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Reviews of Hôtel Bristol

3 out of 5
Hôtel Bristol
17 rue Jean Monnet, Le Touquet-Paris-Plage

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 216 reviews" "
Rating 8 - Good. 77 out of 216 reviews" "
Rating 6 - Okay. 15 out of 216 reviews" "
Rating 4 - Poor. 5 out of 216 reviews" "
Rating 2 - Terrible. 1 out of 216 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very accommodating, great location will be back for sure!
Stayed 1 night in May 2024

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay in a great location for the town and the beach.
Stayed 3 nights in Apr 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at the Bristol. Friendly and helpful staff. Will certainly stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic & very friendly staff that went over & above to make our stay enjoyable...top marks plus we will come again next year for sure
Stayed 3 nights in Feb 2024
Response from Arnaud on 9 Mar 2024
Dear Clive,Thank you for your feedback after staying at the hotel Bristol*** Le Touquet.We hope to see you in the near future.With kind regards

10/10 Excellent

Maynard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must have hit the lucky button, as I ended up with a suite: bedroom and sitting room, each with TV. It made up for some pretty awful weather (UK had similar!) and meant that I was happy to spend time in the hotel. I felt my car was pretty safe in the parking courtyard with its barrier. A good choice at breakfast, once I had mastered the hot water machine.
Stayed 2 nights in Nov 2023
Response from Arnaud on 14 Nov 2023
Dear guest,Thank you for the kind review after your recent stay at the hotel Bristol*** Le Touquet.When we have the opportunity, we like to please our guests.It will be a pleasure to welcome you under the sunshine of Le Touquet for another trip.With kind regards

8/10 Good

Tony

Stayed 2 nights in Oct 2023
Response from Arnaud on 2 Nov 2023
Bonjour Tony,Merci d'avoir consacré quelques minutes de votre temps pour noter notre établissement suite à votre récent séjour sur Le Touquet.N'hésitez pas à revenir nous voir quand vous le souhaitez.Bien cordialement

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Very comfortable stay in a hotel ideally placed for beach and town centre.
Stayed 4 nights in Sep 2023
Response from Arnaud on 2 Nov 2023
Dear guest,thank you for your kind review after your recent stay at the hotel Bristol*** Le Touquet.It will be a pleasure to welcome you again.With kind regards

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit stop
Nice hotel and very friendly, only stayed 1 night before getting le shuttle home.
Stayed 1 night in Aug 2023
Response from Arnaud on 7 Sept 2023
Dear Declan,Thank you for sharing experience with the other travellers.We are happy to see that we were like at home with us.Do not hesitate to visit us when you'll have a stop next time.With kind regards

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Le Touquet the Hotel Bristol has it all. A welcoming staff, clean comfortable rooms, and a perfect location for exploring Le Touquet. Just 2 blocks from the beach activities, they also have onsite parking - a real plus for this crowded beach town. Every staff member, including Beatrice, was wonderful and accommodating. If I needed directions, no problem! A detailed map was provided with instructions. The property is also nicely decorated with a bar area and space to hang out. You are just a few blocks away from shopping and dining options. And the beautiful Market Halle is just down the street with market stalls open 3 days a week in summer. Well done Hotel Bristol!
Stayed 3 nights in Aug 2023
Response from Arnaud on 7 Sept 2023
Dear Lee,We don't have any more word than: thank you!We said everything...I'm sure you won't hesitate a minute for your next visit in the area and you will choose the hotel Bristol*** Le Touquet.With kind regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Arnaud on 7 Sept 2023
Cher Paul,Merci d'avoir pris un moment pour noter notre établissement.Au plaisir de vous revoir à l'hôtel Bristol*** Le touquetBien cordialement

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel did everything expected, very good staff. Car parking was perfect. One of group is gluten free, E-mailed ahead and GF bread was provided for breakfast each day.
Stayed 3 nights in Jul 2023
Response from Arnaud on 7 Sept 2023
Dear James,Thank you for sharing your experience at the hotel Bristol*** Le Touquet. We are happy to see that you have enjoyed the stay and want to let every guest know that we take care about your requirements, especially when it's for health.We hope to see you soon for another visit.With kind regards

6/10 Okay

Simon

Travelled with family
Liked: Staff & service
It was perfectly fine three star hotel that suited our needs. Most rooms only have a shower attachment in the bath, but long enough to sort of stand up, and parking has to be booked in advance.
Stayed 3 nights in Jun 2023

