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Puerto Palmeras Tarapoto Resort

3.5 star property
Travelers enjoy international cuisine at the on-site restaurant before borrowing free bicycles or relaxing poolside at this family-friendly resort

Choose dates to view prices

Puerto Palmeras Tarapoto Resort welcomes families with amenities like free full breakfast each morning. Kids enjoy the playground, adults appreciate the poolside bar. The on-site restaurant serves international dishes for all ages, and free WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €138
26 May - 27 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 1 February 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: USD 95.00
  • New Year's Day (1 January) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 20227553236
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Pool access available from 10:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Does Puerto Palmeras Tarapoto Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM to 8:00 PM. The property will be renovating one of the swimming pools from February 1 2026 until May 31 2026 (completion date subject to change).

How much does it cost to stay at Puerto Palmeras Tarapoto Resort?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Puerto Palmeras Tarapoto Resort on 26 May 2026 start from €138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Puerto Palmeras Tarapoto Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puerto Palmeras Tarapoto Resort?

Self-parking is free at this property.

What time is check-in at Puerto Palmeras Tarapoto Resort?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Puerto Palmeras Tarapoto Resort?

Checkout is at noon.

Does Puerto Palmeras Tarapoto Resort provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 7:00 AM to 9:00 PM on request.

Where is Puerto Palmeras Tarapoto Resort located?

This family-friendly La Banda de Shilcayo hotel is located near the airport, within 3 mi (5 km) of Museo Regional and Plaza de Armas de Tarapoto. Petroglifos de Polish and Tarapoto National University of San Martin are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

6/10 Okay

Corina

Liked: Cleanliness, staff & service
While the property is nice it has seen better days. The gardens were nice. The pool is lovely and the rooms are clean. The amenities were old like the warped pool tables. There wasn’t much interior seating in the social areas to sit at on rainy days except for the restaurant. The few staff that worked there were friendly and they work hard. Dinning is very limited - it’s the same menu at the outdoor bar as the dining room. Consider that this property is outside the main district so you do have to call for moto taxi or car if you’re bored and want to get some entertainment.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Susan Rae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool even though the big was was not open the small pool was plenty big. It was so nice very little people not a typical resort . Pool is right by rooms. Convient and near dining area too. Would definitely stay again. One thing I wish they had was English speaking staff. Food was top notch here. We tried almost all of it . Rooms were big and air conditioned . Not for young families since not designed for kids but that’s what made it nice to me. Loved waking up to birds and the Amazon air. If you go and see , most hotels are in town this is quiet and only 10 min from town Tarapoto. 6 stars for me.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Yliana

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing
Stayed 2 nights in Oct 2023
Verified

8/10 Good

JOSE LUIS

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

cesar alberto

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Doris B Barzola

Stayed 2 nights in Apr 2025