View from room

Reviews of Amber Boutique Hotels - Amber Design

4 out of 5
Amber Boutique Hotels - Amber Design
Ul. Garbarska 8-10, Kraków, Lesser Poland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 272 reviews" "
Rating 8 - Good. 87 out of 272 reviews" "
Rating 6 - Okay. 17 out of 272 reviews" "
Rating 4 - Poor. 4 out of 272 reviews" "
Rating 2 - Terrible. 1 out of 272 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Artur

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Katarzyna Petynka -Malczyk on 17 Dec 2023
Drogi Panie Arturze,Bardzo dziękujemy za przemiłą opinię na nasz temat. Bardzo cieszymy się, że wybraliście państwo nasz hotel na swój pobyt w Krakowie - nasza lokalizacja, 10 min od Rynku Głównego i wszelkich atrakcji, sprawia że jest to idealne miejsce na spędzenie czasu w naszym pięknym mieście.Mamy nadzieję, że będziemy mieli jeszcze szansę spotkać się ponownie. Do zobaczenia wkrótce i Wesołych Świąt. Pozdrawiam Katarzyna Petynka -Malczyk wraz z zespołem Amber Boutique Hotels

8/10 Good

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to Main Square and other places in Krakow Old Town. Great value for your money.
Stayed 2 nights in Dec 2023
Response from Katarzyna Petynka -Malczyk on 10 Dec 2023
Dear Roman Thank you very much for your kind comments, great to read you enjoyed your stay with us. We are indeed, ideally located close to the Old Town and Jewish District which allows for fast travel to most of the sights. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. We look forward to welcoming you again! Regards Reception

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely 4 nights
Friendly and helpful staff. Arrived before check-in time and got our keys immediately. Good sized rooms (one standard and one superior). A short walk away from almost everything in the old city and about 25-minute walk to the Jewish quarter. Coffee shops, restaurants and supermarkets just 1-2 minutes away, 7-10 min walk to main market square. Lots of transportation close by, we used it once just for the experience because we could walk everywhere. Nice and quiet location. Enjoyed good breakfasts. Wi-Fi worked well.
Hotel after dark
Standard room
Taken from standard room balcony, supermarket at the corner and trees of park surrounding old city
Stayed 4 nights in Sep 2023
Response from Reception team Amber Boutique Hotels on 9 Sept 2023
Dear Guest,We are very delighted to read your detailed review! Our team is so glad you had such a memorable stay and were able to truly enjoy all the amenities our Hotel has to offer. It's great to know that you noticed our amazing location and attention to cleanliness. It was a great pleasure to have you as our Guest and we hope you will visit us again!With best wishes,Barbara

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had the most welcoming staff and was so helpful 24hours. We loved our room, very spacious with another room attached with a beautiful view over the garden The breakfast was included with such a large selection of food.. was very delicious Was also very accessible to shops, dining abd attractions Would highly recommend this hotel
Stayed 3 nights in Jun 2023
Response from Reception of Amber Boutique Hotels on 13 Jun 2023
Dear RebeccaThank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience during your stay with us. Our staff takes great pride in providing a warm and welcoming environment, and it's fantastic to know that they were able to assist you around the clock.We're glad you enjoyed your room and the beautiful view over the garden. Creating a comfortable and spacious accommodation is important to us, and we're thrilled that you found it to your liking. It's always a pleasure to offer our guests a serene setting to relax and enjoy their stay.We're also pleased to hear that you enjoyed the breakfast with its wide variety of delicious food options. We strive to provide a delightful culinary experience to start your day off right, and it's rewarding to know that we met your expectations.Additionally, we understand the importance of convenience during your travels, and we're thrilled that our location provided easy access to shops, dining, and attractions. We aim to offer our guests the best of both worlds: a peaceful retreat within reach of exciting destinations.Thank you for your high recommendation of our hotel. It means the world to us that you had such a positive experience and that you would encourage others to choose us for their stay. Your satisfaction is our utmost priority, and we're grateful for your kind words.Should your future travels bring you back to this area, we would be honored to welcome you back to our hotel. Until then, we wish you all the best and hope you create many more amazing memories.Warm regards

