Terrace/patio
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Reviews of Mines Beach Resort Hotel

3 out of 5
Mines Beach Resort Hotel
Jalan Dulang, Seri Kembangan, Selangor

Reviews

5.4
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 3 out of 8 reviews" "

4.4/10

Cleanliness

4.6/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Geoffroy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place
The resort looked good on picture and the lobby still looks grand … but the place is very run down. Room was dark, furnished with very old uncomfortable beds. Carpets are just in bad shape. Service didn’t help improve the experience: I got a very long check in of more than 30min and was double charged at check out. Food wasn’t good.
Stayed 2 nights in Nov 2023
Response from The Management on 20 Nov 2023
Dear valued guest, we are honored you have chosen to stay with us during your trip to Mines Beach Resort and thank you for your kind compliments! Please accept our sincerest apologized for the inconvenienced caused. We look forward to welcoming you back to the resort soon! Warm regards, The Management

8/10 Good

Khoo

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

??

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの水が出なかった。
Stayed 2 nights in Dec 2023

10/10 Excellent

Nurmimi Shakila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Yahui, TAIPEI

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
房間太老舊，又沒有維修，前檯服務態度很差，只有門口警衛比較好一點。不建議大家來住。
Stayed 6 nights in Nov 2023
Response from The Management on 27 Nov 2023
Dear valued guest, we are honored you have chosen to stay with us during your trip to Mines Beach Resort and thank you for your kind compliments! Please accept our sincerest apologized for the inconvenienced caused. We look forward to welcoming you back to the resort soon! Warm regards, The Management

10/10 Excellent

STEVE SIEN YIK

Stayed 1 night in Nov 2023
Response from The Management on 20 Nov 2023
Dear valued guest, we are honored you have chosen to stay with us during your trip to Mines Beach resort. We look forward to welcoming you back to the resort soon! Warm regards, The Management.

4/10 Poor

TOHNO

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and dirty
Stayed 2 nights in Jul 2023
Response from The Management on 18 Sept 2023
Dear valued guest, we are honored you have chosen to stay with us during your trip to Mines Beach Resort and thank you for your kind compliments! Please accept our sincerest apologized for the inconvenienced caused. We look forward to welcoming you back to the resort soon! Warm regards, The Management