"Spacious rooms and nice housekeeping staff. I had initial issues with check is. My room was paid for but was not showing as such in their system and my credit card was blocked for that amount again. However I was upgraded to a room with balcony so I am content."
"The hotel provided everything that we asked for - spacious room, clean bed, bedsheets and pillows. The service staff were polite and efficient. The surroundings were green and pleasing to the eye.
As a suggestion for improvement, I felt a bit uncomfortable with all the namaste and the smiling as I am not used to such excess.
Overall, thank you for the wonderful experience. As I noted earlier, everyone and everything provided made it possible."
"Everything was good, stuffs were very helpful, breakfast was great. Only complaint was humidity, but they provided dehumidifier right away. Very nice hotel."
"Gay-friendly and inclusive of different abilities, my time at this hotel was great. I had one meh experience with a concierge about train tickets (go to the station - he was just wrong and kind of demeaning) but otherwise it was great."
"My interaction with the front desk executive Ms Ashwarya was amazing, very pleasant, positive, professional and supportive. She is an asset to TAJ or for that matter any organization she would work for . She went extra mile to help me find an item from Kolkata . So very thankful to her"