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Chachagua Rainforest Hotel & Hot Springs

4.0 star property
Families discover the perfect blend of adventure and relaxation at this rainforest lodge where waterslides, helicopter tours, and farm-to-table experiences await

Choose dates to view prices

Chachagua Rainforest Hotel & Hot Springs in Arenal offers a peaceful escape with 2 outdoor pools, a poolside bar, cooked-to-order breakfasts, and international cuisine at 2 restaurants. Attentive staff arranges ecotours, while laundry facilities and free WiFi ensure comfort.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is €247
includes taxes & fees
7 Jun - 8 Jun

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About this property

Chachagua Rainforest Hotel & Hot Springs

  • Upscale family-friendly lodge renovated in 2023 and located near Children's Eternal Rainforest
  • Located close to Arenal Adventure World and La Fortuna Waterfall, Chachagua Rainforest Hotel & Hot Springs provides free cooked-to-order breakfast, a poolside bar and a terrace. Active travellers can enjoy ecotours at this lodge. Treat yourself to a Swedish massage or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool, along with a waterslide and sunloungers
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a vegetable garden and tour/ticket information
    • Helicopter/aeroplane tours, luggage storage and a front desk safe
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All guest rooms are individually decorated, and include comforts, such as private pools and premium bedding, as well as thoughtful touches, such as heated floors and air conditioning.
  • Extra conveniences in all rooms include:
    • Recycling and eco-friendly cleaning products
    • Bathrooms with free toiletries
    • 43-inch Smart TVs with satellite channels
    • Wardrobes/cupboards, heated floors and coffee/tea makers

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Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 230 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Frequently asked questions

Does Chachagua Rainforest Hotel & Hot Springs have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Chachagua Rainforest Hotel & Hot Springs?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Chachagua Rainforest Hotel & Hot Springs on 7 Jun 2026 start from €247, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chachagua Rainforest Hotel & Hot Springs pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chachagua Rainforest Hotel & Hot Springs?

Self-parking is free at this property.

What time is check-in at Chachagua Rainforest Hotel & Hot Springs?

Check-in begins at 3:00 PM.

What time is check-out at Chachagua Rainforest Hotel & Hot Springs?

Checkout is at noon.

Does Chachagua Rainforest Hotel & Hot Springs provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 230 per vehicle applies.

Where is Chachagua Rainforest Hotel & Hot Springs located?

This family-friendly Peñas Blancas lodge is located on a river, 4.2 mi (6.7 km) from Children's Eternal Rainforest, and within 12 mi (20 km) of Arenal Adventure World and Costa Rica Chocolate Tour. Puentes Colgantes del Arenal and La Fortuna Waterfall are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 351 out of 430 reviews
Rating 8 - Good. 54 out of 430 reviews
Rating 6 - Okay. 13 out of 430 reviews
Rating 4 - Poor. 8 out of 430 reviews
Rating 2 - Terrible. 4 out of 430 reviews

Reviews

Verified

10/10 Excellent

amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was amazing, guides for the trekking trip were excellent. Only feedback is breakfast was very basic and can have better choices as well as quality
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wojtek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hot springs, great respite from touristy areas, fantastic coffee and chocolate tour.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Caitlin Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, comfortable resort in a wonderful rainforest location! Fortuna is very touristy and this hotel is in a great location that's off the beaten path. Great amenities including free breakfast and yoga, hot springs, pool, creek with slides, etc. We had a wonderful time!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Chachagua! The room was beautiful and we felt immersed in the rainforest, while relaxing in luxery accomodations. The staff was amazing, the hot springs and river slide were definite highlights. Highly recommend and would say that it's worth the drive.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all excellent. The resort is beautiful and very natural.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice property. Love the hot spring. Go there every day. The compensatory tour is super nice too and learned a lot about the rain forest and the little town. Would recommend it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sukhdev

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Amenities, Nature, Outside, Trails, Food, Hot pools
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience. The rooms were clean and comfortable. Staff were very nice .
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowowow this place is amazing! Staff is absolutely fenomenal. The facilities are beautiful and there are so many activities to do. We absolutely loved our stay here and cannot wait to come back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

YONGBING

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, unique amenities
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay here again. The customer service was excellent and very accommodating. My only minor complaint was that the food provided by the hotel didn't serve local dishes, the menus definitely catered to foreigners. I would have preferred to eat their local cuisine.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, amenities
Clean room, well kept grounds. True escape in the jungle, among nature right outside the door. Extremely happy with our stay. Lots of animal encounters. Friendly staff. Great food.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The staff and accomodations was beyond our expectations. The best part of our 10 day vacation in Costa Rica. I would recommend this resort to anyone. The moment we stepped foot on the property we were treated to first class service. We will be back and look forward to staying another vacation at this amazing resort
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of staff, room was really nice
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hot springs and forest environments inside the property
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff! Beautiful pools and property!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, property conditions & facilities
room was rustic and nice. bed wasn't sooo comfy, it was ok.. the facility is very nice.. food was good. very nice experiece..
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Staff was amazing! Highly recommend the night time tour onsite. The property is not as big as appears and is easy to walk everywhere you need however the staff are always willing to golf cart you around if your legs are tired. Beautiful property. Morpho restaurant has amazing food and right next to the hot springs.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Immersed in nature. Hot springs on site, guided group hiking tour was enjoyable and interesting ending with a refreshing beverage made by our guide.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed there for 3 nights and had the best time! It’s a quick 30 minutes to the town of La Fortuna. The staff went above and beyond to help with excursions and make us feel welcome. Whole experience was amazing felt like we were the only ones there!
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

BROOKE

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pros: Hot Springs, Good meals with two restaurants, breakfast included; very nice staff Cons: Treehouse was awful to stay in and definitely not worth the money; very outdated, tons of bugs everywhere; it was like staying in a tiny cabin infested with bugs. So disappointing. :(
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eugene H

Liked: Cleanliness, amenities, property conditions & facilities
The treehouse rooms were incredible, with newer furnishings and the amazing walk out to the hot tub in the elevated tree trunk (room 403). Staff were excellent as well and always available to ahuttle you around the property in a cart. Overall we thoroughly enjoyed our stay, though it was quite pricey as was the onsite food; even more than would be expected from a local resort. But definately a special property if you want to get away from.it all deep in the jungle, yet still only 25 mins to La Fortuna.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Deborah

The treehouse was amazing! We loved all the food we ordered for breakfast and dinner. The tours were great… the weather was
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tonina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for family. Far enough from the hustle and bustle but close enough to enjoy all the amenities in the area.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, amenities, property conditions & facilities
The natural springs had been made into 7 pools with varied water temps and were spent 2 full days enjoying the pools and scenery. This resort is about 45 minutes to la Fortuna and a car is a must to get around but the resort is beautiful and extremely nice staff. We will be back!
Stayed 1 night in Dec 2025