"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival. "
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"The residence is in a quiet peaceful location reached via a windy hillly road. In the 4 nights we stayed in early September, we saw, from the large windows of our rooms, clear views of the hills and mountain, starry nights, misty cloudy views and even a lightening show. All spectacular. The two rooms were spacious enough and clean to our liking, affordable, the staff friendly and Chamonix a half hour drive away.
"
"I really enjoyed my stay here, the room had everything I needed and located a short walk away from where I wanted to see, the room was clean and tidy, the gentleman on reception was amazing informing me on popular places to visit which I really appreciated, WiFi was great, and rooms where very quiet I didn’t have anyone disturbing me at all.
Only down side I’d say is on hotels it says check out is 11 and at the property it says 10, and having to bag up all your sheets and towels no mention of...
"I really enjoyed my stay here, the room had everything I needed and located a short walk away from where I wanted to see, the room was clean and tidy, the gentleman on reception was amazing informing me on popular places to visit which I really appreciated, WiFi was great, and rooms where very quiet I didn’t have anyone disturbing me at all.
Only down side I’d say is on hotels it says check out is 11 and at the property it says 10, and having to bag up all your sheets and towels no mention of...
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...
"Great place to stay, just off the village square, right next to the Mont Blanc Hotel, and two minutes walk from Le Chamois Télécabine. A quiet, calm and convenient location - especially for getting on the first lifts. Could do with refreshing the cutlery and crockery as a couple of items missing, but that is the worst it gets. The only word of warning, make sure you order the bedding and towels beforehand as they are not included in the base price. "
"Great place to stay, just off the village square, right next to the Mont Blanc Hotel, and two minutes walk from Le Chamois Télécabine. A quiet, calm and convenient location - especially for getting on the first lifts. Could do with refreshing the cutlery and crockery as a couple of items missing, but that is the worst it gets. The only word of warning, make sure you order the bedding and towels beforehand as they are not included in the base price. "
"A l’arrivé, pas de code d’entrée ni la clé. On a du appelé plusieurs fois pour obtenir cela. 1/2h plus tard, rentée dans l’appart, surprise, le lieu n’était pas nettoyé. Il y a tu des traces de chips, poussière gris au sol, sous le lit.
J’ai immédiatement contacté, encore 1 fois, qu’il m’a dit que le lieu était nettoyé… Il ma dit qu’il nous envoie la femme de ménage lendemain mais jamais venue, on a jamais plus entendu!
Le lieu se trouve au centre de village mais le service est assez...
"A l’arrivé, pas de code d’entrée ni la clé. On a du appelé plusieurs fois pour obtenir cela. 1/2h plus tard, rentée dans l’appart, surprise, le lieu n’était pas nettoyé. Il y a tu des traces de chips, poussière gris au sol, sous le lit.
J’ai immédiatement contacté, encore 1 fois, qu’il m’a dit que le lieu était nettoyé… Il ma dit qu’il nous envoie la femme de ménage lendemain mais jamais venue, on a jamais plus entendu!
Le lieu se trouve au centre de village mais le service est assez...
"Personne ne répond au téléphone ni aux messages (email ou système internet propriétaire). Impossible d'obtenir la moindre réponse. En revanche, on est inondé d'emails automatiques. En raison des conditions meteo j'ai dû annuler ma venue, ce qui m'a permis de constater que la garantie vendue est une escroquerie de plus (impossible de la renseigner si on n'est pas sur un cas prévu à l'avance. Entre l'hotel fantôme et l'escroquerie de la garantie d'annulation, je ne passerai plus par votre site...
"Personne ne répond au téléphone ni aux messages (email ou système internet propriétaire). Impossible d'obtenir la moindre réponse. En revanche, on est inondé d'emails automatiques. En raison des conditions meteo j'ai dû annuler ma venue, ce qui m'a permis de constater que la garantie vendue est une escroquerie de plus (impossible de la renseigner si on n'est pas sur un cas prévu à l'avance. Entre l'hotel fantôme et l'escroquerie de la garantie d'annulation, je ne passerai plus par votre site...
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
MGM Hôtels & Résidences – Résidence Le Roc des Tours
10/10 Excellent
"We got the apartment A9 (one bedroom plus living room). The place is perfect for a family of four with young kids. Very clean. Friendly staff. Super location in the heart of Chinaillon.
Ski room is super convenient at the lower level with direct access to two main ski lifts. Just wished the swimming pool would be a tad warmer (still 30c)"
"Hotel was beautiful. The staff were the best, very helpful and put up with my awful attempt at speaking French.
The food was amazing and service top notch. We will look at returning again.
Beautiful piece of heaven located in amazing surroundings. "
"Exactly as described, great location across the road from ski bus stop, free parking on site. Excellent communication with host - we found the washing machine wasn’t working properly and they sorted it within 24 hours - thank you"
Le Grand Bornand 5* Ski Chalet ideal for families in Winter & Summer
10/10 Excellent
"Perfect choice for a large family or multiple families. Superbly equipped for self-catering, beautiful views of the Aravis mountains and easy access to the ski lifts in winter. Easy check-in and check-out, and attentive property management throughout our stay."
"We were 2 families staying in the chalet for a ski holiday. It was perfect for what we needed. In a quiet location just outside Le Grand Bornand. We had cars and drove down to the lift every day which worked well. We walked down in to the town one day although the hill back up is quite steep. Highly recommended."