Douala Hotel Guide - La Nouvelle Liberte hotels in Douala, Cameroon.

"Great staff and service."

"This is one of the best hotels I have ever been to and has the best customer service I have ever seen. Vivian the front manager is an amazing manager and goes the extra mile to help clients and is always smiling and happy to help. The staff are well trained and the security is excellent. Issues with rooms are resolved promptly. Rooms are cleaned daily and the food in the restaurant is amazing. This is the best hotel in douala for those who need a good European standard hotel with amazing comfort...

"I recommend it to anyone willing to stay in the main city for some days. "

"Great place "

"Établissement bien situé pour tout déplacement. Vue extérieur pas très beau à voir. Établissement dont le ménage est fait tous les jours mais trop de cafards, peut-être dû à la saleté de douala. Pas de service voiture entre la résidence et l aéroport ni de taxi surtout quand vous avez un vol à 6h du matin, utiliser l application YANGO pour vos déplacements entre 23h et 7h du matin ."

"Fantastic Stay. Excellent Hotel. Highway recommended."

"Everything about this residence is amazing. The facility is very clean and the staff is always there to answer and provide immediate answers to any concerns. I really want to thank the entire managerial team for making my stay excellent. I will definitely come back and will recommend this residence to anyone traveling to Douala for any kind of trip be it business, vacation or any trip."

"Very Very Very Bad "

"I had high expectations for this hotel. Based on the review, I expected professionalism and comfort. After paying online (EVERYTHING), I had issues at checkout. Even though I had proof of payment of my stay through Hotels.com, the agent at reception still asked me to pay for additional taxes. I mentioned to him that I paid for it online while showing him the receipt. He insisted that I should pay an additional $7 in USD to cover for city taxes. Mind you my original invoice was paid in CAD. This...

"Clean, spacious room, "

"Everything was okay"

"The staff is very friendly."

"Sanitation is definitely a concern. "

"Huone siisti, mutta pieni. Samoin pesuhuone pieni. Lämmintä vettä tulee suihkusta. Huonehintaan kuuluu vain yksi aamiainen, vaikka varauksessa on kaksi. Myös pyyhkeitä on vain yksi kahdenhengen huoneessa. Aina on neuvoteltava asiasta. Huone on hyvin meluinen. On vaikea nukkua. Musiikki jytisee ihan sänkyyn asti. Ympäristö on myös likainen. Kaikki eivät puhu englantia. Ruokatilausten kanssa on vaikeuksia. Ilmastointi toimii huoneissa. Uima-allas on pieni eikä joka päivä käytössä, koska altaan...

" I made the mistake of booking this hotel, only to discover it doesn't exist! No address, no phone number, no response from management. Refund? Forget it! Do not trust this place with your money! It’s definitely a scam "

"This was the worse holiday ever! I arrived at the Hotel after 9.5 hrs flight journey, the receptionist asked me to pay before entering the room where the bill was fully paid before my arrival. Lack of communication between Expedia and the team in Africa was unbelievable. But then I booked/Paid for a queen room: in my biggest surprise I was given a double room with a double bed and I was so mad at that point. The room had no kettle, no water bottle no fridge and it was 27 degrees very hot for...

"Poor quality rooms. Disorganized staff"