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"Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)"

"Having a self-service breakfast was very helpful for my requirements. The property was very clean and the room was large and comfortable. The proprietors were quite helpful but I am not sure that it was clear before I arrived that they were not resident on site. I may have missed something somewhere. They however weren't too difficult to get hold of and were pretty responsive but it can still be a bit disconcerting when you first arrive. I was able to leave my luggage while I was out for the day until my return transport was due and that was much appreciated. I would certainly stay here again."

"Very well presented, clean and tidy property right in the heart of things. Highly recommended."

"Outstanding service and care from the staff- they seem to have a ‘family’ vibe going on Speciall thanks to manager Jane for local info & taking care of us. Rooms we saw were spacious and clean We had a room at the back which was light and quiet- we neede a couple of recovery afternoon kips which were uninterrupted. Dinner was tasty & of really good quality and variety; breakfasts hearty with healthier/ continental options. 5 stars. Even locals confirmed best hotel in Shetland "

"Great service,friendly staff, view was stunning. Restaurant was nice but quiet,for was very good"

"Great location, close to town centre and amenities. Flat was cosy and very comfortable. "

"The whole experience was wonderful. Great hosts, really nice room and view and perfectly positioned for town. Breakfasts were a triumph and hospitality from Ryan was second to none. We really enjoyed our stay here and it made Shetland a really enjoyable experience for us."

"No cooked breakfast but nice cold options"

"Comfortable and convenient place to stay in a quiet area of downtown Lerwick. I did not have a car and could walk to local bus, restaurants, shops, groceries. I was very happy with my two-week stay and would stay there again. James and Mandy were excellent hosts."