Palma Hotels

"Loved the layout of the hot springs on site, very secluded feeling, and extremely safe. I loved the area with tiered temperatures where would go to what we called “lava hot” and go down to subsequently cooler levels as needed for comfort. I was a little concerned about how frequently they were cleaned (there was a food item in the hot spring with the walk up bar and I did not see anyone skimming or vacuuming during our stay), but I suspect that would be the same at all the hot spring resorts. The rooms were nice and comfortable. The property was easy to reach and we enjoyed some incredible nearby outings. We had a massage which we enjoyed. The skillset of the masseuse may not have been the best, but the sound of the little waterfall and the rainforest was exactly like the soundtracks playing in high end spas - and it was real! That encompasses the trip. We saw toucans flying overhead, lizards and toads, turkeys and peacocks. It was an incredible stay and the whole family enjoyed it. "

"Breakfast was great and tasty. Pool was amazing"

"Good customer service "

"Great price for the location. Wonderful staff. Tasty breakfast."

"Buen servicios y muy amables el personal "

"The rooms were nice with good amenities. The property grounds were nice and well kept. The staff were very helpful and friendly and location was good. "

"We loved our stay here and only wish we could have stayed longer! The property itself is gorgeous, well-kept, and easy to navigate. We found the restaurants and pools were all within a comfortable walking distance from our room. Our 4.5-year-old absolutely loved the pool and would have been content to stay there all day. Our room was clean, comfortable, and spacious. The staff even left a personal note and a sweet treat at check-in, which is always such a thoughtful touch. Throughout our stay, everyone was attentive and welcoming. Breakfast offered a wide variety of delicious options, paired with absolutely incredible views."

"The place is very well laid out, with many accessible trails. However, the meals are expensive compared to other lodges we've visited. The location is excellent for birdwatching; there's a bird feeder installed, which is a real plus. However, the feeder is made of metal rods, which isn't very aesthetically pleasing for photography. It would be beneficial to redesign the feeder to incorporate natural branches, as other lodges do, which would allow for much better bird photos."

"Great"