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, nice buffet breakfast,clean throughout.
Stayed 3 nights in Jun 2023
Response from Reception of Amber Boutique Hotels on 13 Jun 2023
Dear Rosemary Thank you for taking the time to share your feedback with us. We're glad to hear that our staff was helpful during your stay. Providing excellent service is our top priority, and we're pleased that our team met your expectations.We're also happy to know that you enjoyed our buffet breakfast. We believe that starting the day with a delicious meal is important, and we're glad that our offerings met your satisfaction.Maintaining a clean and inviting environment is crucial to us, and we're thrilled that you found our hotel to be clean throughout. We strive to provide a comfortable and pleasant stay for all our guests.Thank you once again for your kind words. If your travels bring you back to the area, we would love to welcome you back to our hotel.Best regards

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff
Stayed 1 night in Apr 2023
Response from Reception of Amber Boutique Hotels on 2 May 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków. Hopefully, sooner than later, see you around!Best regardsAnna Brzezina

10/10 Excellent

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Boutique hotel, easy walking distance to the square, close convenient parking, free delicious breakfast buffet. Comfy beds. Beautiful church less than a block away.
Stayed 2 nights in Apr 2023
Response from Sebastian on 30 Apr 2023
Dear Julia,thank you very much for your kind comments, great to read you enjoyed your stay with us.We are pleased to read that you enjoyed your stay with us. Your opinion is very important to us as we always try to deliver a flawless and relaxing experience to all of our guests. We will always offer the best experience for our customers and we are glad you enjoyed every aspect of our service.I certainly wish to welcome you back in the near future.Kind regards,Reception

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, bien localizado, limpio y con desayuno y servicio excelentes
Stayed 2 nights in Apr 2023
Response from Reception of Amber Boutique Hotels on 17 Apr 2023
Dear Hernan thank you so much for that review! It was our pleasure to host you at our property and we would love to see you once again in the future Regards,

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just outside the Old Town. Hotel was clean and room was spacious. Hotel reception staff were extremely friendly and helpful. Breakfast was typical continental Buffett with plenty of choice.
Stayed 3 nights in Apr 2023
Response from Reception of Amber Boutique Hotels on 15 Apr 2023
Thank you so much for staying with us and for taking the time to leave us your feedback. It is a great pleasure to read that you had such an enjoyable stay. Your compliments about the staff are what we strive to aim for and we are incredibly proud to have met your expectations, we hope to see you at our hotel in the near future!

8/10 Good

carol ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and property. Breakfast could have been better. What bothered me the most about it was that they took coffee away early (40 minutes) and one day didnt seem to have it at all, indicating that instant was an acceptable alternative. Additionally, some breakfast items were not replenished when there was more than 45 minutes of the breakfast time still to go. I paid for the breakfast and counted it on it. Would have also liked more than a 1.5” square of soap provided (?). Otherwise this was a hotel I would have highly recommended. Get the soap sorted, and don’t worry about breakfast and you’re good to go!!
Response from Krystian Plis on 29 Nov 2022
Dear Carol Ann,Thank you very much for leaving us your opinion, thanks to which we can monitor the quality of our services on an ongoing basis and ensure the satisfaction of our guests. We are saddened by the fact that you were not completely satisfied with the breakfast. Please be assured that we will review your comments and try to make changes.We hope that you will visit us again someday.We cordially invite you!Best regards,Krystian Plis

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, will go back
great location, near old town and public transport. Very eco friendly and good service. Amazing bufffet breakfast!
Stayed 2 nights in Sep 2022
Response from Hotel Reception on 19 Sept 2022
Dear Thomas, thank you very much for your opinion. We appreciate that you found time to share your opinion with us. We are looking forward to seeing you again once more.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Lovely clean room nice bathroom very pleasant staff
Stayed 1 night in Sep 2022
Response from Reception Desk on 10 Sept 2022
Dear Paul,We are happy that you managed to find some time to send your opinion about your stay at our hotel. We appreciate it very much, the more that your opinion contains so many positive and warm words! We are glad that the cleanliness of the rooms has met your expectations - it is one of the most important things during your stay to make you feel as comfortable as possible in the room. It is thanks to the hard work of our housekeeping ladies! Thank you for appreciating our service, which is available to our guests in all situations :)Summing up, we are very happy that we could host you in our hotel and we believe that you will be able to visit us again in the near future!Kind regardsAmber Boutique Hotel Staff

