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Reviews of Royal Route 29 Comfort Rooms

3.5 out of 5
Royal Route 29 Comfort Rooms
ul. Florianska 29, Kraków

Reviews

9.0

Wonderful

Rating 10 - Excellent. 54 out of 104 reviews" "
Rating 8 - Good. 41 out of 104 reviews" "
Rating 6 - Okay. 7 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

D, Leeds

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean Nice owners who are available if you need them Not suitable for disabled as three flights of stairs
Stayed 4 nights in Mar 2020
Response from iwona on 17 Mar 2020
Thank you very much. kind regards Iwona

8/10 Good

Parin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to visit city attractions
Comfortable stay, room is spacious, but I feel room is a bit cold at 1c. 2 small heaters are not enough for big room if staying alone. This room is good for 3 people. Good location to visit city attractions.
Private bathroom
Bedroom
Stayed 1 night in Feb 2020
Response from iwona on 2 Mar 2020
Thank you very much. Regarding the raadiators, you should turn on to 5. kind regards Iwona owner

6/10 Okay

Rosemary

Travelled with group
Liked: Room comfort
Overall it was a comfortable stay and I enjoyed the experience of self-catering. However there were a couple of unfortunate aspects: 1: people will have to ensure they travel light as, if they have a heavy suitcase, it means hefting it up 75 steps; and 2: I sent a message to the owner politely asking if my friend and I could leave our luggage until it was time for us to leave but we did not get the courtesy of a reply. Instead an employee arrived to insist that we had to get out. As mentioned, overall good experience with the square and local grocery shops close to the premises and there were utensils in the kitchen to assist my friend and I with our culinary skills.
Stayed 4 nights in Oct 2019
Response from iwona on 21 Nov 2019
Hi Rosemary, thankyou for your opinion. Regarding your luggage it wasn`t problem in my guest house, I haven't received a question about leaving luggage. It's a pity you didn't tell my staff, she would give you a spare keys. I`m sorry. Thank you for your stay Iwona

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean & spacious accommodations. Awesome beds & sheets! Exceptional location. Access was
Stayed 2 nights in Sep 2019
Response from iwona on 2 Oct 2019
Oh, thank you so much. It`s very important for me. good luck Iwona&Robert owners

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely city
Hotel was lovely, well appointed, and in a perfect location. Staff were exceedingly helpful. Would recommended to anyone. Restaurant was also excellent.
Stayed 8 nights in Aug 2019
Response from iwona on 14 Sept 2019
Thank you very much. kind regards Iwona&Robert owners

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The communication before we arrive was amazing from the owners. The room was lovely and the bathroom was also nice. The only one issue I would have is that the only form of air conditioning we had was a fan which wasn’t really powerful enough but it was okay for the two nights that we stayed.
Stayed 2 nights in Jul 2019
Response from iwona on 2 Aug 2019
Hi, thank you for your opinion. regards Iwona&Robert owners

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great bed, friendly owner, clean room
Stayed 4 nights in Apr 2019
Response from iwona on 3 May 2019
Thankyou so much. Iwona &Robert owners

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Perfect location, great place, excellent hosts
Stayed 1 night in Feb 2019
Response from iwona on 13 Jun 2019
Thank you Iwona

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019
Response from iwona on 1 May 2019
Thank you Iwona

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from iwona on 30 Apr 2019
Thank you very much. kind regards Iwona

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in the heart of Old Town
We loved our stay at Royal Route 29. The room was spacious and impeccably clean with super comfy beds. The shared kitchen was a great place to have breakfast and plan our day, and being in the heart of the Old Town, the location can’t be beat. Iwona & Robert were extremely helpful when we were trying to plan our long weekend in Krakow.
Stayed 3 nights in Nov 2018
Response from iwona on 9 Nov 2018
Hi, thank you very much kind regards Iwona

10/10 Excellent

Bonnie, Fonthill, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kitchen was well equipped with a hot plate and refrigerator. The bed was comfortable but I could used another pillow!
Stayed 3 nights in Oct 2018
Response from iwona on 30 Oct 2018
Hi Bonnie, thank you very much. regards Iwona

