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Overview of Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

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Indoor pool, 5 outdoor pools
Indoor pool, 5 outdoor pools
Indoor pool, 5 outdoor pools
Desk, laptop workspace, free WiFi

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

5 out of 5

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWalchensee24 min drive
    Popular LocationEibsee41 min drive
    AirportInnsbruck (INN-Kranebitten)56 min drive
    Popular LocationZugspitze57 min drive

Choose dates to view prices

About this area

Elmau

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway is located in Kruen. While the natural beauty of Walchensee and Partnach Gorge can be enjoyed by anyone, those looking for an activity can explore Garmisch-Partenkirchen Ski Resort. Looking to enjoy an event or a game while in town? See what's happening at Olympic Hill or Toni-Seelos-Olympiaschanze Ski Jumping Hill.
Popular Location

What's nearby

  • Olympic Hill - 19 min drive
  • Walchensee - 24 min drive
  • Partnach Gorge - 27 min drive
  • Eibsee - 41 min drive
  • Zugspitze - 57 min drive

Getting around

  • Klais Station - 10 min drive
  • Franz Josef Strauss International Airport (MUC) - 100 min drive

Restaurants

  • Where to eat
  • La Salle – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Luce d´Oro – Restaurant offering international cuisine. Serves dinner daily.
  • Fidelio – Restaurant offering Asian cuisine. Serves dinner daily.
  • Tutto Mondo & Summit – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner daily.

About this property

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway

Luxury hotel with 7 restaurants and 5 outdoor pools
7 restaurants, 5 outdoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges and a 24-hour fitness centre are on-site. All 162 rooms offer free WiFi, sitting areas and 24-hour room service. Hairdryers, desks and free toiletries are among the other amenities that guests will find.
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway offers 162 forms of accommodation with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. This Kruen hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour fitness centre.
The on-site spa has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Schloss Elmau Luxury Spa Retreat & Cultural Hideaway is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 7 restaurants
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 5 outdoor pools
  • Children's pool
  • Full-service spa
  • Indoor pool

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Indoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business centre
  • Meeting rooms 9

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

More

  • Desk
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in from 4:30 PM - midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 January 2020 to 19 April 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 20 December to 31 March, EUR 2.00 per person, per night for adults; EUR 1.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April to 30 April, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.00 per person, per night for adults; EUR 1.25 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 November - 19 December, EUR 1.30 per person, per night for adults; EUR 0.90 per night for guests aged 10-16 years old. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 240 per vehicle
  • Airport shuttle fee per child: EUR 0 (up to 15 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Schloss Elmau Resort Krün
Schloss Elmau Hotel Krün
Schloss Elmau Krün
Hotel Schloss Elmau Krün
Krün Schloss Elmau Hotel
Schloss Elmau Spa Hideaway
Schloss Elmau Hotel
Hotel Schloss Elmau Kruen
Kruen Schloss Elmau Hotel
Schloss Elmau Hotel Kruen
Schloss Elmau Kruen
Hotel Schloss Elmau
Schloss Elmau Hotel
Schloss Elmau Spa Hideaway
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Hotel
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Kruen
Schloss Elmau Luxury Spa Retreat & Cultural Hideaway Hotel Kruen

Frequently asked questions

5.0
Exceptional
Rating 5 - Excellent. 6 out of 6 reviews
5 - Excellent 100%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

5.0/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Elmau
It was simply magical
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes getaway
Stimmt einfach alles. Sehr gute COVID Massnahmen. Sauber, schön, lecker.
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra Klasse im Retreat
Ein Hotel der extra Klasse von A bis Z. Man Fühlt sich hier wie ein König. Super gute Bedienung. Wir waren im Retreat.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hide away
Ein echtes hide away auf höchstem Niveau
Stayed 6 nights in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach großartig, besser geht es einfach nicht. Der beste Service den ich je hatte
Stayed 2 nights in Jan 2020