Lhéraule Hotels

"The air conditioning is controlled by staff in the front desk. Had to ask every-time for them to help regulate the temperature which was quite inconvenient"

"Vraiment top ,j'apprécie à chaque passage"

"I don't really do review but this. The stuff had bad attitude. The room is very bad condition. The bath towel is black, not recommend anyone "

"Great location, smooth check in and out. "

"Le falta algo de mantenimiento y limpieza en las habitaciones"

"Ok"

"We just spent the easter weekend there as a group of 9; 6 adults and 3 kids (aged 9 to 5). The property itself is beautiful and picturesque of a french villa. The added bonus of an indoor pool, with hot tub and sauna was why this place was a winner. The kids had soo much fun and there are plenty if games and toys for the kids too. One detail to mention is that the annexe part of the building is apparently for groups of 10. I opted to purchase this additionally once we got there as the bathroom/shower facilities to accommodate 6 adults was not suitable for us. The open bath in the upstairs bedroom was not practical for us, so the 4 adults in the main building shared the one bath shower in the downstairs room. The annexe was comfortable for me, my husband and 3 kids. The only let down here was the lack of hot water available. 2 of us showered one afternoon after swimming and we had no hot water after that and until we left the next day, so had to use the pool shower which is open. I informed Darina and she was very apologetic and couldn't understand why. My point here being that she was contactable and very helpful throughout our stay. She always responded to my messages and we had a few questions whilst there. I would highly recommend this for families that are able to share shower rooms. The garden is soo big and beautiful. All in all we had a great time here and created some wonderful memories. If you are thinking to book something that will keep the kids entertained, do it."

"Bon raport qualite prix"

"Room was very clean. Cleaner than some more expensive hotels I have stayed in. We only saw two staff, a security guard and the lady at breakfast- she also appeared to cover reception and cleaning duties and restocking the breakfast bar. She was lovey & a very hard worker. The downside & reason I cannot give 5 star is the check-in service after hours is by machine. It was not working for the family in front of us, it was very cold out. It was clear they had a reservation to us, and the guard could have let the child at least, wait inside. He seemed to help them at the beginning and then he gave up and went back inside himself to the warmth. They did get through to customer support via the machine call button but it took way to long for their issue to be resolved and people were waiting in the cold behind. The machine needs to be indoors if there is going to be issues with it. We were all lucky it was not raining. They were at least 30 minutes out there. Thankfully we eventually figured out how to checkin online while we waited. The rooms are small enough but most places in Paris are. They had everything we needed and the beds were comfortable. Would stay again, but would make sure I am checked in online first. "