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Reviews of Iceland Comfort Apartments

2.5 out of 5
Iceland Comfort Apartments
Hamraborg 7, Kópavogur

Reviews

8.0

Very good

Rating 10 - Excellent. 253 out of 833 reviews" "
Rating 8 - Good. 348 out of 833 reviews" "
Rating 6 - Okay. 165 out of 833 reviews" "
Rating 4 - Poor. 51 out of 833 reviews" "
Rating 2 - Terrible. 16 out of 833 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Markel, Norwood

Stayed 2 nights in Feb 2024
Response from Kristina on 26 Apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location outside of the hustle and bustle of the city centre but also only a short drive into Reykjavic. Self check in work very well with easy to follow instructions. Appartment was clean with all necessary amenities. A good selection of local shops inc a great coffee shop and supermarket.
Stayed 4 nights in Feb 2024
Response from Kristina on 26 Apr 2024
Thank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

6/10 Okay

Helgi

Stayed 5 nights in Dec 2023
Response from Best wishes, Kristina, Heimaleiga team on 9 Jan 2024
Thank you for the time spent with us on our property. We hope to host you someday again!I hope you have a lovely day / night!

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely and warm apartment ,well equipped which allowed us to cook (eating out pricey) Bess comfortable . Excellent communication - replied fo all Emails very promptly . Didn’t use the bus , but car parking good . Grocery store and subway deli opposite / next door . Check in times could have been more flexible . Overall , great stay !
Stayed 3 nights in Dec 2023
Response from Best wishes, Kristina, Heimaleiga team on 9 Jan 2024
Dear KateThank you for the time spent with us on our property and for these positive words! We sincerely value your opinion. We hope to host you someday again soon! It was our pleasure.I hope you have a lovely day / night!

6/10 Okay

CLAYTON

Travelled with family
We stayed here twice during our recent trip to Iceland. It was a “tale of two stays.” Our first stay was in a room with a broken bathroom door, non-functioning TV, and was noisy. Our second stay was much better. Bathroom door worked, TV worked. Nice clean and quiet room. Word of warning: The property managers will write you an email and ask for a photo of your ID and credit card in lieu of in-person check-in (there is no check-in desk or onsite staff). If you aren’t checking your email or it is filtered to the spam folder, that could be a problem. Also, the phone number they provided did not work—but they were quick to respond to emails.
Stayed 3 nights in Dec 2023
Response from Best wishes, Kristina, Heimaleiga team on 26 Dec 2023
Dear Clayton,Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. Your notes are taken into consideration! Thank you for sharing this!I hope you have a lovely day / night!

10/10 Excellent

Andres

Liked: Cleanliness, property conditions & facilities
It was very spacious
Stayed 1 night in Oct 2023
Response from Best wishes, Kristina, Heimaleiga team on 26 Dec 2023
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. Thank you for sharing this!I hope you have a lovely day / night!

10/10 Excellent

Y

Travelled with family
Liked: Cleanliness, room comfort
Can walk to sky lagoon within 30 mins
Stayed 2 nights in Dec 2023
Response from Best wishes, Kristina, Heimaleiga team on 26 Dec 2023
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. Thank you for sharing this!I hope you have a lovely day / night!

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Exactly as described
Stayed 3 nights in Nov 2023
Response from Best wishes, Kristina, Heimaleiga team on 26 Dec 2023
Thank you for the time spent with us on our property. We sincerely value your opinion. We always strive to leave feelings in our guests for as great an experience as possible. Thank you for sharing this!I hope you have a lovely day / night!

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Todo bien y con bonita vista
Stayed 3 nights in Oct 2023
Response from Kristina on 26 Apr 2024
Thank you for the time spent with us on our property! We hope to host you someday again!I hope you have a lovely day / night!Best wishes,Kristina, Customer Care team

8/10 Good

PETER

Liked: Cleanliness, amenities
very inexpensive -self-check in hotel. Clean and there are plenty of places to find food. This hotel is outside Reykjavik so cab in necessary to get to town.
Stayed 4 nights in Sep 2023

8/10 Good

Olivia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Brilliant room. Fabulous views over the harbour a city. Spacious and clean. Lift and stairs option. Safe and easy access Into the building. Lots of restaurants options cheap eats inc subway. 24h supermarket. Bus stations 5 min walk. Fire alarm went off and nobody came to turn it off for 4hours so that was a problem but we had left for the day an returned wasn’t an issue for me specifically
Stayed 3 nights in Sep 2023

8/10 Good

Murali

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Timothy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very happy with our stay! Clean and very comfortable beds. Short drive to Reykjavik. My only complaint is that we booked for 5 people and the sleeper sofa bed had no sheets or towel. Luckily it was my teenage son who used that bed and he didn’t care!

