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Reviews of Hotel Ferreus Modern Art Deco

5 out of 5
Hotel Ferreus Modern Art Deco
ul.Kopernika 6, Kraków

Reviews

9.6

Exceptional

Rating 10 - Excellent. 48 out of 57 reviews" "
Rating 8 - Good. 5 out of 57 reviews" "
Rating 6 - Okay. 2 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Five star hotel at three star price. Staff was excellent, supportive and attentive. Breakfast choices were numerous and outstanding. Pool was super and very relaxing with mood lighting. Location was perfect (across the street from old town and a five minute walk to the main square). Access to public transportation was great. Hotel is very mod in decor and use of technology. Can't miss with this property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dominik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small butique hotel about 5min walk from main sqaute. Quiet. Next to grocery store.
Stayed 4 nights in Dec 2023

10/10 Excellent

Gregg

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel within walking distance of the Krakow old city center.

10/10 Excellent

ARYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star
We stayed on 4/12/23 until 11/12/23, we were received very nicely, the room was ready as soon as we arrived, the room is beautiful and clean, very modern, the breakfast was very good and the attitude was excellent, if we come to Krakow again we will stay at the hotel again, of course we will also recommend on him The hotel is close to the place, the location is really good.
Stayed 7 nights in Dec 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Dec 2023
We are very pleased that you have positive memories of your stay in our hotel. We are glad you liked the room and breakfast. Of course, we wholeheartedly invite you again!Kind Regards

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality hotel with excellent facilities which offering a five star stay. The bar staff and Helena in particular were fantastic and helped make a memorable trip to Krakow. I will definitely look to stay here again.
Stayed 5 nights in Nov 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Dec 2023
Thank you for your positive opinion. We are glad you have such nice memories of your stay in our hotel. We will be pleased to host you again!Kind Regards

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2/3 Star
Day one we had to moved to another room as the room wasn’t cleaned. The next room was fine as it was midnight we didn’t see any issues until we looked at it in the morning. There was stains on shower towels & Bedding and also someone else’s hair behind one of the pillows. Cleaning is below average for this establishment. Even the cleanness of the cutlery and food was shocking :(
Stayed 2 nights in Dec 2023
Response from Tomasz Rzadek on 11 Dec 2023
Dear Guest,We are very sorry for inconvenience. We don't often receive such messages about our cleanliness. We will make sure that such situations do not happen again. We will be happy to offer a discount for your next stay in Ferreus Modern Art Deco.Best regards Tomasz Rzadek Front office supervisor

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Nov 2023

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A high spec hotel, lovely l'Occitaine toiletries. Friendly and helpful reception and service staff. Very quiet - didn't see any other guests whilst I was there. Great location for walking into old town and Jewish quarter. Not a fan on the digital panels to control lights. Prefer to be able to reach for a switch in the dark.
Stayed 2 nights in Nov 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 15 Dec 2023
Thank you for your nice opinion. We are very pleased that you liked our hotel and its location. We will be pleased to host you again.Kind Regards

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay and felt really at home here. The staff were all very friendly and helpful. I was lucky enough to have the spa all to myself, and enjoyed a relaxing time in the pool. Breakfast was delicious, with a good array of options. The hotel is in a convenient location for the old town, as well as the tram services. The room was spotless and nicely decorated. Nothing to fault!
Response from Kinga Czerwińska - PR & Marketing Specialist on 28 Nov 2023
Thank you very much for your nice opinion! We are extremely glad that you felt at home. We are pleased that you appreciate the breakfast, location, spa area, hotel, and our staff. We invite you again!Kind Regards!

4/10 Poor

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was absolutely beautiful but staff were unfriendly and hardly anyone staying. Breakfast was disgusting.
Stayed 4 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 23 Oct 2023
Dear Karen,Thank you for your comment. We sincerely apologize for the unpleasantness that has happened to you.Kind Regards

10/10 Excellent

Zbigniew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Krakow with the best team
It was a wonderful stay. From the first moment we were greeted by a smile at the reception desk of Mr. Tomasz, and in the following days we only confirmed how wonderful the hotel's team of employees took care of us. Mr. Tomasz, Grzegorz, Jakub, Mrs. Ewa, Mrs. Kasia in the restaurant, the wonderful Mrs. Monika, head of the cleaning team and all other employees. We felt at home in this hotel. Everything at the highest level. The hotel puts all its heart into its work and it is clear from the first moment that it is a great team that really respects and appreciates its guests. I admit that I have been a guest in many hotels in Krakow, because I love this city, but I felt the best in this hotel. Thank you to the entire team for making me and my family feel so happy staying at your hotel. I hope that we will have the opportunity to host you many more times.
Stayed 3 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Dear Zbigniew, Thank you very much for your nice review and we are glad that everything was fine.Kind Regards

10/10 Excellent

Aron

Stayed 3 nights in Sep 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Thank you for your high rating!Kind regards