10/10 Excellent

Charles

Liked: Property conditions & facilities
All good
Stayed 2 nights in Jun 2023
Response from Arnaud on 18 Aug 2023
Dear Charles,Thank you for the comment, we hope to see you in the near future in Le Touquet.With kind regards

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very helpful staff. Will certainly stay again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2023

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for enjoying all aspects of Le Touquet and the surrounding area. The rooms have everything you need - comfortable, smart and quiet. The hotel is stylish and has good amenities but most of all the staff are helpful, efficient, good to talk to and know their stuff. Lovely outdoor courtyard to sit and enjoy... We thought it was a really good hotel and would go back any time!
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly
The reception staff were extremely helpful and friendly - we will have no hesitation in recommending this hotel and will return in September
Stayed 1 night in May 2023

10/10 Excellent

CardHolderName

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super staff
Lovely hotel in a great location. Super friendly staff, good breakfasr and nice bar area. Will definitely book again and recommend.
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant & comfortable stay
Clean & comfortable stay. Didn’t realise we had drink making facilities until the next morning as they were behind the room door & we only found them when we shut the room door to keep the light out from the bathroom. There was only enough milk to make 2 coffees, but I’m sure we could have asked for more if we’d wanted it. We asked for a parking space which we got but at no point were we told it was to pay for until we checked out. €12.50 a night. If we’d known we would have parked in the free car park around the corner which had plenty of space due to us staying in low season. We didn’t have the breakfast as felt €17 each was too expensive on top of £100 (with parking) we’d paid for our economy double room. Instead we found a cafe & had croissant & coffee for €5 each. No evening meal available. All in all a comfortable & pleasant stay but a little overpriced for the facilities on offer.
Stayed 1 night in Mar 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Very nice hotel in great location. Lovely bedroom. The only negatives…no early check in and no hair dryer in room or offered when requested.
Stayed 1 night in Feb 2023

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay at the Bristol
The Bristol ticks all our boxes in Le Touquet, it's right in the centre of town and not too far from any of the attractions or the beach. The Hotel is well run and the staff are always very accommodating.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022

8/10 Good

Tanya

Stayed 1 night in Aug 2022

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with character
Lovely hotel, full of character. I think if the summer heat is going to be happening in future it would be a good idea to invest in Air-Conditioning. Also a few more sockets for electricals would be good. Having said that we had a really good stay. We have stayed at this hotel a few times and always been comfortable.
Stayed 1 night in Jul 2022
Response from Arnaud on 27 Jul 2022
Dear V, Thank you for the perfect quotation. Unfortunately the age of the building and the few very hot days do not allow the installation of air conditioning in our hotel, which does not make it less comfortable, as you have seen. It will be a pleasue to welcome you again. Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Arnaud on 27 Jul 2022
Dear Andrew, Thank you for the perfect quotation. We hope to see you again at the Hotel Bristol*** Le Touquet. Regards

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We visit Le Touquet regularly and always stay at The Bristol. It's very friendly, perfectly positioned - close to the beach and all the shops and restaurants and has on-site parking. The staff are great - always friendly and helpful.
Stayed 2 nights in Jun 2022
Response from Arnaud on 27 Jul 2022
Dear Sarah, Thank you for taking the time to share your review with other travellers. Your comment warms our hearts and proves that we take pleasure in making our customers' stay pleasant, comfortable and unique. Come back to see us whenever you want, you will always be greeted with a smile!

6/10 Okay

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff excellent, bed extremely comfortable. Decor a bit tired and room very small
Stayed 1 night in Apr 2022
Response from Arnaud on 14 May 2022
Dear Jo, Thank you for the feedback after your recent stay in Le Touquet. We always do our best to make our guests' stay enjoyable in a familiar atmosphere. We just want to let you know that we have other categories of rooms more spacious. With kind regards

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to get back to Le Touquet
Stayed 2 nights in Mar 2022
Response from Arnaud on 16 Apr 2022
Dear Patrick, Thank you for your feedback. For us as well it's a pleasure to welcome every British guest after 2 years of Covid crisis. Come back whenever you want! Kind regards

