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The hotel staff were outstanding. Not just one person, but everyone who works there. They always had a smile and were willing to help in any way they could. It was nice to receive a public transportation pass for me and my wife for the duration of our stay. We will book this hotel again the next time we come to Lausanne.
Mauricio
Stayed 12 nights in Sep 2023
10/10 Excellent
Patrick
Travelled with family
26 Jul 2023
Liked: Cleanliness, staff & service, amenities
The staff is very helpful, polite, accommodating. Very comfortable for a three star. My room had a/c, (with climate change no longer a nice-to-have), breakfast was simple and good quality. Even had British type breakfast. Only drawback is not all rooms have a/c and no fridge. Buy an ice box at the local Denner/Migros. There is a dry cleaner next door that does laundry for you. And a few bakeries that are just sublime. Steps away from Ouchy Beach. Great location!
Enjoyed staying at Bellerive Hotel! Grateful to be able to park in their lot. It was easy to walk/take the bus around town (transit pass covered when you pay the Hotel City Tax). I believe they also have bicycles to borrow, but I didn’t have enough time to explore that. Through the parking lot is a walking path that leads you down to the lake within 10-15 minutes, where there are restaurants and parks. On the same street as the hotel are stores and restaurants. Bus stops are within 5 minute walking. Very convenient location! Staff was helpful. Had a beautiful view of the lake from our room. WiFi is available, a bit spotty within room, but there are chairs in the lobby and it works fine there. Would definitely be happy to stay here again.
Here are some things that I liked about the Hotel Bellerive: Parking is easy. There is a large lot directly behind the building. You get a free train/bus pass for all persons in your reservation. The beds and the room were comfortable. The staff was very friendly. The view of the lake from the window was beautiful. The hotel is close to some parks/playgrounds for children. There is a pastry shop next door.
My only complaint is that the tub/shower is very uncomfortable. It is very deep and curves in a way that makes it uncomfortable to stand and shower in. This is a very minor complaint, and I would happily stay in this hotel again.
Very nice hotel, located about 15 minutes from downtown. Buses are frequent and free for hotel guests. The rooms are super clean, and those with view of the lake are worth the little extra cost. Very friendly staff.
This is my second time staying at this cosy hotel, i love the location , The street had all kind of different shops, staff were super friendly .this time i had my room with a lake view, it was breathtaking in the morning. Coffee machine, water , clean towels. Couldn't ask for more.
Excellent small hotel. Great value for money, and each room has its own Air Conditioning machine that works well rather than warm air blowing in as still found in many European hotels. Good position for shops and transport connections. Beautiful room views of Lake Geneva.
Verified traveller
Stayed 1 night in Jun 2022
8/10 Good
jane
21 Jun 2022
The view from my room no 506 was stupendous...the bathroom very good. The bath should be fitted woth handrsols to help getting in snd out as it is a narrow bath sn slippery.
The decor was very brown...this is a shsne as the room could be breathtaking if painted a pale prinrose with white snd the heavy browncurtains changed for sundhine yellow...
The breakfast was good.
The reception was chaotic...either nobody there or the person did not really know what they were doing.
When I was therr two young girls arrived to help with the breskfast room and cleaning.
All in all a reasonable experience.
I was so lucky to find this hotel last minute! The location was most ideal for being in Lausanne for just two nights and we had the nicest lake view room!!! So beautiful to wake up in the morning and see the lake! And only a couple miles drive to the harbor for the lake cruise! People were great and good breakfast!
Amazing view of Lake Geneva. Room extremely clean and spacious. This 3 - Star was better than a 4 - Star Hotel I stayed in the night earlier. Two minor improvements that I may suggest. If you state that your receptionist is there until 22:30 in the hotel literature, then she should be there. I had a problem with my internet at 21:30 and the sign said at the front counter that the receptionist had gone home for the evening. This leads to my second recommendation, please write down the login instructions for internet instead of orally explaining them to the guest when he checks in.
The rooms are new, good size and comfortable. The bathroom is giant, but the shower has a really small bath tube which makes the shower really uncomfortable, especially for big people. It will be great if they renovate the bathroom as well. Good location with a bus stop nearby.
Small no frills nice quiet with nice view of lake very helpful staff coop market next door
Verified traveller
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveller
Travelled with family
1 Jan 2020
Liked: Cleanliness, staff & service
Far from the Laussane station, but coop super and nice bakery was next to the hotel which was very convenient. The reception lady was also nice and kind.
Great little hotel on a main street. Our room had a lake view that was just lovely. Reasonably sized room, good amenities in room, slept well. Front desk person was extremely helpful including providing a free pass for use of their public transportation system with a good explanation of how to use it. Bus stop was close by on the same street.
Only negatives were that the room looks a little dated compared to other hotels we stayed in on our trip and the door to turn the tub to a shower did not work properly as it kept folding in on us.
Richard
Stayed 1 night in Oct 2019
Response from Katherine on 24 Oct 2019
Thank you very much for your feedack, that helps us to impruve our service. Every year we invest in renewals. Anyway we'll act on your suggestion.Thank ypu again, Best regards, The Reception team.
Clean and comfortable room. Nice view of Lake Geneva. Very friendly and helpful staff. Good location close to bus routes and from there easy access to trains and metro. Would definitely stop again and recommend to others. Price also very reasonsble compared wirh many other jotels in Lausanne.
The room was so good with the view. Kamal was the receptionist who took care of us at arrival. She was very professional and charming. She gave us a lot good information on places to visit. The only negative part was the bed. One of the twin beds was very uncomfortable. Other than that the hotel is in a nice location.
Here are some info for future guests:
The reception was welcoming and friendly.
The room was clean. The location was great and close to lake. Breakfast was great.
Overall, we were happy with our stay.
Verified traveller
Stayed 2 nights in Jun 2019
6/10 Okay
Verified traveller
22 Jun 2019
Verified traveller
Stayed 8 nights in Jun 2019
6/10 Okay
Verified traveller
20 Jun 2019
Liked: Cleanliness, room comfort
It’s okay hotel. Don’t Expect too much from it.
When we check in, the girl at front desk made us waited for good 5 minutes when she tried to finished whatever she was working on before we were served. It is not very polite to keep your guest waiting for no good reason. The front desk closed at 11pm. Besides not so good front desk service, hotel is pretty clean but a bit far from any attraction.
Not too many restaurants are within walking distance. If you look for a quiet place to stay, it is good but don’t expect service and convenience.
Verified traveller
Stayed 3 nights in Jun 2019
Response from Katherine on 1 Jul 2019
Thank you very much for your comment. It helps us to improve every day. We'll share your comment by intern, so that your case doesn't repeat again. Best regards, Bellerive Hotel Team.
Clean premises and helpful staff. I opted for the room with a lake view but the room being on the second floor, the view was very restricted (and yet we were upgraded from the first to the second floor)
Perfect location for walking to Lakeside, close to free public transport to centre and the staff were so friendly and helpful! Oh and the bathroom was enormous!
Good location with easy access to metro transportation (ride ticket provided, buss stop 1-2 minute walk). Friendly staff, clean facility and in good repair.
First impressions mean everything. The receptionist was warm, friendly and very helpful. We were traveling on bicycles and were shown a secure garage to park them. We were given vouchers for free bus and MRT services throughout the city. The room was immaculate, spacious, with a comfortable bed. The room also included a very large bathroom. Breakfast the following morning was delicious and again the receptionist was wonderful. We would definitely stay again.