Esztergom Hotel Guide - Lake Palatinus hotels in Esztergom, Hungary.

"Yes"

"I would caution about the room allocation. We booked a superior room, as did our friends. Our friends were allocated a high room with a nice view - what I expected when booking judging by the pictures of the room type and from a previous visit. We paid the same price as our friends. We arrived later - at 01.30am after a 12 hour delayed flight. We were allocated a ground floor room without a decent view and with a tiny shower room. We were told at the time of check in that another room might be available for an additional cost but we'd have to sort that out in the morning. We spoke to front desk staff in the morning who were firm that we would have to pay more for a higher room with a view - what our friends had got for the same price we paid. I spoke to the Customer Services Manager who was firm that we had to pay more. She offered us instead a complimentary breakfast - not what we really wanted as we had planned to eat out with our friends. She offered the complimentary breakfast to our friends too, but that really wasn't what we wanted. Our dissatisfaction could so easily been dealt with by waiving any additional charge for the room type we expected and that our friends had."

"The room was excellent. Clean, comfortable and very updated. Breakfast had lots of options and staff kept it clean and stocked. "

"What a nice hotel!! Close to everything, beautiful rooms, amazing breakfast and staff were incredible. Would 100% stay here again!"

"Breakfast is marvelous! Staff even better than marvelous "

"Ideal location in a beautiful building. The bathroom and shower were incredible. We particularly loved the gorgeous armoire with Sisi’s painting. Sadly the hotel seemed fairly empty but we can’t imagine why."

"Room was made up & provided with fresh towels daily—WiFi worked fine & the elevators are super fast! "

"Clean room, lovely property and very hospitable. The only change we noticed since staying last time is a nightclub on the back of the hotel that plays Thursday to Saturday night from 11pm to 5am. While not loud per se you do hear the persistent beat and hum. Other than that it was a nice stay."

"first time at Hotel Clark Budapest, location and cleanliness was my priority."