Kouts Holidays

My family and I truly enjoyed our recent stay in the Junior Cabin Suite with a balcony. The accommodations provided everyone with plenty of personal space, and the room was both nice and clean. I especially want to commend Amar for his excellent customer service. He went above and beyond to ensure I was not double-charged for our rooms and made sure we had everything we needed throughout our stay. The entire staff was excellent, and we appreciated the flexible parking options. We would definitely recommend your property to others and look forward to returning very soon.

The staff was great. The room was nice but I would have preferred more towels. The remote in our room wasn’t working fully as well as the steamer in the room. Otherwise, it is a good hotel but would not recommend for families.

Excellent hotel to stay in. Surrounded by so many things Chicago has to offer. Right across from the river. We were greeted nicely, was able to upgrade to a nicer room at a fair price. Check in was smooth. Room was very nice, well maintained hotel lobby, rooms hallways etc. had breakfast in the Land and Sea restaurant downstairs due to a rainy morning. Would definitely recommend staying at the London House for a stay in Chicago.

Great location and food court in area. Great for family fun

Entering the hotel late at night felt a little unsafe with sketchy people inside the lobby, and no personnel to assist.