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Reviews of Alp'Hotel

3 out of 5
Alp'Hotel
192, route du Col des Aravis, La Clusaz, Haute-savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 109 reviews" "
Rating 8 - Good. 44 out of 109 reviews" "
Rating 6 - Okay. 5 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Amazing room - spa is very clean and a must after a day of skiing! Food in the restaurant was superb. All in all a fantastic stay!
Stayed 4 nights in Mar 2023

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Edouard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mountain hotel
Very easy check in. Nice and helpful staff. One night business trip, very convenient.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice enough Hotel
Decent enough hotel. Staff were really friendly and helpful. Only real gripes were the restaurant which gave us our worst meal of the trip - They basically don’t do Vegetarian - it was so bad we had to send one of the meals back. The spare bed In the main room wasn’t really up to standard for a non couple, sharing a room. The spa and pool was a bit on small side, the Sauna had no light for 2 days, the shower temperature fluctuated from Cold to too hot - All relatively minor gripes, but we did pay a lot of money for it so expected a little better. We got overcharged at the end for things we hadn’t had which was sorted out pretty quickly but again just an irritant. Like I said, the staff were generally great - Particularly the Front of house - but a couple Of things could do with improvement.
Stayed 5 nights in Jan 2020

8/10 Good

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and fun. Good pool.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
A little gem of a hotel. Very helpful staff, lovely pool area and close to the centre of the village. Ski lift was a very short walk away and we could ski back almost to the door.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was fabulous, a traditional building that really was comfortable. The pool, Sauna, steam room and jacuzzi were great after a days skiing. The beds are really comfy and the distance to the lifts was just 100m or so. You could ski back to the doors if you work out we’re to come off the main slope to do so. The breakfast wasn’t my cup of tea though. I will be staying here again, it was my favourite ski hotel.
Stayed 4 nights in Feb 2019

10/10 Excellent

Moira, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is centrally situated for ski lifts, shops, restaurants and transport. Hotel staff were extremely helpful and friendly. We had great views from our room with a sunny balcony, a large bathroom and comfy big bed. A real bonus was the fabulous spa suite, which includes a pool (you can swim in), jacuzzi, sauna and hammam plus a sunny relaxing terrace with loungers. Individual ski lockers are provided for each room. We would definitely stay again. One suggestion would be to have a tiny fridge in the rooms, for those like us who like to cool our drinks and make rolls for lunch.
Stayed 7 nights in Apr 2018

8/10 Good

seung kook, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for family vacation
Very clean room, beautiful mountains around.

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jonathan, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Ski Hotel
Lovely spot. Great location centre of town. 5 mins from the ski lifts. Free wifi and very good breakfast.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Lovely friendly hotel, excellent breakfast, a little noisy at night...not hotel guests but people going home past the hotel late at night/early hours of the morning. Would have loved to have tea/coffee making facilities in the room.overall warm, comfy hotel, would definately stay again.

8/10 Good

Steve S, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, comfortable and clean
The staff were very helpful throughout our stay. On our arrival our room smelled of cigarette smoke and this was promptly and efficiently removed. The room was clean and comfortable. The hotel is close to the ski pass office though it was a bit of a slog to the lifts. However, I soon found a route to ski back to the hotel - well almost - via the rear of the medical centre next door.

6/10 Okay

BrownCow, Germany

Liked: Staff & service
Essentially a small ski resort.
We used the hotel for an overnight stay on the way from France to Germany. It was a little bit more out of our way than expected. The room was quite comfy although a little shabby around the edges, Staff on reception were very pleasant. Surrounding scenery very nice. Quite expensive restaurants in village.

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location but Expensive
Good news is the Alp'Hotel is only 30m from the bus stop, 150m from the Cret de Merle chairlift, 125m from underground parking @ 15+ euros a night, 200m from 2 supermarkets, 150m from town square and several restaurants/bakeries within 100m. Triple room was a good size, big enough for cot with full length balcony. Bed was supple rather than hard. Bathroom with his and hers basins and separate wc. Staff gave excellent service. The great location and decent room size come at a high price. Breakfast was 14 euros extra. Recommend a trip on #2 bus to the lake and Teleski area at Confins Chapelle and expert skiers will also head for Telecabin de Balme on #2 bus or ski indirect via the Cret de Merle. For absolute beginners there is a fabulous area on the Beauregard plateau 1690m which means beginners do not need to ski on wet/icy snow. There are 2 button lifts, 1 for total beginners, the other for 1-3 days experience. The village is amazingly beautiful and for an expert skier Aiguille, Fernuy and Balme will be very satisfying. Balme is hidden behind a sheer vertical rock face and is north facing so other than the very top it gets no sun during the entire day which means snow stays perfect top to bottom all day in January. Will definitely return to La Clusaz but if you are willing to walk an extra 100m you can reduce hotel costs by a third. 1hr transfer from Geneva airport by Allo Taxi (ask hotel) was 125 euros midweek and 165 on Sun.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleased
Alp Hotel is right in the centre of La Clusaz. The service was very good ,helpful staff.  The hotel pool area needs some work but overall it's what you would expect for the price.  I would stay again. 

