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"Great food and service "

"The room was perfect, the food was incredible, this hotel seems to have the fastest and most readily elevators in the world and I’d like to thank Melch at the front desk for incredible service as well as Greg at the front lobby door. 10/10. No, 11/10."

"Shanghai-La always live up to their reputation…5-star hotel that treats their guest with a 7-star service. Best experience ever and in Cebu, need to make sure you are in The Ocean Wing, premium - upper floors side…love the views. Staff are well trained, courteous and have a lot of patience. Thanks for keeping the grounds manicured and branded like all other Shanghai-La. I am one of those customers that appreciate a well maintained amenities, it means the GM is the right person for the job!!"

"Staff was friendly, kind, and attentive, and I was checking in and in my room once in just a matter of minutes"

"Clean room, staff "

"The Condo was decorated very nice and felt like home. We Loved the stay‼️🇵🇭🙏❤️"

"Nice large rooms, hotel also has good gym facilities "

"Super beautiful facilities and friendly staff"

"Staff is wonderful and always friendly and helpful. Rooms very comfortable, clean, and nice shower with plenty warm water"