Outdoor pool, pool umbrellas, pool loungers
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Reviews of Villas Don Rafael

3.5 out of 5
Villas Don Rafael
Calle Barqueta, 12, Puerto del Carmen, Tías, Lanzarote

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a home from home.Everything you could need for a relaxing holiday.From check in to check out everything was perfect.Brigrette was very professional and gave us all the information we needed for our stay.She is a gem,also helped with car hire.The pool was cleaned every day.Could not say a bad thing about our stay.Will be back.
Stayed 10 nights in Jun 2019
Response from Villas Don Rafael on 4 Jul 2019
Dear Guest, Thank you very much for your review. We really apreciate it. You are very kind.It will be a pleasure to have you and your family here again. Kind regards on behalf of all staff. Brigitte - Villas Don Rafael

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Room comfort
October Mid Term Family break
We had a week here 2 adults 2 kids, the Calima was present when we arrived for first 3 days meaning it was very hot at night. I was surprised that there was no air conditioning at all which you would think would be standard in a villa like this. The pool area was massive and the kids loved it. There was no oven in the Kitchen, which again I was very surprised with not to mention disappointed. The beds were quite uncomfortable too and evident that they are just cheap thin mattresses.
Stayed 7 nights in Oct 2017

8/10 Good

Linda, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend in Puerto del Carmen
The villa was clean and well cared for. Great views to the sea. Very pleasant staff. Once we established our whereabouts to the amenities etc, we found it to be a really convenient spot. We walked down and usually jumped in a taxi back up the hill. €2.50 - €3.00 is the usual taxi fee, even to the harbour area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr E, Wigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Villa - Quality Support - Cold Pool
First time in these villas. Great on site support from Ana. Good sized rooms, clean and modern. Impressive looking private pool but couldn't swim (in March) as the water was freezing.

10/10 Excellent

Denis, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
The villas were very clean and maintained as such during the week by the staff. Staff were friendly and very helpful and took care of any needs. Great location to relax with just a five minute walk into the bustle of everything. I'd go back again.

8/10 Good

Bartman, Gods own County

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to chill out
the Villas were great, clean, tidy and we'll presented. All mod cons that you simply do not get from the package operators. However... The internet access is simply not good enough.
Great view
Even better view

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
I cannot think of anything on which to fault this accommodation.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Top... immer wieder gerne. Sehr gut ausgestattete Unterkunft. Es fehlte an nichts. Selbst Waschmittel für die Waschmaschine und Tabs für den Geschirrspüler sind vorhanden.
Stayed 7 nights in Dec 2019
Response from Villas Don Rafael on 10 Jan 2020
Viele Werkstätten für Ihre Bewertung, wir wissen das sehr zu schätzen. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben und hoffen, Sie und Ihre Familie wieder zu sehen. Wir begrüßen Sie herzlich vom Don Rafael Villa Team.

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Lars, vejle, Danmark

Liked: Cleanliness, staff & service, room comfort
Dejligt sted for en familie på 5, med god plads
Service var helt i top og udendørsareal incl. Pool blev rengjort hver dag. Dårlig WIFI dækning og TV kun på spansk. Køkken var ok, men noget slidt.