6/10 Okay

jean michel

Disliked: Property conditions & facilities, room comfort
pas à la hauteur
hôtel de bel aspect extérieur mais vieillissant. Passée la réception où il est assez souvent difficile de trouver quelqu'un le décor change .. chambre petite dépourvue de la moindre chaise, salle de bain vétuste et mal entretenue (notamment la lunette de WC douteuse), rideaux d'occultation inopérants, parking dans une arrière cour facturé 10€ ... rien n'incite à revenir
Stayed 1 night in Nov 2021
Response from Arnaud on 10 Dec 2021
Cher Jean-Michel, Merci d'avoir pris le temps de partager votre opinion suite à votre séjour. Il est vrai que notre hôtel n'est pas d'une construction récente mais nous entreprenons très régulièrement des travaux de rénovation des espaces communs et des chambres afin que nos clients passent un agréable moment. Toutes nos chambres n'ont pas encore été rénovées dans leur totalité mais, comme vous le savez, le Covid a ralenti ces travaux onéreux avec plusieurs fermetures. Par contre, toutes les équipes travaillent au quotidien pour entretenir l'hôtel. Notre réception est aussi ouverte 24h/24, pour répondre à toutes vos attentes, mais peut être amenée à intervenir dans une chambre ou au bar pour servir une consommation. Vous auriez pu venir nous informer du problème rencontré, que nous aurions solutionné. Quant au parking, il est facturé 10€ par nuit, mais il est totalement sécurisé, avec un accès direct à l'hôtel, et coûte moins cher que le stationnement sur la voie publique. Nous nous efforçons toujours de satisfaire l'ensemble de nos clients même si nous comprenons votre déception. Bien à vous

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Very good value for money hotel. Friendly greeting, spacious and comfortable rooms, well priced drinks in the bar. Overall no complaints at all and would stay here again
Stayed 1 night in Nov 2021
Response from Arnaud on 12 Nov 2021
Dear Nick, Thank you for the comment after your stay with us. It will be a pleasure to welcome you in Hotel Bristol*** Le Touquet. We always do our best for our guests to feel like at home. Kind regards

10/10 Excellent

Derren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good. Nice little hotel in a good spot. Staff helpful. Car park good. Nice and clean hotel.
Stayed 1 night in Oct 2021
Response from Arnaud on 5 Oct 2021
Dear Derren, Thank you for sharing the review with the other Expedia bookers. We are really happy to see that you've enjoyed your stay with us, and we hope to see you again for your next visit in Le Touquet. Kind regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Arnaud on 21 Sept 2021
Cher Stephen, Merci pour cette note "parfaite" qui prouve que vous avez pensé un excellent séjour dans notre établissement. Nous espérons vous revoir bientôt lors d'une prochaine visite sur notre belle région de la Côte d'Opale. Bien cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but rather lacking charm
Stayed 1 night in Sep 2020

8/10 Good

eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really nice hotel and comfortable room. Covid-19 seems yo have put the brakes on some things - no hairdryer or information booklet in the room, you have to wear a mask at all times in the hotel and it's difficult to hear what the staff are saying.
Stayed 1 night in Jul 2020

10/10 Excellent

Mike, Berkshire, UK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel - have stayed here many times. Like most foreign hotels, they don't understand English - they describe the room we had as 'economy'- implying low quality - it was not. They should call it a 'standard' room and all the rest - super-dooper or whatever. I look forward to my next FREE stay - it is a good hotel!
Stayed 1 night in Jul 2020

8/10 Good

Becki, Reading, UK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Bristol for its location, cleanliness, parking, and modern look. Staff are fantastic. Two things to change: 1) breakfast isn't great and given the limited availability in the town this could be so much better. 2) facilities in the room - no kettle, bottled water, hairdryer, etc. I know you can ask for some items, but this would be handy!
Stayed 2 nights in Mar 2020
Response from Chloe W on 11 Mar 2020
Dear Guest Thank you for your feedback, it is important to improve our services. We can read that you have had a nice stay with us, next time do not hesitate to book a suprior room , where you can enjoy a courtoisy tray. We look foward to welcoming you back Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good position, hotel car park available. No restaurant (Except for breakfast). Room comfortable and well heated. Bathroom very good Staff polite, soft spoken and helpful Many restaurants/shops available within a 5 minutes walk
Stayed 1 night in Feb 2020
Response from Chloé W on 4 Mar 2020
Dear Guest Thank you very much for this beautiful feedback after your stay, we are delighted to read that you have had a nice stay with us ! We look forward to welcoming you back at Bristol Hotel *** Best regard

