Kokkai Hotels

"Onsen felt like it wasn't real onsen and all the baths were lukewarm and not hot. Room was non smoking but smelt like cigarettes real bad like somebody was just here a day ago chain smoking. Actually bought room deodorizer for cigarettes and left it there. Parking was infested with weeds that sticks to your clothes took me 20 min to remove. Meal was part of the reservation but that wasnt communicated clearly to me. They ended up calling me asking me if im coming down for dinner twice even when i told them i dont need meal since already had plans. Not a big deal but stay tax could only be paid in cash. Out of all the hotels i stayed at japan this place is the only place that said cash only. I wonder what they would have said if i told them i dont have cash. With that in mind i dont think they were being truthful and was just being lazy. The hotel seems like it has some history but the proper investment is not being made. Could be better if they have the right mindset. "

"My all time favorite stay in Japan is Hirotani Pension! "

"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."

"You won’t regret it. Make sure to get the breakfast as well. So yummy. 😋 "

"Steps to the house need replacing and not enough lighting on the pathway to the house"

"Awesome onsen facility and hotel meals! "

"Ok"