Las Matas de Santa Cruz Hotels

"El desayuno puede mejorar. "

"We booked for 2 nights for this stay and ended up having to leave the very next morning. This apartment is advertised very nicely, but it is not equipped/functional. Our first experience was taking a shower that night- the shower drain was clogged and we had to rush taking a shower. We reported this to the host and he said that someone was going to look into that the next day (this was not supposed to happen if the property is inspected prior to ).There was no electricity all night, mosquitos were eating us alive, and when we wanted to take a shower and brush our teeth in the morning, there was no water. Summary: we did not sleep at all! Also there was loud music until midnight and this was not noted on the description of this place. They charge as if you are going to have a good stay (A/C, WiFi, etc) but none of that was our experience. We contacted the host and his response was "there is no electricity in the city" well, if there is no electricity in the city, please, do not advertise A/C, WiFi, etc- unless you have a generator because the clients that come to you are expecting a good stay based on what is posted. In regards to lighting, we were told that the only source of light was the small nightstand lamp. We asked the host to provide us with 2 light bulbs (there were 2 sconces with no light bulbs) and we were declined the light bulbs. We also inquired for a refund and the host would not talk with us and VrBO is not taking responsibility for this hosts misleading post."

"You can disconnected from the world "

"Excellent staff. Professional, helpful, attentive went above and beyond at every level. Would stay here again. My wife loved the solitude and calmness of the place. Highly recommended it "

"Great place to stay. Very nice staff. Our house staff Nelson and Alfonso were great and always attentive. "

"Great vacation rental"

"Place is comfortable, clean and well equipped. The beach is right across the street and so is a restaurant. We arrived on time for check in, but had to wait an hour and a half because the cleaning staff was late. I went with my wife for a romantic “private” getaway only to find that first, the “pool” was a large, in-ground jacuzzi type of structure. Also, they have a shed in front of the house with a washing machine where numerous times, workers would come in and out to do laundry. On the mornings we were there, my wife wanted to be outside in the front, but men would be in the property tending to the “pool” brushing sand which was unused without notice. One night, we came home from dining outside and the entrance to the driveway was open. No privacy at this place. Workers come in and out of the property as they please. Just sharing in case you are not comfortable with that. I didn’t like it. Too expensive for what you get there. "