Search Cottages in Kouts

"Very clean and staff was extremely friendly."

"Our room had no towel racks, they had been removed and never replaced. There were bug and mouse traps. The thermostat did not turn the heat off and so it was extremely hot and wasteful. Many places were dirty. The hot tub was nice in the room but slippery. The breakfast was decent but not maintained. There were zero yogurts in the refrigerator only because no one was paying attention. The waffle maker ran out of mix. There is NO hot water for the oatmeal packets. The warm food was decent but not changed from day-to-day. The timer for the sauna was broken and a major fire hazard. We walked by it and it was on max HEAT with the timer not working. We turned it down. The bed was nice, the TV worked well."

"Adequate .. Clean and attentive service "

"When I tried to check in around 8pm there was a note on the door saying the staff was away and would return in awhile. After waiting 20 minutes along with other travelers, the staff member reappeared at the front desk for checkin. Absolutely unacceptable. Doubtful that she went through any hospitality training. "

"I would NOT recommend this hotel even for a homeless person. The room was nasty and we left and found elsewhere to stay. Will never return. "

"Staff was wonderful!! Front check in lady was great and welcoming. Only downfall, pool & hot tub was not working at the time. Hotel was under current renovation which will be great. Breakfast was delicious with a lot of options!"

"I was shocked when I saw the condition of the building. So much work needed to be done in our bathroom. In the hallways. My boyfriend even noticed that there was no emergency certificate in the elevator. Makes you wonder if they're up to date or up to code. In addition to the poor condition to the building it must not be insulated too well because we could literally hear every step they were taking above us. Even in the middle of the night it was just noisy. I do not recommend this location."

"Everything was great"

"Clean, healthy breakfast, real eggs! "