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Comfort
Right in the heart of the Old Town and only 7-8 minutes walk from Krakow Glowny (Central Railway Station). Booked a few months ago and was advised by Hotels.com to contact Hotel 24 hours prior to arrival to receive instruction on check-in. Owner, Iwona, was well ahead of the game. She contacted me via email 2 days prior to my arrival with a full set of instructions on how to get to the hotel from the Railway Station. Gave me full set of codes and instructions on how to get the keys to the apartment and leaving the same way. This saved a LOT of time and really appreciated the clear communication. If you don't have email then of course you could call the number provided and no doubt the instructions would be relayed in the same concise manner. Room was clean, comfortable and airy. No air conditioner, but the window on the second floor was able to be opened. There is a lot of night life in the area, so be warned that it is not quiet on a weekend! The church bells ring and the trumpeters play at 5am in the morning - quaint and nice if you like that sort of thing. I didn't mind it. VERY convenient hotel to get around Krakow - we were there 3 days and visited sites beyond Krakow also. Hotel owners provide tickets to Auschwitz and Zakopane if you are interested. Very happy with price and stay. Would recommend for solo and younger people, but maybe a bit noisy for families. Safe area.
Stayed 3 nights in Sep 2018
Response from iwona on 29 Sept 2018
Hi Joshua, thank you so much. kind regards Iwona owner

8/10 Good

Kasia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location! Fully equipped kitchen. We stayed there in August and it was very warm inside during the daytime... although we were out most of the time:) A fan was very useful:)
Stayed 2 nights in Aug 2018
Response from iwona on 22 Aug 2018
Hi Kasia, thank you very much for the opinion. regards Iwona owner

10/10 Excellent

Susan, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean and close to the main plaza.
Experience was wonderful. Loved this place very much for its cleanliness and location. It was a very comfortable room and everything was super close. Iwona was super great at communicating and gave excellent instructions on entering the building. But overall, a very good experience. Thank you, Iwona!
Stayed 2 nights in Jun 2018
Response from iwona on 5 Jul 2018
Thank you Susan, see you again in Kraków Kindregards Iwona owner

10/10 Excellent

laura, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Before arriving the communicaton from the owners was fantastic. The process of arriving was really easy. Location is brilliant. Steps away from the main square and pick up location for tours. The room and bathroom were spotlessly clean and the room smelt fresh. It was 30 degrees when I visited so the room was quite hot (as you would expect). A large fan is provided that was very useful.
Stayed 2 nights in Jun 2018
Response from iwona on 29 Jun 2018
Hi Laura, thank you for your opinion. regards Iwona owner

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can’t get a better location than this. However, with great location comes noise. So be prepared for noise outse your window all night long (at least during summer). Bring earplugs. Very comfortable and clean. Small kitchen with Fantastic espresso maker and all you need for espresso or tea. Great communication frim owner, who also arranged for convenient airport transfer by private car. (Gregory was great!) Only suggestions for improvement are: 1) room #1 needs a mirror inside the room, since the bathroom is not in the room. 2) again for room #1, a second set of keys would be great, so guests could be independent of each other. Would definitely stay here again.
Stayed 3 nights in Jun 2018
Response from IWONA on 22 Aug 2018
Thank you Iwona

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in Krakow. I would highly recommend it.
Stayed 4 nights in May 2018
Response from iwona on 22 May 2018
Hi Bruce, thank you very much. regards Iwona owner

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable!
Great location in old city center and convenient self serve key retrieval instructions. Place is on a small side but no problem for solo traveler like myself. Comfortable bed and clean overall. Strong WiFi but NO TV which was no problem for me.
Stayed 1 night in Feb 2018
Response from iwona on 9 Feb 2018
Hi Michael, thank you very much Iwona

10/10 Excellent

Brian, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newer rooms in heart of Krakow.
Was nervous bout there being no reception desk but owner Iwona gave perfect chech on instruction. If rooms are not new, they look like they are. There can be a little street noise at night, but was not a problem for me. And was only for to being on one of the busier streets in town. Loved this place.
Stayed 4 nights in Jan 2018
Response from iwona on 19 Jan 2018
Hi Brian, thank you very much regards Iwona

10/10 Excellent

Essam, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
The room was facinating, location in the middle of a very nice walking district and very close to all the major attractions in krakow, hotel owner is always emailing you with any update and even left a couple of sweets around as a welcome gesture. Realy would recommend it and i hope i come back one more time.
Stayed 1 night in Dec 2017
Response from iwona on 11 Dec 2017
Hi, thank you very much for your opinion. regards Iwona&Robert owner