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very enjoyable experience. Check in staff very friendly. Hotel very clean and great location. I will definitely stay again when in Krakow
Stayed 1 night in Aug 2022
Response from Hotel Amber Design Front Desk on 5 Aug 2022
Dear Eric, Thank you for your so kind words. We look forward to seeing you again Kind regards Danuta Kwiecińska

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely experience! The hotel is very nice, and the staff is wonderful! I would definitely stay again!
Stayed 2 nights in Jul 2022
Response from Danuta on 25 Jul 2022
Dear Kathleen, Thank you for your review, we really appreciate your words :) We love working with guests and making their stay as comfortable as possible. Our reception staff is available 24/7 to guide, advise and answer any questions or doubts you may have. This aspect is so important to us, we like to make sure that you feel comfortable sharing with our teams. We looking forward to seeing you again :)

10/10 Excellent

Alexandra, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gréât location five minute walk from the main square. The rooms are spacious and quiet but close to the bustling activity of the old town. Very friendly and helpful staff!
Stayed 1 night in Jul 2022
Response from Amber Design's front desk on 25 Jul 2022
Dear Alexandra, Thank you for your review, your commend is valuable for us. It is fantastic to know that you also found our location to be ideal. We very much consider ourselves an oasis of calm in the busy city, and so it is wonderful to know that we could be a perfect home for you whilst exploring Krakow. Your compliments about the staff are what we strive to aim for and we are incredibly proud to have met your expectations. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Design Hotel.

10/10 Excellent

OLGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay!
Stayed 1 night in Jul 2022
Response from Sabina Dziedzic on 13 Jul 2022
Dear Olga, Thank you very much for staying with us and for a lovely review! We hope to see you again. Kind regards Sabina Dziedzic

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Great Boutique in Krakow
A great relaxing hotel just outside of the Old Town. The hotel has a pleasant garden area in the back and a tiny spa/gym area if needed. The hotel staff is very friendly and helpful. The rooms are modern, with plugs near the bed, and free coffee in the lobby. The bed and pillows were new and comfortable. It is a short walk into the Old Town and a block off of the outer park. It is a great location if you want a quiet evening.
Stayed 1 night in Jun 2022
Response from Hotel Manager & Team on 12 Jul 2022
Dear John, I am delighted that you found the hotel to be of great value with great service. All of the team here at the Amber Design Hotel work hard to ensure all of our guests have an enjoyable stay with us. I will pass on all of your wonderful feedback to the rest of the team who will appreciate it very much. We are thrilled that you found the reception staff to be highly efficient and extremely friendly and helpful. We are happy that we met your expectations and we hope to see you at our hotel in the near future. Kind regards!

6/10 Okay

Colby

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel sells itself on being eco-friendly, but feels more like a ploy to cut costs. They remove the air-condition remotes from the room, and only given if asked. Additionally, booked the hotel looking forward to using the sauna only to discover that it is an added cost (albeit not too much). The hotel requests direct bookings and I tried to do this by extending my stay one night. In the end, I moved to another location as we were unable to come to an agreement on price.
Stayed 1 night in Jun 2022
Response from Sabina Dziedzic on 1 Jul 2022
Dear Sir, Thank you very much for taking the time to write a review about your recent stay with us. Please allow me to refer to your comments - I hope I will be able to clarify some of your doubts. It is true that there was no air-conditioning remote in your room. The weather in Krakow by this time was not very hot, and there was not a lot of interest in the air conditioning, therefore we were simply offering them on request. However I would like to thank you for pointing that out, because of course we agree with your suggestion, and we have taken it into consideration. We have made sure all of our rooms are now equipped with air-conditioning remotes. I am very sorry that we were not able to come to an agreement on the price. However, I have double-checked the prices that we have offered and I believe that our offer was very fair. It was our best rate on this day, with a special discount for direct bookings and it was a very attractive rate, better than the rate you had a day before. Moreover, the next day we changed the rates and offered you an even better price. We always do our best to make our guests happy, and that is exactly what we were trying to do here - negotiate to give you the best possible rate and have the pleasure of hosting you for one more night. I genuinely think that it was a nice offer, and I am very sorry that you were not satisfied with it. Nevertheless, we are thankful for staying with us and for the review. I hope that the other location you have moved to made your stay pleasant, but at the same time I am still hoping to have a chance to host you again in the future - I promise we will make all efforts to convince you to give us another chance :) With best regards Sabina Dziedzic

