La Cellera de Ter Hotels

"The front desk staff were excellent. The rooms itself have much to be desired. I felt like was back at my old college dorm and that was 30 years ago. The bed was small, pillows weren’t great and the ac never got the room cool. Luckily it was cooler out and we opened the window. Location was good. "

"Good location, close to bus/train station and short walk to old town. Staff very good. However my review is based on our room which was very small and cramped with very poor storage, room 212. We stayed 2 nights and had to put one case on the small desk, no storage shelves so my wife and I had to keep everything in our cases and constantly dip in and out of them. Double room! but only one bedside table/shelf which is very inconvenient. Aircon must be seasonal as it would not work, so room was hot and stuffy, window open very noisy as room above a motor bike/scooter park area and busy street. Small clothes hanging unit, 5 hangers, which was very low and had a safe box on its base at floor level. Had to get on hands and knees to use the safe box before realising it was not fixed and I could lift it up! So anyone could just walk off with the safe box! Bed was comfortable and shower was good. Room 212 seems to be a single room with a double bed in it. Staff are very good and did offer to see could they move us after 1st night but as we only had 1 more night we declined, in hindsight I wish we had tried another room as I am sure they can't all be as poorly designed as 212! I would possibly try the hotel again but my wife would take a lot of convincing."

"Really friendly staff and a lovely hotel"

"Great location very close to the old town. Lovely large room. Very comfortable."

"One charger was not operational and the shower base did not look like it had been cleaned🙁. There were hairs 😳"

"The roof top bar was nice."

"Staff went above and beyond helping with lost luggage from the airport. Use of the daily lockers helped before check in and after check out. Extremely clean sheets, very tidy bathroom. "

"Amazing experience "

"Title: Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all." "