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The Arden Hotel & Leisure Club

Photo gallery for The Arden Hotel & Leisure Club

Primary image
Indoor pool
Indoor pool
Indoor pool
Family Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of The Arden Hotel & Leisure Club

The Arden Hotel & Leisure Club

3.0 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Gym
Map
Coventry Road, Bickenhill, Solihull, England, B92 0EH

Explore the area

  • Popular LocationResorts World Birmingham3 min drive
  • Popular LocationPendigo Lake6 min drive
  • Popular LocationThe Bear Grylls Adventure6 min drive
  • AirportBirmingham (BHX)8 min drive

Room options

About this area

Solihull

Located in Solihull, The Arden Hotel & Leisure Club is connected to a shopping centre. Resorts World Birmingham and Bullring Shopping Centre are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Bear Grylls Adventure. Looking to enjoy an event or a match? See what's going on at Arena Birmingham or Coventry Building Society Arena. Take the opportunity to explore the area for water adventures such as waterskiing and other activities like golfing.

What's nearby

  • National Motorcycle Museum - 1 min drive
  • Resorts World Birmingham - 3 min drive
  • Pendigo Lake - 6 min drive
  • The Bear Grylls Adventure - 6 min drive
  • National Exhibition Centre - 9 min drive

Getting around

  • Birmingham International Station - 12 min walk
  • Birmingham Airport (BHX) - 8 min drive

About this property

The Arden Hotel & Leisure Club

3-star family-friendly hotel connected to the convention centre
Located close to National Exhibition Centre, The Arden Hotel & Leisure Club provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Burgundy Restaurant, the on-site restaurant. In addition to a bar and a fitness centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), an electric car charging station and outdoor furniture
  • A TV in the lobby, a lift and free newspapers
  • Guest reviews give top marks for the proximity to the airport
Room features
All guest rooms at The Arden Hotel & Leisure Club include amenities, such as complimentary wireless Internet access. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burgundy Restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 2:00 PM - 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 60

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: GBP 12.00 per person (approximately)
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 60 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Arden Hotel & Leisure Club
Arden Hotel & Leisure Club Solihull
Arden Hotel Leisure Club
Arden Leisure
Arden Leisure Club
Arden Leisure Club Solihull
Arden Leisure Hotel
Arden Hotel Leisure Club Solihull
The Arden & Leisure Solihull
The Arden Hotel & Leisure Club Hotel
The Arden Hotel & Leisure Club Solihull
The Arden Hotel & Leisure Club Hotel Solihull

Frequently asked questions

Does The Arden Hotel & Leisure Club have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 23 Oct 2022 start from €84.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Arden Hotel & Leisure Club pet-friendly?

Yes, this hotel allows pets (limit 2 per room). There's a fee of GBP 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Arden Hotel & Leisure Club?

Self-parking is free at this property.

What time is check-in at The Arden Hotel & Leisure Club?

Check-in is from 2:00 PM - 2:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at The Arden Hotel & Leisure Club?

Checkout is at 11:00 AM. Late checkout is available for GBP 60 (subject to availability).

Where is The Arden Hotel & Leisure Club located?

This family-friendly Solihull hotel is located near the airport, within 3 mi (5 km) of Resorts World Birmingham, The Bear Grylls Adventure and National Exhibition Centre. Arena Birmingham and Broad Street are also within 16 mi (25 km). Birmingham International Station is 12 minutes by foot.

Can I cancel my reservation for free at The Arden Hotel & Leisure Club and receive a full refund?

Yes, The Arden Hotel & Leisure Club offers free cancellation on select room rates, because flexibility matters! Please refer to The Arden Hotel & Leisure Club cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 321 out of 1007 reviews
5 - Excellent 32%
Rating 4 - Good. 389 out of 1007 reviews
4 - Good 39%
Rating 3 - Okay. 168 out of 1007 reviews
3 - Okay 17%
Rating 2 - Poor. 77 out of 1007 reviews
2 - Poor 8%
Rating 1 - Terrible. 52 out of 1007 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities

3.6/5

Eco-friendliness

2/5 Poor

Anjanie
Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No hot water, room outdated. Decent food on site, bed comfortable.
Stayed 1 night in Sep 2022

4/5 Good

David Glynn
Business traveller
Liked: Staff & service, amenities
Check in staff did not offer a VAT receipt, nor validate my credit card so had to pay for Drinks and food. A little off the mark
Stayed 1 night in Sep 2022

4/5 Good

Aleena
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, comfortable, and the hotel itself was beautiful as ever. My only complaint was EXTREMELY poor communication by staff. We wanted late check out and were informed the first hour is complementary, then it is £25 per room. They asked how long we wanted so we said until 2pm, he said they may need the room after 1pm, but to ring in the morning and check. We did so, and were then informed it was £25 per HOUR. I complained and said that we were quoted £25 per room until 2pm, and that we were not informed to begin with that this would be per hour. It was already half 12 and no way would we be out due to a medical condition that had caused me to need the extra time. Had this have been cleared properly in the first place, I would have understood, however I n1ot appeeciate being told I have to pay an extra £50 for the two rooms when it was quoted to me the eay it was. The person staying in the room with me spoke to a manager who was lovely enough to honour it, and we really, really appreciate that. Just please make sure your staff explain things properly. Other than that hiccup on the day we left, it was a fantastic stay and we will definitely be returning.
Stayed 3 nights in Aug 2022

5/5 Excellent

Jane
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay before our holiday. Have stayed several times before. Had lovely relaxing evening and a nice meal. Good value for money. A great start to our holiday.
Stayed 1 night in Aug 2022

2/5 Poor

Rebecca
Business traveller
Disliked: Cleanliness
The shower was awful it was luke warm and had a very low pressure. The bed smelt like old people. The location is great its near Resorts World.
Stayed 3 nights in Aug 2022

5/5 Excellent

Paul
Stayed 1 night in Jun 2022

5/5 Excellent

Julie
Stayed 1 night in Jun 2022

5/5 Excellent

Linda
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay for a city centre concert.
Super stop over for a city concert and en route to Scotland. Friendly and efficient staff and very comfortable hotel with lovely ambience. Will visit again.
Stayed 1 night in Jun 2022

5/5 Excellent

Jeremy
Stayed 1 night in Jun 2022

5/5 Excellent

Paul
Stayed 1 night in Jun 2022