Las Matas de Santa Cruz Holidays

The room was clean with a nice shower, but there was no microwave, even after i requested one at front desk. We had a fridge in room, but no microwave. We were also charged $10.99 per day parked in the ramp at the north tower. Should be free because we were charged $150 in resort fees.

This was perfect for our family of 4, plenty of beds & bathrooms in the unit we rented. The pools were heated and clean. We would stay here again!

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

Very beautiful and clean.

There was a convention going on so we were upgraded to the Crockfords. Our stay was AMAZING!!! We did end up in the Conrad our last stay because we had to extend our stay due to a snow storm back home. This was a beautiful facility. The staff was lovely. (Except the lady who answered the phone when I called to ask about the coffee… she was a little short) I’d definitely come back. Oh the breakfast wasn’t that great… but I guess that’s fine….