10/10 Excellent

Andrew, Colchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in Hotel Amber for one night, great location, staff were very helpful and interesting decor, the only negative was the air con was not working but the room was very pleasant.
Stayed 1 night in Jun 2022
Response from Hotel Manager & Team on 12 Jul 2022
Dear Andrew, Thank you for your recent stay and for taking the time to write a review of our hotel. We are sorry that we couldn't help you with the air conditioning, but we promise you that next time everything will be waiting for you perfectly prepared and working. :) Best regards!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, well situated and very friendly, professional staff.
Stayed 1 night in Jan 2022
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Vienna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely great! With Covid testing requirements constantly changing, they were able to accommodate our request. Readily available for questions prior and during stay. The hotel is centrally located within 10 to 20 minutes walk on most Tourist spots. Highly recommended!
Stayed 3 nights in Dec 2021
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Nikolaos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from Amber Design on 12 Dec 2021
Dear Nikolaos, Thank you for taking the time to leave a review about our hotel. We are very happy to learn you rated your stay 10/10! We look forward to welcoming you again and again. Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Amber Design on 12 Dec 2021
Dear Guest, Thank you for taking the time to leave a such great review about our hotel! :-) We look forward to welcoming you again soon. Best regards,

10/10 Excellent

Dafydd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even better than it looks online
We had a great time. The place is actually better than it looks on the photos.
Stayed 3 nights in Oct 2021
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Chelsea

Stayed 1 night in Aug 2021
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must go to hotel
A beautiful hotel with great people running it.
Stayed 7 nights in Jul 2021
Response from Amber Boutique Hotels on 2 Aug 2021
Dear Robert, Thank you for your recent stay and for taking the time to write a review of our hotel. We are very pleased that your stay in our hotel has met your expectations. Our service puts the needs of our guests first. Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
No shuttle from train station, we used Uber which is fune. The Wifi did not work in our room, had to walk downstairs to use wifi, ver inconvenient. The refrigerator in the room did not work for cooling, my food spoiled before I knew it was not cooling.The hotel is beautiful inside, the location was great, the staff is pleasant. There was supposed to be breakfast included but it was not available.
Stayed 4 nights in Jul 2021
Response from Amber Boutique Hotels Staff on 17 Aug 2021
Hello, Thank you for taking the time to share your review after stay with us. We are sorry to hear about wifi and the minifridge - have you spoken to the front desk about it? I am sure that once we've had such information from you we would have tried to do everything to change it. We haven't had any complains about wifi, it always works in all of our rooms and common areas. As per breakfast please be advised that we have two options: reservation with breakfast or without. Even if you book a room without breakfast there is a possibility to buy it at the front desk. Once again I would like to assure you, that our staff is always trying their best to make every Guest's stay unforgettable - as I see you have also noticed that the staff was pleasant. If you have a chance to see us next time please remember to contact the reception about anything - they will always do everything to help :) We are looking forward to host you again in futue. Kind regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short break
Having heard good things about Krakow decided to go for 1 night to check it out,will definitely be going back and staying at the Amber hotel,great location.lovely hotel,great staff and a lovely city.the restaurant where you have your breakfast is also very good,we ate there the night we were there just make sure you are hungry when you go .just one piece of advice book your transfer from the airport to the hotel through the hotel we made the mistake of getting in a taxi at the airport and getting charged almost double the price although we did get to experience polish driving at it’s worst 3 times the driver told us I won’t kill you we all drive like this in Poland and apparently there is an extra charge for having a taxi at the weekend,this was the only thing that spoilt an otherwise very short break we will definitely go back as there are things we want to see
Stayed 1 night in Sep 2020
Response from Natalia on 16 Sept 2020
Dear Paul, Thank you very much for all your lovely words regarding your recent stay with us. We are glad you enjoyed your stay and our hotel met your expectations. We hope to have possibility to host you longer during your next stay in Krakow :) Best regards from Amber Boutique Hotels Team

