Front of property

Reviews of Hotel Kościuszko

5 out of 5
Hotel Kościuszko
ul. Papiernicza 3, Kraków, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 144 reviews" "
Rating 8 - Good. 37 out of 144 reviews" "
Rating 6 - Okay. 8 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 0 out of 144 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Edgaras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Henryka

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, quite close to airport. Amazing food, very big portions, really very big :) served with excellent wine.
Stayed 1 night in Jul 2023

10/10 Excellent

Piotr

Stayed 1 night in Jun 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Darius, Vilnius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building and cozy hotel but to far from downtown (45min). Excellent breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

mira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Irek

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Definitely not five stars hotel
That’s definitywny not 5 stars, 3+ So so breakfast, the restaurant was close. But I like the people working there.
Stayed 1 night in Jan 2022

10/10 Excellent

Oded

Stayed 1 night in Sep 2021

8/10 Good

Sander

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable place, if somewhat outdated. Close to a busy road. Would probably opt for a hotel in the city center next time. The hotel is fine, but 5* (as it is advertized) is quite a stretch.
Stayed 2 nights in Jul 2020

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence in all dimensions
Absolutely excellent experience, both for service and rooms (as we also dined in hotel's restaurant, we can add food to this bill, too).
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Nice clean hotel with a great resturant. The reception gave us a warm welcome and was good to provide information about the city. Breakfast was excellent!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great ! recommend for everyone :) Good food amazing breakfast, nice staff :)
Stayed 4 nights in Apr 2019

10/10 Excellent

james barrett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
excellent hotel, all the receptionists were exceptional,they could not do enough for us,always going out of the way to help us.We highly recommend this hotel'
Stayed 7 nights in Apr 2018
Response from Manager on 11 Jul 2018
Dear James, Thank you very much for your opinion, We are very happy that your spend in our hotel was full of great experience, We hope that you come back for soon, Your Sincerely,

10/10 Excellent

Irini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

CAROL, AUSTRALIA

Liked: Cleanliness, room comfort
Comfortable but not convenient!
Arriving late we did not get a particularly friendly welcome from the front desk chap. Our room was nice but during the night/early morning we were woken by the smell of smoke and people chatting outside, this was due to the casino customers. We asked to be moved the next morning and they obliged, putting us in the disabled room! It was very clean and comfortable but the traffic noise, main road outside, and some smell of smoke still found its way in the room. The breakfast was full of "Polish" offerings, which was nice, but a couple of people commented that salad for breakfast was not their choice! The casino was a novelty initially - first free drink and 50% off second, but the smoke soon put us off. We love walking so the distance, 6km from the city sights, wasn't a problem for us, but after a long day in the heat/rain, a taxi would be most peoples option. The cleanliness and comfortable beds ticked all the boxes, so too the restaurant staff, but the staff on the desk could have been a little more friendly.
Stayed 7 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only a 10 minute walk to the trams to the city. Very helpful staff, particularly the receptionist . Breakfast was varied and delicious.. Free parking

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable hotel with amazing breakfast!
Fantastic small hotel, with really clean, comfortable rooms, good amenities, and excellent breakfast!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel
amazing place to stay

10/10 Excellent

Chris, Chicago, IL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Stay in Krakow
My wife and I visited Poland for 2 weeks this September (2016). One of our stops was Krakow, where we stayed for 5 days in this beautiful hotel (Kosciuszko). The hotel was immaculate. The staff was incredibly friendly and helpful, accommodations were exquisite (our room was incredible and featured the softest and most comfortable bed in Poland), A++++ food (world class-best food I have ever had at a hotel), a casino downstairs, and was a mere 10 minutes away from Old Town. THIS is the place to stay in Krakow.

10/10 Excellent

Harriet, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Hotel is a 5 min drive from old town, but was a terrific value. Great breakfast and dinners. Service was excellent. We would go back again.

10/10 Excellent

Gabriel, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice to the shopping streets
Clean, luxurious, easy parking space , Lovely decoration

10/10 Excellent

Andrew, Saltburn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow short break
This was our second stay at the Hotel Kosciuszko. The location although not central, is only a 10min walk to the nearest tram stop, but far enough away from the throngs of stagg/hen groups that seem to have invaded Krakow in recent years. We would recommend booking one of the rooms to the rear of the hotel as these are much quieter and avoid the noise of the busy road to the front of the hotel.

10/10 Excellent

Lorenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A friendly hotel
Staff was great, the tour recommended for Zekopane was wonderful, the service was very nice.

6/10 Okay

Jeremy Wise, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but not very good location
It was very good with good price but the location is really far from everything. Just get noticed before you go. But it was very good stay though.

10/10 Excellent

Pauline, Minnesota, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business traveller
I was there for two nights for business, so didn't really get to see anything in the area. The hotel was a nice place to stay at night and did have a wonderful restaurant.

8/10 Good

Andrew, Saltburn, Teesside, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Birthday Celebration - Krakow
Great boutique hotel at a reasonable price. Very helpful staff. Nothing was too much trouble. We celebrated a friends 70th Birthday in the restaurant. The meal was terrific with great attention to detail by the kitchen and waiting-on staff. The hotel is situated next to a busy junction on the main city ring road. As such rooms at the rear of the hotel do experience some road noise - notably between the main commuting periods. The taxi booked by the hotel for the return trip back to the hotel was significantly (i.e. one third) more expensive than the "official" airport taxi service so would recommend booking this independently.

10/10 Excellent

Jennifer, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Really enjoyed our stay, beautiful hotel, clean, great breakfast, great service, can't fault it. Not in centre but just a short walk and team ride to hey there. Wouldn't stay anywhere else.

