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Reviews of Gala Boutique Hotel

3 out of 5
Gala Boutique Hotel
14 Newport Street, Kutaisi, Imereti

Reviews

9.4

Exceptional

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Khalifa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مكان نظيف وهادي وقريب من مركز المدينة الفطور خفيف
Stayed 2 nights in Sep 2022

10/10 Excellent

Joachim

Stayed 3 nights in Apr 2022

8/10 Good

Derya

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good for couple and solo
Really cool place actually, but we visited with a baby and my mom got 2rooms. The hotel is in a noisy street, simply furnished. Friendly staff tho, and nice breakfast for the price.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is excellent and speaks flawless English. Hotel feels brand new. Great breakfast spread. Ideal location.
Stayed 1 night in Feb 2020
Response from Tatia on 4 Feb 2020
Dear Guest , We highly appreciate your sincere feedback. Hope to host you again.

8/10 Good

Stian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, with very nice waiters. 😃
Stayed 2 nights in Oct 2022

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service, great room
We stayed here 2 nights and it was great. The young woman who seems to manage the place (or should if not the case !) is fantastic. She gave us a choice between 3 different rooms. Our room was great : balcony, okay TV selection, fast and reliable Wi-Fi, confortable bed and mini-fridge. There was no hot water kettle but we were lent one when asked. I love the fact that they had refillable bottles in the shower rather than the small plastic bottles which cause so much waste. There should be a recycling bin as well. Breakfast was good and served at the hour of your convenience. This was a plus for us because for some reason, breakfast is served very late (from our point of view) in Georgian hotels. My only complaint is the fact that not everyone from the staff was wearing masks. Most notably, the "important" man who seemed to own or manage the place and thought he was above that requirement. Too bad, he should be setting an example.
Stayed 2 nights in Aug 2021
Response from Tatia on 26 Aug 2021
Dear Aude Thanks a lot for your feedback. We are so glad that you enjoyed your stay in our hotel. What about the person (the bald man) who used to sit in the lobby without mask - he is our guest. He lives here almost 2 month and he has healthy problem with breathing system, so unfortunately he can’t wear mask and he has prescription to this. So I’m really sorry if that fact create discomfort for you. Wish you all the best The young lady from reception

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021