Kozlow Holidays

Clean comfortable and cosy room, nice staff. Great central location and good value for money .Ticked all the boxes for me.

Great, spacious apartment very close to town square attractions and the train station. Average communication with the management team. Our laundry machine and bathroom plug did not work from the beginning (it was important for us to get laundry done after two weeks of traveling before the next part of the trip). I reported it right away when we checked in on Friday and understandably was willing to wait until Monday for the problem to be fixed due to the weekend, however, the management team wrongly stated that we did not leave the key as requested on Monday. The next day the management team told us that they were unable to get into the apartment again (through messaging app), however, my husband was talking to the repair man right in our apartment before we even received this message. Unfortunately, during our seven days stay this issue was not resolved and not until day five I was offered a code to the laundromat a few blocks away (I wished that was offered right away). Also, although the bathroom looked beautiful, it was poorly functional due to not having a shower and just a bathtub (it was my mistake for thinking that this would not be a problem when I booked this property). With six of us there and one bathroom with a bathtub, the water was spraying all over the bathroom and causing slippery conditions. For this reason alone, I would not book this apartment again although I loved everything else about it.

Room was perfect as a solo female traveler. Very comfortable, clean, well furnished. Hotel is in a fantastic location — easy to walk around, so many shops and restaurants nearby, and even though it’s right in the center of things, it’s not very noisy. Very safe area and well lit.

This is the perfect apartment to stay if visiting Krakow. The location is perfect. On the edge of Planty looking at the castle. The park runs all the way around the square so it’s so accessible to get around. It’s very safe with the front being gated. The apartment itself is stunning and a very high standard finish. Everything you need is in there for your stay. Comfy beds, very clean and quiet. The communication with loft affair was also superb, I love krakow and I will definitely be staying here again when I return.

Vrey centric location, great communication. Spacious place.