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel très bien situé, personnel accueillant, piscine agréable, facilités multiples toute proche. Points d’amélioration: petit refresh à faire par endroit, service de petits-déjeuners mais pas de restaurant et pas de bar après 20h. Avis général: établissement qui vaut la peine et très belle station.
Stayed 3 nights in Jul 2023
Response from claude on 24 Jul 2023
Bonjour,Nous sommes ravis de savoir que vous avez été satisfait de votre séjour à l’ALP’HOTEL et nous n’hésiterons pas à faire remonter vos remarques à toute notre équipe.Au plaisir de vous recevoir de nouveau.Bien cordialement.La direction.ALP’HOTEL192 route du col des Aravis, 74220 La Clusaz - FranceTél. : +33 (0)4.50.02.40.06

10/10 Excellent

Marie Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Séjour agréable , bon accueil, chambre propre , salle de bain spacieuse, nous avons profité du spa et de la piscine, petit déjeuner copieux et varié
Stayed 2 nights in Aug 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Court séjour à la Clusaz
Super sympa Accueil, piscine, décor montagne, petit déjeuner Une adresse à conseiller
Stayed 1 night in Jul 2022

10/10 Excellent

Camille

Stayed 1 night in Apr 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super chambre et salle de bain, très belle piscine intérieure et spa
Stayed 1 night in Oct 2021

10/10 Excellent

marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnels très agréable, chambre de belle taille et situation idéale
Stayed 2 nights in Aug 2021

10/10 Excellent

Sabrina

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel très agréable. hotel bien situé. belle vue sur les montagnes et le village.
Stayed 4 nights in Mar 2021

10/10 Excellent

Yiyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Nous avons passé un très bon séjour pour le nouvel an à lAlp'Hotel! L'hôtel est bien situé au centre de village, la chambre était spacieux et le balcon avec vue était très sympa. Personnel souriants et en bon humeur.
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tres bon emplacement. hotel a taille humaine Espace aquatique complet qui permet de bien se detendre apres le sport de la journee personnel agreable.
Stayed 4 nights in Dec 2020

8/10 Good

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour très agréable. Hôtel idéalement situé ! Un tout petit effort du personnel pour être plus jovial serait bienvenu.
Stayed 2 nights in Dec 2020

8/10 Good

Olivier

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Jérôme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

pascal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Patrice, Ornex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est très accueillant et aimable. L’emplacement parfait, une chambre avec tout l’équipement nécessaire et dans le style montagnard, plus une terrasse. Le petit déjeuner est excellent avec des produits frais et certains gâteaux faits maison. Seul tout petit bémol, un raccordement de sèche-cheveux hors usage. Mais cela est vraiment anecdotique.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel au top, très propre, bien situé avec piscine, hammam, sauna & Jacuzzi à volonté & presque pour nous tout seul ... très agréable après une journée de marche ! Sincèrement, une très belle adresse avec un personnel très accueillant. Je recommande fortement.
Stayed 3 nights in Jul 2020

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

8/10 Good

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell med SPA
Alp hotels läge i La Clusaz är perfekt. Nära till allt. Om man inte orkar gå till liften stannar bussen precis utanför. Hotellet har en liten pool och bubbelpool samt bastu o hammam. Skönt efter en dag i pisten! Bra frukost, vänlig och informativ personal. Mycket mer "pang för pengarna" än jag väntade mig
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait séjour "sport/détente" au coeur du village
Hotel bien situé pour la pratique des sports d'hiver.(2min du télésiège). Chambre "supérieure" spacieuse et bien chauffée, calme. Petit déjeuner très bon et complet avec même du jus d'orange pressé minute. Petit Spa (Piscine,hammam,sauna et Jacuzzi)super agréable après une journée en plein air. Stationnement à proximité payant (très cher partout dans le village, hormis un parking voiture en sortie de ville avec navette)
Stayed 2 nights in Jan 2020

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

ilena

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

EMMANUEL D., Finistère

Liked: Cleanliness
Super
Je le recommande fortement ! Super endroit.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est très bien: peut-être un peu vieillissant, mais on sent que des efforts sont faits pour donner un coup de jeune aux chambres. Le personnel est très agréable, les petits dej au top et les dîners très bien préparés bien qu'un peu chers!
Stayed 2 nights in Aug 2019

10/10 Excellent

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour dans un cadre agréable, grande chambre, bel espace détente et petit déjeuner copieux !
Stayed 1 night in Aug 2019

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019