Sant Mateu Hotel Guide - Les Presons - Museum of Medieval Jails hotels in Sant Mateu, Spain.

"Hotel was very clean. Room was on the small side, but had everything that was required. The staff maintaining and cleaning the rooms were excellent. Breakfast was okay - we didnt book this in advance. It would have cost around £12 each to do this in advance. The hotel offered us a deal to get breakfast for 5 euros, which is well worth it, whereas £12 probably isnt. The buffet dinner in the evening costing 35 euros each is very poor value both in terms of quality and price. The small spa is also poor value at 25 euros for 40 minutes. Reception staff werent very helpful or friendly, with a couple of exceptions. Overall, a mixed experience."

"Nice hotel.The only thing that let it down was the reception staff...plenty of staff but very slow in attending to customers. Should have a tips box in dining rooms as staff are excellent"

"Todo estuvo muy bien, personal amable, todo limpio, desayuno excelente. Pero no vuelvo pq al lado hay una discoteca y la música se escucha hasta muy tarde en la madrugada. Al tener que abrir la puerta para que entre aire, porque el A/C no se puede prender, el ruido es muy molesto. "

"The hot tub usage was at a cost of 10 euros for 1 hour. This was not advertised on the Expedia site. There was t even a complimentary tea or coffee in the room. The safe lock was drilled out and the TV did not work"

"Old fashion hotel but old only when about quality of services what they offer, everything outstanding. Only regrets is that we not stay longer to enjoy more...."

"We booked this hotel for the spa facilities but upon arrival was informed that the spa was fully booked and closed the following two days. We feel conned "

"They advertise a water park when in reality it's just the use of the local municipal pool down the road. The evening entertainment is poor, the bar is soulless, the receptionists are unfriendly and unhelpful. I arrived back at the room at 22.30 at night to find the bathroom roof collapsed and workmen in the room. The receptionists made me feel I was the onen being unreasonable for questioning what the problem was and if it could be quickly fixed. On a positive note, the rooms are clean and have a nice view. "

"Honestly, the biggest issue is they didn’t respond to any messages online. Also, the cleaning lady complained to us about leaving the room after their cleaning time but actually we had been gone for hours and had just come back to change. The room was really small but the bathroom big and with great water pressure. "

"Situation"