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"staffs was extremely polite and helpful."

"We loved everything about our stay from the room (cleaned daily), to the friendliness of the staff and variety at breakfast. The hotel is located close to Karon beach (you can walk but there is also a free shuttle service provided by the hotel) and lots of choices for restaurants and massage parlours nearby too. The resort is set on a hill, so isn’t ideal for those with mobility issues. However, the staff are very accommodating to guest needs day or night and provide a concierge service to your room if you don’t want to walk far. "

"Good "

"Our experience was beyond what we had imagined it would have been. The staff and the hotel experience was unforgettable! This was our first time at the Banyan Tree and they have set the bar high for our future vacations. Thank you!"

"This resort isAMAZING and the view from my room was surreal. I regret only staying two nights and I will definitely go back for at least week. This is the place to be when you want a relaxed vacation with some peace and quiet away from all the noise. Going during low season was a good move as it wasn't as crowded as it probably is during peak season but the weather was still wonderful. The staff is very polite and attentive. Always ready to jump in and help however they can. The Coconut rum drink at the "by the sea restaurant" was my addiction!!! Soooo good. "

"Shout out for bu for all the planning our trips, tong and her team for our clean room and the lovely staff for our wonderfull massage.also like to thank the other staff"

"The staffs are friendly and polite. The room service is good and promptly. The breakfast is great and has many choices. The hotel location is convenient for going to Patong beach. "

"Love everything about it "

"Perfect service "