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Arena Boutique Hotel Kuala Terengganu

3.0 star property
Hotel in Kuala Terengganu with 24-hour fitness centre and 24-hour front desk

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Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Deluxe Family-4 Room
Fitness facility
Lobby
Executive Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Premium King

Premium King

Premium King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family-3 Room

Superior Family-3 Room

Superior Family-3 Room

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Single

Superior Single

Superior Single

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family-5 Room

Premium Family-5 Room

Premium Family-5 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Family-4 Room

Deluxe Family-4 Room

Deluxe Family-4 Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe King

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Single Futon

View all photos for Family Superior

1 bedroom, desk, soundproofing, iron/ironing board

Family Superior

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

1 bedroom, desk, soundproofing, iron/ironing board

Executive Suite

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Deluxe King Room

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

1 bedroom, desk, soundproofing, iron/ironing board

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Family Room

1 bedroom, desk, soundproofing, iron/ironing board

Premium Family Room

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

View all photos for Premium King Room

1 bedroom, desk, soundproofing, iron/ironing board

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, desk, soundproofing, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

1 bedroom, desk, soundproofing, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room

1 bedroom, desk, soundproofing, iron/ironing board

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200

What's nearby

  • Kampung Cina - 2 min walk - 0.2 km
  • Pasar Payang - 7 min walk - 0.6 km
  • KTCC Mall - 2 min drive - 1.9 km
  • Kuala Terengganu Drawbridge - 2 min drive - 1.6 km
  • Crystal Mosque - 4 min drive - 3.4 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive

Restaurants

  • ‪Plaza Perdana - ‬3 min walk
  • ‪Superstar Family Karaoke - ‬3 min walk
  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Plan A Restaurant - ‬4 min walk
  • ‪Auntie Dayana's - ‬2 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Property highlights
Shopping on-site, dry cleaning/laundry services and an outdoor entertainment area are just a few of the amenities provided at Arena Boutique Hotel Kuala Terengganu. In addition to a 24-hour gym and a business centre, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and concierge services
  • A 24-hour front desk, a lift and a reception hall
Room features
All 88 rooms have comforts such as air conditioning, as well as thoughtful touches such as sound-insulated walls and free bottled water.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, bidets and hairdryers
  • Smart TVs with Netflix and streaming services
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Malay

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m. Premium Family Room

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  • Air conditioning
  • Parking available
8.0 out of 10, Very good, 56 reviews
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 600 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 30 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Is Arena Boutique Hotel Kuala Terengganu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arena Boutique Hotel Kuala Terengganu?

Self-parking is free at this property.

What time is check-in at Arena Boutique Hotel Kuala Terengganu?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arena Boutique Hotel Kuala Terengganu?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Arena Boutique Hotel Kuala Terengganu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 30 per vehicle applies.

Where is Arena Boutique Hotel Kuala Terengganu located?

Situated in Kuala Terengganu, this hotel is within a 10-minute walk of Kampung Cina, Ho Ann Kiong and Sultan Ismail Nasiruddin Shah Stadium. Pasar Payang and Zainal Abidin Mosque are also within 10 minutes.

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Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 56 reviews
Rating 8 - Good. 18 out of 56 reviews
Rating 6 - Okay. 6 out of 56 reviews
Rating 4 - Poor. 5 out of 56 reviews
Rating 2 - Terrible. 3 out of 56 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Good location in the downtown.
Stayed 1 night in Feb 2024

4/10

The hotel is not well maintained and the room is not cleaned properly.
Stayed 1 night in Apr 2025

6/10

Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Stayed 1 night in Apr 2024

8/10

Ok
Stayed 2 nights in Oct 2024

8/10

Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Stayed 1 night in Apr 2023

4/10

The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Stayed 1 night in Mar 2024

8/10

There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Stayed 1 night in Jun 2024

8/10

Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..

2/10

The room used to be good but it’s very dirty now. Hair and dust are everywhere which can be easily wiped but yet not. So don’t expect it’s clean for other things such as bedsheet and curtain. Asked for receipt, staff said they will email but as of now didn’t receive any. When I called them back, they asked me to wait for it. It’s been a week already.
Stayed 1 night in Jan 2024

10/10

Stayed 2 nights in Jun 2025

8/10

6/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Oct 2024

10/10

STAF YANG RAMAH, LOBI YANG SELESA, BILIK DAN UNIT YG BESAR DAN SELESA UTK KELUARGA. PARKING AGAK JAUH DAN PARKING YG BDEKATAN AGAK LIMITED. SUKAR MEMINDAHKAN BARANG² DARI KERETA KE LOBI DAN UNIT.
Stayed 1 night in Nov 2024

8/10

Stayed 1 night in Sep 2024

6/10

Stayed 1 night in Aug 2024

10/10

Stayed 2 nights in Jul 2024

8/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Mar 2024

8/10

Clean
Stayed 1 night in Apr 2024

4/10

Stayed 3 nights in Jun 2023

8/10

Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Dec 2022