Koutsouras Holidays

Great location. Clean. Friendly and helpful staff. If you're driving, parking is bit of an issue. There is a public parking lot close by for 12 euro a day with in and out privileges for those staying at the hotel. The complimentary breakfast buffet is worth staying here alone!!

The rooms and property exceeded my expectations. Well maintained and beautifully appointed. The staff couldn't have been more welcoming and friendly. The property is on the hillside giving gorgeous views. I was nervous about dragging my suitcase up the hill but I was met in the parking area and everything was taken care of for me proactively. They have a lovely bar/restaurant area with a good selection of food and wine. You can't go wrong booking this wonderful property.

A very good hotel with great staff. It looks tired but overall the experience was great!

The AC did not work the first day we were there, not very happy about that. But overall the hotel is amazing.

The hotel is perfect for a beachy, chilled holiday if that’s what you enjoy. The small town has some shops etc which is good and Chania is only a 30 minute drive away along with Souda which are beautiful towns. Especially the Chania markets! A must go to if you love a bargain! The hotel could be somewhat more clear on what is included etc. The hotel is amazing so don’t let that put you off but we were told the tourist charge was €10 euro per room, per night, which is correct but we were also charged extra and we’re unsure really what that was for. Also we have been twice to this hotel, the first time when booking we had the option available to go all inclusive plus but the second time that option wasn’t available until we arrived at the hotel and it was quite steep compared to the first time we visited the hotel and with not much difference to the basic all inclusive package. After all a gin and tonic is a gin and tonic be that from the local gin or branded big name gin. Overall though, lovely place to stay and the staff are amazing! So helpful and super polite! Will absolutely be back again!