10/10 Excellent

Alina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the best hotel in Krakow
Wonderful hotel, excellent facilities and staff are extremely helpful. Couldn't fault this place. Didn't want to leave! Would definitely return
Stayed 1 night in Sep 2023
Response from Kinga Czerwińska - Sales & Marketing Specialist on 19 Oct 2023
Dear Alina,Thank you for your nice comment. We are glad that you are satisfied with the service of our staff and that you liked the hotel.Kind Regards,

10/10 Excellent

Kyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had with our stay was the unreliability of the Wi-Fi. Very weak signal in the room and frequent outages made it impossible to use outside of the lobby & breakfast room. The staff was fantastic, room was wonderful, and parking was easy. Location can’t be beat, and with no trams directly outside it was nice and quiet.
Stayed 3 nights in Sep 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Dear Kyra,Thank you for your very nice opinion. We are glad that you are satisfied with the location of our hotel and staff. Please report any problems regarding WiFi immediately at the reception, then we will be able to offer you a connection to another network.Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Max, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location to walk to the main square in just a few minutes. Rooms and amenities are very good. The only downside and a very minor one was the WiFi that was a little patchy in coverage within the room. I would definitely stay at the hotel again if I'm in Krakow.
Stayed 5 nights in Aug 2023
Response from Kinga Czerwińska Marketing & PR Specialist on 14 Aug 2023
Thank you for your feedback. We are very happy that our location, rooms and amenities met your expectations. We will be glad to host you again!

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 4 Aug 2023
Thank you for your review!

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff: super-friendly (unusual from our experience in Poland), while absolutely professional. Great spa facilities- lovely after long days of walking in gorgeous Kraków. Just wish the hotel didn't use the heavy perfume spray in the lobby. And beware the automated lights and toilet - make sure to turn off if you don't want to wake up your roommates in the middle of the night!
Response from Kinga Czerwińska - PR & Marketing Specialist on 4 Aug 2023
Thank you for your review and comment! We are glad that you are satisfied with our staff and SPA.Kind Regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing-the room was beautiful, clean, and spacious. The bed was comfortable and the bathroom was just gorgeous. The location was very central-many sights were walking distance. The food was great. The staff at the hotel were very helpful and accommodating (early check in, late check out, cleaning around baby's nap time, etc). Would 100% stay here again.
Stayed 3 nights in Jun 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 24 Jul 2023
Thank you very much for such a nice review. We are glad that you liked our hotel and enjoyed the food. We will be glad if you visit us again! :)

10/10 Excellent

Lia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff, very clean rooms.
Stayed 3 nights in Jun 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 10 Jul 2023
Thank you very much for your excellent review. We are glad that you appreciate our location, staff, and rooms. We will be happy to host you again!Kind Regards!

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Ideal location in the heart of the city. Everything close by. Loved it. The staff at breakfast where so nice did so much for us. Very big room.
Response from Hotel Ferreus Modern Art Deco on 27 Jun 2023
Dear Aisha,Thank you very much for your nice comment. We are glad that you liked our hotel. It will be our pleasure to host you again.Kinga CzerwińskaMarketing & PR Specialist

10/10 Excellent

DAVID

Stayed 2 nights in Jun 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 4 Aug 2023
Thank you for your review

10/10 Excellent

Julia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent accommodation, friendly staff, SPA facilities exceptional, breakfast good.
Stayed 3 nights in Jun 2023
Response from Kinga Czerwińska - Sales & Marketing Specialist on 30 Jun 2023
Thank you very much for your kind words. We are glad that you are satisfied with your stay in our hotel. We will be glad to host you again.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Loved the hotel and staff. I’d stay here again.
Stayed 3 nights in May 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 30 Jun 2023
We are happy that you liked our hotel. Of course, we will be glad to host you again!Kind RegardsHotel Ferreus Modern Art Deco

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Spa
Stayed 1 night in Mar 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Christoph

Liked: Staff & service, property conditions & facilities, room comfort
Hotel in Ordnung allerdings die tägliche Zimmerreinigung sehr mangelhaft
Stayed 3 nights in Dec 2023

8/10 Good

John Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Kjell Mikal brugger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig fint hotell og beliggenhet til markedsplassen. Dyktige og serviceinnstilte resepsjonister. Sentralt og rolig område.
Stayed 2 nights in Nov 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 28 Nov 2023
Thank you for your comment. We are glad that you liked the location and surroundings, as well as the hotel and our staff. We invite you again!Kind Regards

