Lake Como Holidays

At night not quiet from the outside, maybe the windows not good enough. Dust on the curtains, with regards of cleanliness, rest fine. Staff specially Williams always kind and helpful. Location good.

it smell like pee in bathroom

My only issue was I did not have tissues the last day! However, they cleaned the room every day, which many places do not do anymore, and I left a nice tip for Esmeralda, who was lovely! Thank you! 👍👏

The location is perfect! The only thing that I was disappointed about is that when I made the reservation, I selected a room with a city view. We were given a room on the 5th floor with visibility that did not compare to what was advertised on the website. Other than that, everything was clean, staff very helpful, and the cost was reasonable for the number of days we stayed.

The hotel was very clean but several items in the room and throughout the hotel needed repair and maintenance. There were lots of dings and chips out of doors, baseboards, furniture etc. there was a lot of peeling wallpaper. Not a big deal if those things don’t bother you, and the cleanliness makes up for much of it. We didn’t receive the friendly support from staff that others mention. Not that anyone was rude, but we didn’t feel anyone went out of their way to be helpful. For instance, they didn’t offer to help with luggage on our way out at all. Stood next to me and watched me struggle with the suitcase. I also requested a high floor room and they gave us a room at the back of the hotel with no view at all. They charge a large fee for the exercise room but didn’t even tell us where it was. Overall the cleanliness and daily housekeeping balanced out these small things. We wouldn’t book this hotel again though.