Lebanon - Pine Grove Hotels

"Acceptable and cordial"

"The staff were very helpful & friendly. The room was clean. We enjoyed our stay."

"The "pet room" i was given was right in front of the elevator. That meant it was very noisy and i was up much if the night keeping my dog quiet because of the noise. I raised this issue with staff before i moved in and was told pets had to be in that room. I think if I'm willing to pay a $75 pet fee, i should at least get a quieter area so i can rest."

"Rude staff in breakfast area. Staff playing on phone at arrival"

"The first thing I will say was I enjoyed my stay. In my opinion, the most important thing is the cleanliness when it comes to hotels. The sheets, blankets, and linens were very clean. Smelled great. I even checked the mattress for bed bugs (as I always do) and it was perfectly clean. Parking was easy and free, restaurants and shops nearby. More affordable than other places around. The biggest issue was the room amenities. No microwave, but more importantly, no coffee. Not even a single serve coffee pot. They do have coffee in the main lobby which is fine but I feel like every hotel/inn needs a coffee pot in each room. People travel, they want hot coffee. Also, the television had basic cable which was great. However, the kids channels (Nickelodeon, etc) were not part of the cable package. But it was every kids channel. If you bring kids, they will have nothing to watch on TV. Onto more good things…. Staff was great and very nice. Shower was clean. Nice shampoo, conditioner, and body wash. Hand soap, makeup wipes, all good. This is a nice little cute inn. And I would visit again. "

"The woman attending the breakfast bar was amazing. helpful.cheery. excellent staff."

"The room was I did not eat breakfast at the hotel food did not look appealing "

"Great"

"Great stay, great pool. Clean"