10/10 Excellent

Ilham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ivona is very good host with excellent experience.
Hotel was very clean and comfortably. Thanks for Ivona owner for great hosting us.
Stayed 1 night in Dec 2017
Thank you too Iwona

10/10 Excellent

Kirsteen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Marvellous location in the very heart of Krakow old town. The apartment was immaculate and cosy. Iwona the owner arranged trips to Auschwitz and the Salt Mine as well as our airport transfers at really good prices. We didn't use the kitchen as we ate out but it was great for making warming cups of tea!
Stayed 4 nights in Nov 2017
Hi Kirsteen, thank you for your opinion, it`s very important for me. regards Iwona&Robert

10/10 Excellent

GWYNFOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017
Dear guests, thank you Iwona

8/10 Good

Alex, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in the Old Town.
I stayed there only 1 night. The room was comfortable and clean. The instructions about the key were precised and clear. The owner was very helpful and stayed in touch.
Stayed 1 night in Oct 2017
Response from iwona on 1 Nov 2017
Hi Alex, thank you very much for your opinion. regards Iwona&Robert

10/10 Excellent

CHETAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is excellent special thanks for iwona the owner she was very helpful and also arranged early check in on request will highly recommend this place to all
Stayed 2 nights in Jun 2017
Hi Chetan, many thanks for your opinion regards Iwona&Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location
The location is perfect ~ close to all attractions as well as the public transportation, super clean and safe to stay by a solo traveler! though nearby are pubs and musicians playing, super quiet~don't worry! The owners has all very clear directions to the location, definitely will stay again if i revisit Krakow
Stayed 2 nights in Jun 2017
Thank you v much

8/10 Good

Lynne, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Location!
This was a great location with clean and comfortable accommodations. My only complaint was that we were not warned in advance on how to get keys etc.
Response from Iwona on 4 May 2017
Hi, thank you for your opinion, it`s very important for me. Regarding the instructiononhow to get keys, I sent you information by e-mail. I always send instructions to guests. regards Iwona&Robert

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic city break
Brilliant!
Hi, many thanks for the opinion, regards Iwona&Robert

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will book again
Fantastic location, straight out the door and everything there
Hi Gordon, thank you for your opinion, it`s very important for me. Regards Iwona

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Room is a little small but adequate amenities and very clean. Center of old town
Thank you for the opinion, regards Iwona&Robert

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Location is good but very very noise at night, the room is clean but you need to walk up to 3 floor and open 3 doors until you reach your room.
Response from Iwona on 2 Apr 2017
Hi, on the first and second floor is a hostel, so I care about the safety and comfort of my guests. thank you Iwona&Robert

4/10 Poor

elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
comfort 29
The rooms were very clean and well equipped. We thought we had an apartment but it was a shared kitchen. We were not aware of the stairs which were quite difficult as we were both following knee operations. The stairs also smelled of urine most of the time. We were not informed that the comfort 29 was above a hostel. So I cannot rate these rooms because they were not what we thought we were renting.
Hello Elizabeth, Royal Route is a guesthouse situated on the 3rd floor of a monumental building from the 14th century. Destricptions of the interior space are all on the website. It's a pity you didn't inform me about it, there's an option for "live review" on the website.If you did I would have offered you another apartment that is located in the city center. However, You didn't give me a chance to do that. Kind Regards Iwona&Robert

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in Krakow
It was grea
Many thanks regards Iwona&Robert

8/10 Good

chiara

Liked: Cleanliness, staff & service, room comfort
Camera molto carina e pulita. Non c'è nessuno ad accoglierti, ma la proprietaria fa avere per tempo tutte le info necessarie per effettuare il check in. Ottima posizione, proprio nel centro storico a pochi passi da tutto!
Stayed 3 nights in Mar 2020
Response from iwona on 11 Mar 2020
Thank you very much. kind regards Iwona

10/10 Excellent

Toril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate room, perfect location.
Greate room #4, perfect location. Peace and quiet, even though the stairway was under renovation. Had the possibility to share kitchen with room #3, but we didn’t use it. Close to everything. Shopping center Galeria Krakowska and Marketplace with St. Mary's Church and lots of restaurants.
Stayed 2 nights in Feb 2020
Response from iwona on 23 Feb 2020
Thank you so much. Iwona & Robert owners