10/10 Excellent

TIZIANA NUNZIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo soggiorno, consigliatissimooooo,in pieno centro, colazione eccezionale, piscina, spa e tanta cura e molta cordialità.
Stayed 4 nights in Nov 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 28 Nov 2023
Thank you for your opinion. We are glad that you enjoyed our spa area and enjoyed the breakfast. We invite you again!Kind Regards!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppläge nära gamla stan
Att bo på Hotel Ferrreus är bekvämt och känns ganska lyxigt. Personalen är trevlig och mycket serviceminded. Rummet var modernt med hög teknisk standard och sköna sängar. Frukosten var varierande och borde tilltala de flesta. Spa-avdelningen var lugn och avkopplande med en varm pool. Det fanns tre olika bastu som verkligen gav en skön känsla. Besöker vi Krakow igen blir Hotel Ferreus ett givet val.
Stayed 4 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 3 Nov 2023
Thank you very much for your comment. We are glad that you liked our hotel's SPA area. We wholeheartedly invite you again!Kind Regards

10/10 Excellent

Simen Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nytt og svært fint hotell. God standard, hyggelig personalet og god mat. Ligger svært sentralt til med gangavstand til det meste. Eneste som trekker ned er litt harde senger.
Stayed 4 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 30 Oct 2023
Thank you for your comment. We are glad you liked the hotel, its location, and the food. We will be pleased to host you again.Kind Regards

8/10 Good

Dorthe

Liked: Staff & service, property conditions & facilities, room comfort
God beliggenhed - men mere som 4 stjernet hotel
Vil mene at det mere er til 4 stjerner, eneste der lever op til de 5 er spa og sauna området. Havde reserveret et Grand Room for at få flere kvm og selve værelset var også rummeligt men badeværelset var meget trængt, i selve bruschekabinen var der god plads, men mellem toilet og håndvask var der nærmest ingen plads. Morgenmad var bestemt heller ikke til 5 stjerner. Når det så er sagt, så super fin beliggenhed og fungerede fint med parkeringskælderen.
Stayed 4 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 20 Oct 2023
Dear Dorthe,Thank you for your comment and valuable comments. We are glad that you are satisfied with the spa area.Kind Regards

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Thank you for your high rating!Kind Regards

10/10 Excellent

Wenche Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotell
Flott og helt nytt hotell, rett ved gamlebyen. Store rom og alt så moderne.
Stayed 3 nights in Oct 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Thank you very much for your opinion. We are glad that you liked the location and modern design of our hotel

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Thank you for your high rating.Best wishes

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very nice hotel and great location at quiet street, but extremely close to one of the entrances to the old city-area where we spent most of our time (beautiful). Spa area holds a small pool and a variety of different saunas, clean and cosy, free entrance for guests. Big, modern and clean rooms, an additional plus for the big and comfortable bed. Perfect service. Have absolutely nothing to complain about, can really recomend this hotel! (Ps we ate breakfast outside of the hotel so I cant say anything about the quality of that)
Stayed 2 nights in Sep 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 19 Oct 2023
Dear Frida,Thank you for your opinion. We are glad that you appreciate our rooms, spa area, and location. We will be pleased to host you again.Kind Regards

10/10 Excellent

Per Arne

Stayed 3 nights in Jul 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 4 Aug 2023
Thank you for your review!

10/10 Excellent

Edel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Perfekt, kan anbefales.
Stayed 4 nights in Jun 2023
Response from Hotel Ferreus Modern Art Deco on 27 Jun 2023
Thank you Edel. Our hotel is waiting for your return.

10/10 Excellent

Massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bellissimo e personale preparato. L’unico difetto e’ stato il riposo poiche i cuscini erano troppo morbidi e non avevano altro disponibile, anche il letto era un pochino troppo morbido.. Bravissima e molto professionale la signora responsabile della colazione
Stayed 2 nights in Jun 2023
Response from Hotel Ferreus Modern Art Deco on 27 Jun 2023
Thank you for the information. We are glad that you are satisfied with the service.

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist modern und schön eingerichtet, die Tiefgarage ein Pluspunkt. Auch die Lage - in wenigen Gehminuten ist man in der Altstadt. Unser Zimmer war hell und freundlich, und trotz der Lage zur Straße durch die sehr guten Fenster ruhig, die Klimaanlage ist sehr leise. Das Personal durch weg sehr freundlich und hilfsbereit. Wir kommen wieder
Stayed 3 nights in May 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 30 Jun 2023
We are glad that our hotel met your expectations. Great that you liked the hotel room. We will be very pleased if you visit us again.Kind Regards.

10/10 Excellent

Geir Øystein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En fin liten ferie i Krakow
Det var et kjempefint hotell. Det var rolige omgivelser selv om det lå sentralt. Veldig hyggelig betjening.
Stayed 4 nights in May 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 30 Jun 2023
Thank you feedback! We are glad that you have a good stay in our hotel!

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

katarina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Guzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valerij
Everything was ok. The staff was very friendly and helpful.
Stayed 4 nights in Feb 2023
Response from Kinga Czerwińska - PR & Marketing Specialist on 4 Jul 2023
Thank you for your review and comment. We are glad that you are satisfied with your stay in our hotel and with the service.