8/10 Good

Amy

Stayed 5 nights in Jul 2023

6/10 Okay

Jon

Liked: Cleanliness, room comfort
The furniture was really cheap.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, room comfort
No thrills but absolutely did the job
Iceland Comfort Apartments is exactly what I thought it would be for the price I paid. 10 minutes from the centre of Reykjavik by car (I would 100% recommend renting a car) with free parking at front or back. Communal areas and corridors are spotless. Apartment itself quite basic though clean enough and adequately presented. Apartment we had was spacious, warm and looked north giving a good view towards the city. Bathroom a bit dated and as highlighted by others, taking a shower is a bit of an experience on two fronts - getting hot water and stopping water getting out and flooding the bathroom! Building was very quiet at night and no problems at all getting a decent sleep, though was woken early by some strange noises coming from the kitchen sink which I was advised is down to an issue with the pipes, and can’t be fixed. For us there were way more positives than negatives and, if travelling on a budget and having access to a car, then absolute stay here. If looking for something more luxurious and closer to the centre I’d look elsewhere. I would also add that this is a contactless rent and communication by email was excellent. No issues with key codes or gaining access and entry and leaving processes were seamless.
Stayed 5 nights in Feb 2023

6/10 Okay

Syed

Travelled with group
Liked: Room comfort
Good for a night
Descent stay. As we entered there was a very strong smell in the apartment as if someone just cooked a lot of spices and left. It took us a very long time and open windows to make it breathable. Hot shower was limited and the washroom too has a smell. Lights were dull. Location was excellent however and right opposite the supermarket. The check in process was extremely easy.
Stayed 1 night in Feb 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view and easy access to the buses and grocery store. Quick walk down to the inlet. The room had some good cooking utensils and pots and pans but sadly no cutlery. Not the end of the world but would have been nice to know beforehand.
Stayed 5 nights in Oct 2022

8/10 Good

Danielle

Travelled with family
Liked: Amenities, property conditions & facilities
We really enjoyed staying at the Iceland Comfort Apts. The area was lovely and we liked being able to visit local site. It was easy to get the #1 bus into town. But I would recommend a bit of upkeep and a refresh to the room. The bathroom needs a stronger vent fan as it has a fung when the door is shut. Also, a the shade were ripped in places and it needs to be refreshed. But don't let a lack of mascara and nail polish stop you from staying here. The little things can be over looked by all the positives. It's not in down town but it is close and quiet!
Stayed 4 nights in Oct 2022

6/10 Okay

Kaitlyn

Travelled with partner
Pros: The apartment was a quick 10 minute or less drive to the attractions in Reykjavik which was nice. The free parking was also great. The staff respond quickly. There is a washer and dryer provided. Decently priced. Grocery store right across the street. Cons: The apartment itself is very simple and cheap. The furniture is scratched, wobbly, etc. You only get one towel and cloth for the whole week. The shower doesn't drain very well. The walls and curtains have stains/splatter on them that could be easily wiped or washed off but minimal effort is put toward overall cleanliness, just the bare minimum. The dishes were dirty most likely from the previous tenant as well as the sponges and brushes provided, being dirty with food stuck on them. There was also very limited dishes (Ex: 1 bowl to use for a meal). The teflon coating was scraped off so metal and parts of the pan would get in the food. The floor was incredibly sticky and you would not want to walk on it without shoes, there was spilled coffee stains under our bed when we first walked into our room. It can be loud at times. The laundry option was nice but it the room is in the basement with a 4 foot tall ceiling and the room is messy. The code pad to get in the apartment is incredibly dirty and should be wiped off frequently to assure others can't figure out the code. I would rate this place a 2.5/3 out of 5 stars. If you are looking for super clean or luxurious, this is not the place for you. Overall, an ok stay.
Stayed 6 nights in Sep 2022

8/10 Good

Esko, Tampere

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. need car to transportation.
Stayed 4 nights in Sep 2022

6/10 Okay

Eugene

Travelled with family
Disliked: Amenities
Great location ( having rental car) 10 minutes to downtown and all shops/mall/attractions. Easy process to check in and out. Amenities were very outdated like microwave, tea pot had a crack. Silverware was very limited with only 1 knife that was only good for bread. Shower curtain needs to have some weight on the bottom to prevent it flying all over you while showering.
Stayed 6 nights in Sep 2022

6/10 Okay

Katarina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment itself was nice and clean, in a decent location. The blinds, however, didn't close all the way and there was a lot of street lights and sound when trying to sleep. It was also extremely warm with no area to adjust the temperature. Overall though not bad, these were just two things that made our stay meh.
Stayed 2 nights in Sep 2022

8/10 Good

Nicole

Stayed 2 nights in Aug 2022

10/10 Excellent

Anthony

Stayed 4 nights in Jun 2022

8/10 Good

Nejdeh

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Bárdur

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 5 nights in Dec 2020
Response from Irena, Heimaleiga Team on 22 Dec 2020
Dear Anonymous, thank you for sharing your experience with us! We hope you will contact us and give us more details about your stay.