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from iwona on 25 Jan 2020
Thank you Iwona&Robert

6/10 Okay

Rebekka

Stayed 4 nights in Nov 2019

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from iwona on 22 Nov 2019
Dziękujemy Iwona i Robert

6/10 Okay

Connie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rommet var stort og fint, men i litt gammel stand. Det var rent. Det var ikke noe resepsjon tilhørende rommene.
Stayed 2 nights in Sep 2019
Response from iwona on 3 Oct 2019
Thank you for your opinion. Iwona&Robert owners

8/10 Good

megucat, Tokyo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
立地は最高です。駅からあるいて、スーツケースがらがらで１０分です。今後の期待としては、エアコンが欲しいです。外気30度超えで、通りの前がバーなので窓は開けられません。３Fという案内ですが、日本人にとっては４Fにあたります。エレベータ（リフト）はないので、チェックインに体力が必要です。
Stayed 4 nights in Aug 2019
Response from iwona on 7 Sept 2019
Hi, thank you for your opinion. regards Iwona&Robert

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Problem.
viikko Krakovassa. Majoituksen osalta hyvällä paikalla oleva huone. kesän kuumina aikikoina ilmastointi olisi ollut hyvä, mutta onneksi yöt olivat viileämpiä. Omistajalla myös vaihotpiste, mistä sain vaihdettua PLN hyvään kurssiin. 95% vaihtopaikoista huijaa keskustan alueella eli jos ei vaihda rahoja suomessa valmiiksi....kiinnitä huomiota missä vaihdat. Voit menettää paljon rahaa. Automaattinostot myös erittäin kalliita vahankaupungin alueella.
Stayed 7 nights in Aug 2019
Response from iwona on 29 Aug 2019
Hi, thank you very much. About the exchange office, yes it`s true. regards Iwona&Robert

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al lado del centro y zona segura. Perfectos para pasar unos días en Cracovia. Zona segura y con todo a mano. El apartamento comparte cocina con otra habitación y dispone de todo lo necesario para la estancia.
Stayed 5 nights in Jun 2019
Response from iwona on 11 Jul 2019
Grazie Iwona&Robert

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Uuden oloinen huone. Ainut miinus ilmastoinnin puute.
Stayed 3 nights in Jun 2019
Response from iwona on 23 Jul 2019
Thank you, Iwona

10/10 Excellent

Jussi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from iwona on 29 May 2019
Hello, thank you so much, it`s very important for me. good luck Iwona owner

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soggiorno piacevole, struttura abbastanza vicina alla piazza centrale
Stayed 4 nights in Apr 2019
Response from iwona on 1 May 2019
Hi, grazie. regards Iwona

10/10 Excellent

Perishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from iwona on 3 May 2019
Thank you!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This place is amazing! The area it is is really good as well!
Stayed 3 nights in Jan 2019
Response from iwona on 31 Jan 2019
Hi Victoria, thank you very much, regards Iwona owner

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetna lokalizacja, bardzo blisko Rynku, 10 minut piechotą od dworca. Pokój w mieszkaniu na ostatnim piętrze kamienicy (bez windy), w której na niższym piętrze znajduje się hostel, więc klatka schodowa nieciekawa, a w nocy dochodzą czasem odgłosy imprez, choć przy zamkniętych w zimie oknach nie są na tyle głośne aby zakłócać sen. Kuchenka wspólna z sąsiednim pokojem, w którym na szczęście byli bardzo spokojni goście. Wszystko bardzo czyste i wygodne, wskazówki dotyczące odbioru kluczy jasne, kontakt z właścicielami bardzo dobry. Jedyny minus to wymeldowanie o godzinie 10.00 - w większości hoteli jest to zazwyczaj o 12.00 tak aby można było bez pośpiechu zjeść śniadanie i się spakować.
Stayed 3 nights in Dec 2018
Response from iwona on 16 Jan 2019
Witam , serdecznie dziękujemy za opinię. pozdrawiamy Iwona i Robert

8/10 Good

Julita

Liked: Cleanliness, staff & service
Było ok.
Stayed 1 night in Dec 2018
Response from iw on 23 Dec 2018
Dziękujemy za opinię, pozdrawiamy Iwona i Robert