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Hotel Arenal Palace

3.0 star property
Travelers start their day with a local breakfast before exploring nearby Arenal Volcano National Park, with helpful tour assistance making adventures seamless

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Hotel Arenal Palace, surrounded by Arenal Volcano National Park, offers guests a local breakfast, outdoor pool, and garden for relaxation. Practical amenities include dry cleaning and public WiFi. Its convenient location is consistently praised by visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air-conditioning
  • Laundry room
  • Housekeeping
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About this property

Hotel Arenal Palace

  • Hotel near Arenal Volcano National Park
  • Take advantage of free breakfast (local cuisine), a garden and dry cleaning/laundry services at Hotel Arenal Palace. Stay connected with free WiFi in public areas.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Luggage storage and tour/ticket information
  • Room features
  • All guest rooms at Hotel Arenal Palace offer comforts, such as air conditioning, as well as
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • TVs with cable channels

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Arenal Palace have a pool?

Yes, this property has an outdoor pool.

Is Hotel Arenal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arenal Palace?

Self-parking is free at this property.

What time is check-in at Hotel Arenal Palace?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Arenal Palace?

Checkout is at 11:30 AM.

Where is Hotel Arenal Palace located?

Situated in La Fortuna, this hotel is 1 mi (1.6 km) from Titoku Hot Springs and 1.7 mi (2.7 km) from Arenal Volcano National Park. Go Adventure Park and Tabacon Hot Springs are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and very helpful manager!

Selim was WONDERFUL! Helped us arrange tours and transport around town. Warm, friendly and extremely helpful. Breakfast was good. There were sloths hanging out in the trees around the hotel when we were there. Room was clean had a fabulous view. A place to hang and store clothes would have been helpful.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great staff, especially owner Salim, who was friendly and helpful, as was his son. Booked tours and transport. Rooms were simple but fine and comfortable. Better value than expensive resorts nearby.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff! Very helpful and nice. They helped me with my tour reservation in the morning. Nice breakfast with a spectacular view on Arenal volcano. Hotel is very conveniently located from all activities and La Fortuna town. All rooms have a great view at Arenal volcano.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The room had a nice view, My issue was that the hotel ( i would consider it a motel) had not signs, no name in front of the hotel or anywhere. we had to guess by the pitcures we saw as to where the hotel was. When asked about it we were told the rains took the sign down. This place is more for local tourist.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service

No hubo cable

Lamentablemente no hubo televisión por cable en toda la semana lo cual para mi era muy importante, por lo demás la atención es muy buena.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view in the heart of Arenal

Selim was a wonderful host! He waited up for us to arrive late at night so we could check in. He gave us great advice on what to see in Arenal. The breakfast was great and view beautiful. It’s probably best suited for a backpacker or student. Location is good, too.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Het uitzicht op de Arenal vulkaan is fantastisch. De kamer is net genoeg, heeft wel een update nodig. Het personeel doet wat het doen moet, maakt geen echt contact. Jammer dat er niet wat meer bevlogenheid en inzet aanwezig is bij deze mooie locatie.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay, must check out.

Amazing band hospitable people. Felt like I was invited to someone’s home. We will be friends with selim for a long time!!
Stayed 6 nights in Feb 2019
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This location was perfect! It was away from the hustle and bustle of downtown, but close to everything we actually wanted to experience. The family that ran the hotel were so helpful and you couldn’t beat the view! Wildlife everywhere.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property owner and manager Saleen! Was amazing anything you needed he was so accommodating. You won’t find a more hospitable host anywhere. Very highly recommend
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019