Lake Buena Vista Hotel Guide - Hotels with Spa in Lake Buena Vista, Orlando

"The Dolphin is always a great place to stay when vacationing at Disney. "

"Outdated. Needs to be refurbished. It was fine other than that. I was only there for one night. They don't offer complimentary water in your room. But the front staff was nice enough to give me a one time courtesy bottle."

"."

"Everything is good but the skycap is not a friendly person. "

"Breakfast buffet was expensive Resort pool was very nice as well as the food options. Loved how close it was to Disney Springs "

"Phenomenal staff. Great location and excellent value. Great amenities with tons to choose from."

"O"

"The resort is old. Our shower head was broken, the fan in the bathroom had no fan, the toilet was broken and ran all night. When I brought concerns to the lady at the check out she shrugged her shoulders. For $400 a night, this is insane. Our friend was is staying all week had German cockroaches crawling around in her bathroom. We caught one to show management."

"The rooms were spacious and the location was convenient, Unfortunately, the overall experience quickly went downhill. About two weeks before my stay, Hilton had just switched to a new internal system that hadn’t properly synced with third-party platforms like Expedia. As a result, I was charged for the full stay at the hotel, even though I had already paid in advance through Expedia. Despite showing my receipts and confirmation, the issue wasn’t resolved on the spot. What was most frustrating was being told that it was my responsibility to contact their accounting department to sort out the duplicate charge. Instead of taking ownership, the burden was placed entirely on me as the guest. Hilton used to feel reliable and customer-focused, but this experience suggested a shift in priorities. When something goes wrong, guests shouldn’t have to chase down a resolution themselves. For a resort stay, the added stress simply isn’t worth it. Life is busy enough without having to worry about being charged twice for your hotel."