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Check in, nicely decorated room, clean and helpful staff.
Stayed 1 night in Feb 2020
Response from Chloé W on 4 Mar 2020
Dear Giest Many thanks for your beautiful feedback after staying with us, we are delighted to read your enjoyment. We look forward to welcoming you back Best regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
See you soon 😁
We have stayed in Le Touquet many,many times over many years...we have also stayed at The Grand and Westminster a few times BUT Hotel Bristol is our favourite.......staff are always friendly, rooms clean and comfortable and its close proximity to the beautiful beach, shops, bars, restaurants and the market is right on the door step on Saturdays makes it perfect!
Stayed 1 night in Jan 2020
Response from Chloé W on 9 Feb 2020
Dear Guest Many thanks for this new perfect feeback online, thank you again for recommending our establishment, see you soon at Bristol Hotel *** Kind regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Nice room, if a little small, but we did book economy double room. Didnt have breakfast, but it looked good
Stayed 2 nights in Nov 2019
Response from Chloé W on 27 Nov 2019
Dear Guest Many thanks for your review online, we are happy to read your enjoyment after staying with us. Fort next time to not hesitate to book a standard or suprior room, bigger than economy. We look forward to welcoming you back at Bristol Hotel ***

10/10 Excellent

andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
very comfortable stay excellent position and the staff were lovely
Stayed 2 nights in Oct 2019
Response from ChloeW on 29 Oct 2019
Dear Guest Many thanks for your review online. We are delighted to read your enjoyment after staying with us and would be happy to welcoming you back. Best regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Initially they didnt have our expedia reservation !. The shower was more of a dribble and it leaked on to the bathroom floor, only 2 pots of cream/milk. It wasnt a great sleep due to very noisy guests inside and outside the hotel.
Stayed 2 nights in Oct 2019
Response from Chloé W on 9 Oct 2019
Dear Guest Thank you for chosing our establishment during your stay in Le Touquet. First of all, we did not receive your reservation through expedia because of a deficiency in the online system, please apologise internet failure. We have done our best to make sure that it will not happen again. Regarding your note about the couroisy tray , indeed we do provide 2 cream and speculoos but if you need more you can ask to reception 24/24h, we are happy to help our guests. Finally, please accept our apologies concerning the bad behaviour of the guest staying this weekend. Most of the time people are respectfull. Best regards

10/10 Excellent

Nigel, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay.
Excellent hotel, a short walk from all the shops, restaurants, bars, beach. Rooms spotless, as was the bathroom. Staff very polite and helpful.
Stayed 1 night in Oct 2019
Response from Chloé W on 5 Oct 2019
Dear Guest Thank you for writing this excellent review after staying with us. We are happy to read that you have enjoyed your overall stay and would be delighted to seeing you again. Best regards

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the beach and restraunts. Very clean modern rooms . Bar and lounge were very comfortable and cosy also enjoyed sitting in the courtyard with a coffe. Was greeted with a warm welcome and found it welcoming throughout the stay.
Stayed 3 nights in Sep 2019
Response from Chloé W on 25 Sept 2019
Dear Guest Thank you for your review after your stay. We are delighted to read your overall satisfaction, We look forward to welcoming you back ! Best regards

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall it’s tired. The basin was cracked for example. Biggest issue was the chamber maid bursting in on us while we were asleep despite the do not disturb sign on the door. I’d never use this place again.
Stayed 1 night in Sep 2019

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from ChloeW on 3 Sept 2019
Dear Guest Many thanks for chosing our establishment. We are happy that you have enojyed your stay and hope to seeing you back again. Best regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from ChloeW on 16 Aug 2019
Dear Guest Many thanks for the 5 stars we are delighted if you have enojoyed your stay with us. We hope to welcoming you back soon, Best regards

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
This was the last stop of our holiday so chose the most expensive hotel of our trip. The hotel was situated in a convenient spot for all amenities including the local market which was on that day, the sea front and the shops and bars. The weather was in the late 30s and the disappointing part was that there was no air conditioning in the room. I’m sure the temperatures are not so high all year round, howeverI would expect that for the price I paid that Air Conditioning should be standard
Stayed 1 night in Jul 2019
Response from ChloeW on 16 Aug 2019
Dear Guest Thank you for your review after staying with us. We are happy to read your satisfaction regarding our good location in Le Touquet and hope to seeing you again at Bristol Hotel *** Best regards