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat location and service
Concierge was very helpful. Comfortable, modern rooms in great location to walk to historic inner city and also to Jewish quarter. Located very close to paczkis! No garage parking, but front desk told us where to park on the street and it was free.
Stayed 3 nights in Aug 2020
Response from Amber Boutique Hotels on 31 Aug 2020
Dear Caitlin, Many thanks for taking the time to share your thoughts on your latest stay at Hotel Amber Design. We are delighted that you had such a pleasurable stay. Please come and visit us again soon. Warm regards.

10/10 Excellent

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent, right in the middle of things, yet quiet and comf. Nice breakfast close by. Recommended
Stayed 7 nights in Jul 2020
Response from Sylwia on 9 Aug 2020
Dear Guest, Many thanks for taking the time to share your thoughts on your latest stay with us. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our hotel. Warm regards, Amber Boutique Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Marta Domagała, Manager on 11 Dec 2019
Thank you for staying with us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daniel, Oxford UK
Very friendly and helpful staff, especially in the restaurant. It’s the only hotel which welcomed us with Polish liquor Wisniowka! It’s was very delicious. The location is great and the hotel is extremely clean. People work very hard there and it makes our stay brilliant! Kraków is an amazing city and this hotel helps to have this feeling! Well done!
Stayed 3 nights in Nov 2019
Response from Marta Domagała, Manager on 21 Nov 2019
Thank you so much for staying with us and for taking the time to leave us your feedback. We appreciate that you liked the complementary Wiśniówka ;) I have passed on your lovely comments to the entire team of the hotel who were delighted to know that you enjoyed their service. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Design Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic. The staff went above & beyond to help us enjoy the beautiful city. We had interconnecting rooms which were both stunning. The hotel even though an old building was beautifully clean & decorated in keeping with its age. The hotel is in a great location about 10 minutes walk from the main square and with in easy reach of public transport.
Stayed 3 nights in Oct 2019
Response from Marta Domagała, Manager on 1 Nov 2019
Thank you for taking the time to share such a great opinion. We are glad you enjoyed your stay and our hotel met your expectations. We do our utmost to provide the highest levels of service for all of ours guests and I am therefore delighted that you had noticed the exceptional service from our wonderful team and I will enjoy sharing your comments with them. We are also delighted that you took advantage of our fabulous location. The Amber Design Hotel makes a great base for exploring all the wonderful sights Krakow has to offer.

