La Ferte-sous-Jouarre Hotel Guide - Hotels with Spa in La Ferte-sous-Jouarre, Île-de-France

"This is a very well located and well maintained apartment hotel. A public park and a large shopping center are within a few minutes walk. Disneyland Paris and the Marne La Vallee train station are around a 15-20 minute walk. Room is clean and comfortable. Staff was great and compensated us with a free breakfast as our requested balcony room was not available. "

"Grimy sticky and run down room and hotel surroundings. No hand wash or soap. No conditoner. Breakfast is mass produced sugary pastries, cereals, salad and yogurts. Hot drinks were good. Dishes were not clean and the chaos is something else. Microwave is in awful state. No one cleans it by the looks of it. Pool is run down with no life guards. Staff look lifeless and not engaging. Basically it’s a Butlins "

"Nice hotel, free shuttle bus to Disney theme park is advantage "

"Very good breakfast and easy to walk to the park"

"Fast easy close stay to Disneyland "

"Beautiful hotel. Rooms were spacious and appropriately appointed. Great location to enjoy Disney parks and Disney Village. Be aware that you will not be able to enjoy the amenities (i.e. pool) until check-in. "

"Breakfast ok, staff great, room small and a little dated "

"During my stay at the lodge, my experience was initially normal and comfortable. However, that changed significantly after a serious incident involving hotel staff. While I was asleep in my room, I was awakened to find my door open and two Disney employees attempting to bypass the door latch using a “Do Not Disturb” sign. When I confronted them, they claimed they were trying to enter to clean the room. This explanation did not align with the situation, as I was clearly inside and had not requested service. I reported the incident to management, who acknowledged the severity of what occurred and expressed concern. As a resolution, I was offered a complimentary breakfast, i was not seeking any sort of compensation. The following morning, when attempting to use the breakfast that had been offered after the attempted break in, I encountered further issues. After speaking with two managers who confirmed I was approved as it seemed they did not accredit the breakfast correctly to my room, I was then stopped by the restaurant manager, who stated he did not believe me and accused me of lying and stated i could pay or leave. Following these incidents, I no longer felt safe or respected as a guest. Given the cost of the stay, I expected a basic standard of security and professionalism. Instead, I was left feeling uneasy in my own room and concerned about the safety of my belongings and my own personal safety, as well as the possibility of further unauthorized entry attempts."

"Very mixed experience.. arrival the staff couldn’t have been more helpful and the staff at breakfast were fantastic! However, our room had a funny smell to it on arrival. The staff charged our toddler for a meal (she’s two and didn’t take more than two bites of food) and the indoor pool was freezing. "