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"It was beautiful! Traveled with family. The kids loved the pool, hot spring and waterslides. The grounds are gorgeous! Don't miss the mirrador at the top of the property. It's a gorgeous view of the volcano and lake. Food was excellent. Breakfast was plentiful. Staff was friendly and helpful. The location was close to everything we needed as well as lots of restaurants. Highly recommend! "

"What a wonderful experience we had as a family during our 7 days here. They surprised us each day with the excellent customer service and attention to detail. The hotel had beautiful views! Everywhere we looked we thought we were in paradise! We will be definitely coming back! "

"Everything was great"

"Very nice"

"Adults only hotel. Great service, very clean! "

"I recently stayed at the Holiday Inn Express by SJO in Costa Rica and had such a wonderful experience. The beds were unbelievably comfortable — truly some of the best I’ve ever slept on. While the rooms are a bit small, they’re spotless and thoughtfully laid out. The pool is absolutely gorgeous and perfect for a refreshing break in the sun. The true highlight, though, was the breakfast experience — and I say “experience” because it was so much more than just a meal. Raul, the chef, came out to greet each guest with a huge smile and made everyone feel so welcome. The fruit selection included exotic options we weren’t familiar with, and Raul came over to show us how to eat them, turning it into a fun, interactive moment. He even made a banana sculpture that looked like a dolphin — such a sweet and unexpected touch! And the fresh coconut water? What a treat! This level of hospitality is rare and really elevated our stay. I highly recommend this hotel for anyone visiting Costa Rica. It’s clean, comfortable, and filled with heart."

"Great hotel and ammenities at this hotel. Hot springs and wet bar are great open till 3am."

"Wonderful stay here! The service at the front desk was excellent the gentleman helped with our bags. Also the service in the cafeteria, and restaurant was spectacular! "

"This property was amazing! The staff is so wonderful and made our stay extra special. We enjoyed the hot springs and all of the tours at the property. Bryan made any and ALL requests so easy, and Reuben took us on a hike and horse back riding trip and they were perfect. We felt a sense of exploration and relaxation all at times. The town of chachaugua is only a short distance away and had a fantastic little soda with pizza and empanadas, and a ice cream shop that had $1 ice cream… I cannot say enough about how special this hotel and staff is. We 100% would return and recommend. "