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joshua, Plano Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant mini-palace
This was an elegant, quaint and wonderful hotel. The breakfast was a five star with attention to detail and excellence. The presentation of the free morning buffet was gorgeous. In addition to the free parking, this was an absolute bargain. It was just minutes to the City Center via cab for $7 each way. We also drove to the City Center but parking was hard to find. We had considered staying in the City Center area but the high cost of parking and unavability of parking spaces just wasn't a financially good idea. Then factor in the high class free buffet makes this my only choice for future trips back to Krakow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Pawel, Phoenix

Liked: Cleanliness
Disliked: Room comfort
Nice hotel but it's not 5 star
This hotel is 5* rated, don't know why. It's a small boutique hotel, and should at most be rated at most 4* eclectic. It does not offer the amenities of a typical 5*. The AC did not work on the day of our stay, other rooms we were offered also didn't have working AC. We had to leave windows open at night and didn't get much sleep as the hotel is located next to a busy motorway. We won't be staying there again.

10/10 Excellent

Cristian, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow's best kept secret
The perfect hotel for the perfect city. Hotel Kosciuszko is located just 10-15 minutes from Krakow's downtown, and whether you use a cab or the tram, it is easy and affordable to get to the hotel. The attention is superb, always friendly, and you can count on them to explain/solve each and every need that you might have. A plus is the restaurant, with traditional "polska" dishes that will delight you.

6/10 Okay

Mark, Wallasey

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice but next to no facilities
The hotel is clean and the rooms are a decent size However there is no bar there is no TV (apart from the news), the internet is free quite a way out of the main square and you have to order a taxi to take you there as there is no public transport

10/10 Excellent

andreas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel 5 star +
Perfect hotel ....excellent .... The bed douvet was an awkward size and was difficult to keep ourselves coverd ... But room was very large and a wOw decor .. Excellent .....better than any hilton I've ever stayed in ...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Elegance in Krakow
Cute room decorated to a theme. Restaurant served yummy food. Spoke english.

10/10 Excellent

Ray, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to the Tram Vacation
Lovely small hotel that serves a great breakfast and a truly suburb dinner. If you like to walk, it's a great place to stay because you need to walk 10 minutes to the tram to get to the sights in the town center. Staff was extremely helpful in planning the stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a small 5star hotel should be.
The place is perfect. Whoever designed the rooms thought of everything. All amenities are there in a room that is not very large but never feels cramped due to the clever lay out. The restaurant, including breakfast is great, and the staff could not be nicer. The location is a little remote, but a cab to the center of town is about 6 Euro, so no big deal. Unlike many 5 star hotels, this one truly deserves the rating.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Cozy but very far from city center
This place was really cute and cozy. However, it was very hard to find and you really need a car to get here. That said, it's in a historic neighborhood and our room was very comfy.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mrs K, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly staff. Nice spacious rooms with mini bar, hot drinks facilities, tv and bath & shower in bathroom. There is also a lift so no carrying cases up the stairs. Fabulous breakfast (we didn't get opportunity to sample evening menu due to a very delayed flight). If I am going to say anything negative, it's that there is a casino downstairs - which is a separate entity to the hotel but the smell of cigarette smoke from which is evident in the reception and hallways, but not the rooms or the restaurant. Also the location is a little bit strange, down a residential road- it's not obvious but luckily our hired satnav took us straight there. It is necessary to travel either by car or taxi from the airport, but it only took 10 mins max to get there. There is a busy road near the hotel but we could not hear it with the window closed. We were not wanting to go into Krakow the next day, so the location was handy for us to get straight onto the motorway, although I believe it is not too far from the city, however I felt a car/ taxi would be necessary for getting to and from Krakow centre.

8/10 Good

Jim R, Minneapolis, MInnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and affordable
This hotel is a great deal for Krakow. The room was spacious and clean. The breakfast was wonderful and all the workers were very pleasant and helpful. It is a little out of the way from Old Town (2 miles), but taxies are available and there is a tram nearby. We took the opportunity to walk and enjoyed it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

FDL, Upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities
Good Place to Stay
Not too far from town, yet it has the feel of a country side. The hotel staff, especially the waitress I had for the two brekfasts I had there was superb. The first day, she waited on me herself, and I was extremly impressed, the next day there was what look like young trainee, who waited on, but she was doing and excellent supervisory role, she watched him like a hawk and made sure that he was not cutting any corners or omitting any detail.

6/10 Okay

LuRhe, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place But Far Away From Everything
Room was quiet, clean and spacious. Front Desk Staff were helpful and friendly. The hotel, however, was located away from the downtown area. It was a 15 minute walk to the tram and then another 12 minutes tram ride to reach the train station. It was 30 zl by taxi from the train station due to traffic.

10/10 Excellent

linda, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and best ever breakfast buffet
Great hotel, no negatives! Friendly staff and very eager to help arrange taxi, etc

10/10 Excellent

lee & julia, w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!!
Well the two of us arrived to be met by a smiling receptionist who spoke great english. Really welcomming offering free maps and information. They allowed us to check in early as the room was ready and then gave us a free upgrade to the 'penthouse suite'. Beautiful room and so comfortable. Breakfast was excellent and the gent who greated us offered to cook us hot food such as eggs to accompany the excellent spread. Good choice of cheese, pastries, sausage, bacon and fruit. The list goes on. The hotel has a casino below and we never heard a peep all stay. The only downfall I the long taxi ride but please don't be put off as I would not stay anywhere else. A taxi from the center is 35zl. Which is less than £10. All in all the hotel is beautiful, the staff are really welcoming and helpful and it helped made our trip perfect. Thank you so much

10/10 Excellent

Sirous, Hannover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal waren sehr gut
Stayed 7 nights in Jan 2024