Le Châtelard Hotels

"While in a beautiful location, the hotel is not upfront about their dog policy. Nothing on their website says that dogs cost per night and I find that extremely shady. It was 20€ / night for my UNDER 10kg dog. On the website it makes it sound like you can bring them for free, yet when we checked in the said we must pay but don’t worry we get some amenities. The amenities included a dog bed and 2 dog bowls… not 20€ worth and unnecessary. On top of that “parking is free” however there were not enough spots to accomodate the massive amounts of people and we ended up not being able to find a spot and there are no garages nearby. So we asked about the indoor parking snd they said we can park there for 15€ a night. Again, what??? It feels like nothing more than a cash grab to be honest and breakfast was the thing I was looking forward to the most and it was very show no go. The bacon was not good, orange juice was bitter and watery, bread was sub par, and some of the fried eggs were under cooked… very unsatisfying. The price does not reflect the quality nor is it honest."

"great stay."

"Circumstances meant that I could not stay on the date booked. I contacted the hotel and Expedia to change the date and pay any difference. Request refused due to “hotel policy”. Totally inflexible. We went to another resort. "

"Good location, nice staff, and comfortable apartments "

"We ended up in the annex next to the lift. We were worried about that to start with because of reviews. But we had a lovely stay and used the main hotel to sit and have drinks and play cards, et cetera. It worked out very well we would stay again."

"Fantastic place, really friendly staff, excellent room with nice shower and comfortable bed. Fantastic breakfast. Highly recommend this place. Quick to the train station, only a few minutes away and not far from the funicular (which, if you're skiing runs before the ski lifts so from the hotel you can still get first lifts onto your mountain). Bourg is a lovely place."

"The staff at the hotel were so friendly and helpful. The rooms were spacious, and clean, although the bed was too firm for my personal preference. I was lucky to have a room at the rear, but friends at the front complained of traffic noise. The rooms were very hot and they had to have a window open. Breakfast was excellent and we enjoyed the evening meal here too. The free transfer to the slopes too 2 mins was also well organised and was nearly always waiting for us, when we came off the slopes. I would definitely shortlist this hotel again."