"Very convenient to the JR station, but took their free door to Airport shuttle bus which was so nice on our departure morning since it had snowed overnight! Didn’t have to lug our bags on the snowy sidewalk!"