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"Lovely staff, good location and room was beautiful "

"Clean room and nice hotel"

"Clean comfortable room. Convenient location. Friendly staff "

"Very nice buffet breakfast, all the staff that I encountered were very courteous. I enjoyed my stay after visiting the classic car show at the NEC, I will be back next year thank you. "

"We have visited and stayed at Birmingham Airport on many occasions - Novotel is the best one by far. "

"Very good rooms and good service"

"Staff (all) excellent and courteous throughout our stay. Room spotless with views across city. Very quiet bearing in mind positioning Broad Street "

"Everything was all good, thank you. The experience was smooth and pleasant from start to finish. Communication was clear, service was prompt, and everything met expectations. I appreciate the professionalism and care shown throughout. Overall, I am very satisfied and would not hesitate to recommend it to others."

"Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great. "