10/10 Excellent

AndyB

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant , clean ,close to all things need to see in Krakow
Stayed 1 night in Oct 2019
Response from Marta Domagała, Manager on 27 Oct 2019
Thank you so much for taking your time and writting such a nice comment. I am delighted that you enjoyed your stay and that you took advantage of the fabulous location. The Amber Design Hotel makes a great base for exploring all the wonderful sights Krakow has to offer.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, very friendly and excellent staff. Good location, quiet.
Stayed 4 nights in Oct 2019
Response from Michał Grzyb on 11 Oct 2019
We really appreciate your feedback. Thank you!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One small thing to note- Many of our rideshare drivers could not easily get to the front of the hotel, one said that the road is only open for taxis.
Stayed 3 nights in Oct 2019
Response from Michał Grzyb on 10 Oct 2019
Thank you for reviewing your stay with us. Due the renovation of neighboring Karmelicka Street, the traffic has been reorganized frequently. The situation may confuse drivers and occurs traffic jams. Unfortunately decisions are taken by City Hall. Garbarska Street on which we are located is a temporary dead end but it is accessible for everyone. Renovation works are to be completed within the next few days.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Amber a great choice
While Hotel Amber is located just outside the city center. It is very close to the main square in a quite neighborhood, just around around the corner from all the action. They have a warm friendly staff, always ready to help!
Stayed 4 nights in Sep 2019
Response from Marta Domagała, Manager on 2 Oct 2019
We very much appreciate you taking the time to leave us some excellent feedback following your recent stay with us. It was a pleasure to read you enjoyed your stay and our hotel met your expectations.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Marta Domagała on 13 Sept 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!!!! All services was excellent and special thanks for delicious breakfast.
Stayed 2 nights in Jul 2019
Response from Marta Domagała on 12 Sept 2019
Thank you very much for taking the time to leave such a lovely review of your stay with us. If you are returning to Krakow in the future we would love to give you a warm welcome back to Amber Design Hotel.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, great value!!
To start with the staff at the hotel are amazing!! I had a lot of questions before I left the states and every time I emailed the staff a question they answered and very promptly. They arranged my transport from the hotel and assisted me with getting around Krakow. Don't be concerned when the block on which the hotel is located. Much of it is being renovated and the hotel looks great from the outside and is modern and comfortable inside! The hotel is also within easy walking distance from Old Town and other attractions.
Stayed 6 nights in Jun 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Marta Domagała on 13 Sept 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Staff extremely courteous and helpful.
Stayed 4 nights in Jun 2019
Response from Marta Domagała on 13 Sept 2019
Thank you for your kind opinion. I have passed on your lovely comments to the entire team of the hotel who were delighted to know that you enjoyed their service. We look forward to welcoming you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable, friendly staff, very minor comment but breakfast not up my street but I think that may be Polish food in general
Stayed 3 nights in Apr 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! Additionally, we would like to encourage you to visit our hotel once again – by checking out the most recent reviews you can notice, that we work constantly to improve our standards and do our very best to meet and even exceed all our guests' expectations. Hopefully, see you soon back in Kraków!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really lovely. It looked as though it had recently been renovated and has been done to a really good standard. The staff were so helpful, and helped us with any questions we had. We also booked our tours through the reception which made the whole short break very easy. The location just off the main square was excellent. All areas were really clean, and the breakfast had loads of variety for a small hotel and was constantly being replenished. The rooms were a good size and comfy with free bottled water and toiletries. Couldn't recommend the hotel enough - we had a great stay and it far exceeded our expectations.
Stayed 3 nights in Mar 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location , pleasant staff . Cleanliness of rooms , overall pleasing experience
Stayed 3 nights in Mar 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems
Only stayed here for one night. No problems, staff were friendly and helpful. Booked some time in the sauna, no problems there. Hotel is 5-10 minutes walk from the Old Town Square with plenty of shops and restaurants around.
Stayed 1 night in Feb 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steve
Well located friendly staff
Stayed 5 nights in Jan 2019
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

rhoda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel close to historical district
I was most impressed by your staff at reception. They were very welcoming and helpful during our entire stay. They were all equally wonderful. We loved the treats available in the lobby or lounge, and I enjoyed my time in the sauna. The vodka was a lovely and delicious touch. The bed was too soft for our taste. I hope to return in the spring.
Stayed 4 nights in Dec 2018
Response from Amber Boutique Hotels reception on 25 Jun 2023
Dear Guests,we would like to thank you once again for your stay and for your review! We would love to have you back here in Kraków, so make sure to check out our most recent reviews to see, how our hotel changed and improved in the most recent time. Hopefully, sooner than later, see you around!Best regardsKarol Górecki with the Amber Boutique Hotels team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location.
The hotel was well located, near plazas, restaurants and shopping. The staff was incredibly friendly and efficient. Overall a great experience. Very comfortable beds. Bathroom was a bit tight but everything worked well. Highly recommended.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018