8/10 Good

Karl

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2020
Response from Irena, Heimaleiga Team on 22 Dec 2020
Dear Karl, thank you for your feedback! Looking forward to welcoming you back at Iceland Comfort Apartments!

8/10 Good

Hafsteinn

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jul 2020
Response from Maria on 22 Jul 2020
Thank you for being our guests!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Affordable, close to the city- within walking distance of food/entertainment The building itself is older, but kept very clean.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location and hospitality received from management. We could have used more towels/cable. It is a older building, could use an upgrade.
Stayed 4 nights in Jan 2020

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Last minute trip to spend
Stayed 3 nights in Dec 2019

8/10 Good

Tsz Kiu

Stayed 1 night in Dec 2019

8/10 Good

Ayantu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy public transport ion and house keeper was great.
Stayed 3 nights in Nov 2019
Response from Ísak on 5 Dec 2019
Hello Ayantu, Thank you for the nice review :)

10/10 Excellent

ayantu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2019
Response from Ísak on 26 Nov 2019
Hello Ayantu, Thank you for the nice review!

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Simple but good optoin
A simple apartment with all you need to for an overnight stay. Small kitchen that allows you to cook simple meals. A good option at a good price
Stayed 1 night in Nov 2019
Response from Ísak on 26 Nov 2019
Hello, Thank you for the review, we're glad you enjoyed it!

10/10 Excellent

Nik Faizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my third time staying here ;)
This is my third time staying here ! But this time I book superior Apartment with balcony . The View facing the water very nice . Much space . I like this type of room . The house keeping is very nice . Will come back if I visit Reykjavik again !
Stayed 5 nights in Oct 2019
Response from Ísak on 13 Nov 2019
Hello Nik, Thank you for the nice review, we're glad you like it here and you are of course welcome back!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019
Response from Ísak on 13 Nov 2019
Hello, Thank you for posting a review, if you have more details about what you were unhappy with we would appreciate that

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
good no frills apartment
No frills apartment with four twin beds. Great for us 4 guys traveling Iceland. No reception, but a code to get in the door and to get the key.
Stayed 1 night in Sep 2019
Response from ísak on 17 Oct 2019
Hello Timothy, Thank you for the review, glad you enjoyed your stay

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
« Kitchen » is very very small with no space to prepare food. Children bed was left after previous visitors and reduced the already small space in the apartment. Very good location. Grocery close by. Free parking.
Stayed 1 night in Sep 2019
Response from Iceland Comfort Apartments on 30 Sept 2019
Dear guest, Thank you for taking the time to post a review, we appreciate all feedback.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Ísak on 18 Oct 2019
Hello Jose, Thank you for the review, glad you liked it!

8/10 Good

Bruce

Liked: Cleanliness
Disliked: Staff & service
The stay was OK. We didn't read the directions for getting in at the time of booking. So this became a bit of a problem for us when we did arrive. Fortunately we had a laptop and we were able to email management for the entry codes. Room was comfortable and clean. Although a window was open and we were unable to close it because it was electronic and the device broken. The kettle also leaked. We advised management by email and they thanked us and told us that both had been fixed after our stay. Prompt service for the next visitors!
Stayed 1 night in Aug 2019

4/10 Poor

AD

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked into a dirty room full of food boxes, unmade beds, etc. The next room we checked into was ‘clean’ but had stains and holes in the sheets. The building was in need of upkeep, as were the rooms.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good sized property. Exactly what we wanted and what we were expecting. Great shops, restaurants and points of interest all nearby/next door. Free parking outside. The only thing we did find difficult was the heat. Summer in Iceland so to be expected but it was an uncomfortable heat in the apartment compared to anywhere else as we were on the 3rd floor, windows open but there were only 2 small high up ones. Especially when you needed to shut the blinds and curtains to block the light at night time there was just no air. Provision of fans would have been appreciated but we didn't know where to ask.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
A nice stay, but requires some careful planning
The apartment itself was fine for the one night we needed it. However, we did not receive the email from ICA detailing how to enter the apartment. This was a very stressful half an hour, figuring out how to reach ICA in an 'emergency' on a Sunday in a foreign country. Eventually, we did figure it out and, as I said, had a good night stay. The apartment was very hot when we walked in...it was July and the heat was still turned on. With opened windows and patience (there is no A/C), it cooled down to a comfortable room. Finally, this location in Kopavegur (a suburb south of Reykjavik) is commercial. It was very convenient having a food mart and a Subway restaurant next door. But, there is traffic noise (and, like I said, we had to keep the windows opened).
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was pretty dirty and it smelled like cooked fish. I had to clean the kitchen before I could use it.
Stayed 2 nights in Jul 2019